We booked four rooms for two nights. Even though we paid in advance, we left after the first night because it was such an awful experience. The rooms were extremely cold, the heating didn't work and there were no extra blankets provided. We couldn't ask for assistance as there was no one at the desk from the time we checked in (at 4pm) until the time we left the next day (1pm). And although breakfast was included in the cost of the rooms, we couldn't find where it was served. (Apparently it was inside the hotel next door.) We have all traveled extensively for many years and agreed it was the worst hotel we've ever stayed in.

Room was great. Bathroom was nice. The location requires a large uphill climb if walking from the train station. The property is in the center of the city with all the great sites and restaurants near by. Would recommend staying here.

It was a perfect location very quaint hotel.

Rooms were not clean; I found some stuff on bed. Even rhough, Expedia photos were not accurate, in rhe end we had a good stay.

Perfect position Noisy room Broken elevator

I would say location is the only good thing about the hotel. The room was very dirty (including the floor which made my socks black) but the worst was this lady which I think was the owner. I went in for breakfast and she started to almost interrogate me because she thought I hadn’t paid for it (which I did). It was a very awkward situation

Great service , but no water bottles in the rooms. I traveled a lot and everything around was closed so water would have been nice.

The best thing about this hotel is the location. It is only steps away from the Campo and Duomo and its million restaurants. As to the hotel itself, much is lacking. The “towels” are more like restaurant napkins and tablecloths or tea towels. I was tempted to toss the “towel” on the floor and use the bath mat instead. At least that one was terry cloth. Also, there were no glasses, and no coffee or tea in the room. I have never been in any hotel, no matter how humble, that did not provide glasses (glass or plastic), and 95% provide something for tea and coffee. There is zero counter space in the bathroom for toiletries. On the way out in the morning, we were locked in an interior hallway behind (ironically) a fire door that would not open. I had to call the front desk so someone could come and open that door. Bottom line: if location is all you are looking for, this hotel may suit you, but I feel it should make a few simple adjustments before I would recommend it.

Otima localização.

Está muy bien ubicado y la atención es muy buena.

We arrived early and they allowed us to check in early. Typical small European rooms, but the location was perfect. Near everything!!!

El hotel es bastante viejo, bueno si es que lo que quieres es solo llegar a dormir La limpieza, en general bien

Sid not eat breakfast. Did not know the hotel have it.

Ideal location for a 1night stay in Siena

This hotel's location is amazing. It is essentially carved our ot very old buildings that date back to the glory days of Siena. It is only steps from the town center. The room was fine, Internet was sketchy. Staff hours were limited. But it all worked our and we had a great time.

Great location right in the heart of Siena.

Very convenient location, smooth check in, perfectly adequate facility. It was quite noisy at times during the night, but only for short bursts. Exactly what we’d hoped for for the price

The property is in an amazing location on a small street right next to the main square. The room and bathroom were very clean and the bed was comfortable. It would be helpful to have a shelf in the bathroom for toiletries, a couple of glasses would be useful, too. Overall, we had a very pleasant stay at this hotel. While the hotel itself is quite basic, it’s clean and the location is unbeatable.

Inexpensive small hotel in great location for visiting the main sights. Tiny bathroom but serviceable. Main issue was noise at night. Room faced the street and (drunk?) shouting groups passed by until 2 or 3am then delivery trucks began at 7am. Windows closed did not block the sound. Would start again but not on the street side.

Location is amazing. Staff friendly and helpful Our room was clean and tidy. Would recommend