Overall Ratings & Reviews Holiday Inn Express & Suites WEST MELBOURNE by IHG, an IHG Hotel

Great comfy clean and good breakfast

The hotel was so so nice! Everything was great!

Nice clean hotel with a good pool and hot tub, the breakfast was good and plentiful, the room spacious and clean. My only complaint was to close the window shade you had to use a remote which did not work. I called the front desk and was informed there is no maintenance staff until the a.m. they would move me to another room. Having already unpacked and being tired I just improvised by taking the sheet off the bed and hanging it over the window. Another example of technology we don't need. Otherwise very good.

Easy to get to from I95

Very friendly, clean and well maintained

comfortable, clean, affordable

Our 2 night stay was comfortable and quiet; the hotel and room were well maintained; the pool and hot tub were excellent.

The staff was very friendly and helpful, the room was clean, the bed was comfy.

Clean

Clean

Room faced back of hotel. View was not pleasant. Old buildings and empty lots.

Great stay

Very friendly staff, room very clean and breakfast was great and had a variety of foods for everyone

Clean, quiet, and the breakfast was decent. If I’m ever back in Melbourne I will stay here again.

Parking was a bit of an issue. Lots of work trucks and construction vehicles took up most convenient spots for regular vehicles. Afternoon sun does not hit the pool. Nice breakfast, staff is very friendly, cleaning staff does a very good job.

The hot tub was full of people constantly and closes 11pm. They don't treat or clean it. People go in the morning and it looks like a green murky pond of turtle water. My kind "suite" was supposed to be nicest room in the hotel and it was covered in mold. No ventilation in bathrooms which is what causes mold. They don't clean between customers. Someone else's hair all over the shower and mold. Someone makeup all over the sheets and pillows. Dogs barking all night Breakfast is trash

The staff at the check in desk were super nice.

Nice clean property with helpful staff.

Things were much as expected, but for a 3 star hotel there were a couple things that could be improved. For example, the comforter that is in the duvet is full of tears and large (12") holes. It needs to go to the dumpster. Also, a very strong sewer type smell in the bathroom that seemed to emit from the water pipes.

Nice and clean