I have stayed at Sonesta Ibagué every time I come to town and it has always been my hotel of choice. Unfortunately, during this visit I noticed that the overall quality has declined compared to my past experiences.
The breakfast buffet, in particular, did not meet the standards I was accustomed to on previous stays. The variety and quality could definitely be improved. In addition, the hotel overall no longer feels as well-maintained or polished as before. I’m not sure if this is due to ongoing remodeling, but it has impacted the guest experience.
I truly hope the hotel can return to the high standards I have enjoyed in the past, as Sonesta Ibagué has always been a reliable and welcoming place to stay.