The Burton Hotel and Cloud Nine

Explore The Burton Hotel and Cloud Nine
9.2
Exceptional
From 307 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews The Burton Hotel and Cloud Nine

Number of reviews per page
20
40
Top reviews
Neil
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely breakfast easy parking
John
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I managed to get the last parking space available fortunately. The hotel is a mix of old and new. The older part is pleasant enough but the new rooms more recently built in a separate building are excellent. The food at The Burton is good. No complaints whatsoever. The thing that stood out though was the staff. They were all so helpful and welcoming. From the young lady who had just started at the hotel to the manager Jana, they were all exceptional.
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Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fabulous weekend. Shame the pool was closed for a refurb. but couldn't fault the place!
Oliver
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was very clean (however decor dated), rest of hotel areas were nicely decorated, clean and inviting. Staff were very welcoming and attentive, Breakfast was perfect and parking was easy.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely clean, comfortable room, excellent shower annd bath. extra friendly staff, easy parking. Excellent breakfast
Holly
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely staff, clean room, good food.
Ahmad
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very old-fashioned building, unfriendly staff, and the staff didn't even help me connect to the Wi-Fi. However, the food and swimming were excellent.
Harrison
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Leisure facilities were very good
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The staff where very welcoming and friendly, food was fantastic 👌
Amanda
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Ideal 3 night break away. Made good use of the facilities, all the staff an asset to the hotel. Room spotlessly clean along with all the changing areas in the spa and hotel
Tony
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great venue for a chilled new year break with walking in the local area and relaxing in the spa.
Franc
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

All the staff were brilliant, so friendly and helpful
Roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent food, lovely room and friendly staff.
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Everything was good. There was nothing I can say that was not good. The toilet was low in the accessible bathroom but I am tall so it would not have been a problem for the average person.
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Lovely stay. Staff very welcoming. Room was comfy and clean. Pool and gym were great!
Yvonne
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

All staff were wonderful
Kulvinder
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very outdated bar and restaurant area, we were in the new building which was a bit more modern. Spa wouldn’t really call it a spa either it’s more of a leisure centre with a hot tub unfortunately
Imad
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff very friendly
Sonia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great team and lovely stay - The girls at reception were so helpful and sweet, exactly what we needed, thank you
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Clean room , nice spa and good food
Number of reviews per page
20
40