There was a night firefly walk included and guided hikes as well. The staff was great and spoke English well, but also spoke about us in Mandarin not knowing we also understood. Only mentioning that they were surprised we would show up in Taiwan with such a horrible president. While we agree about the horrible president part, it was still a bit rude. The room had a rustic feel, and we were able to have the cool mountain air come in the windows when it wasn’t raining too hard. Hard rain made the window sill and floor wet. We came during June, and didn’t need any AC. Great location. Watch for leeches if you hike in the forest during rainy season. We found out they sneak on to you from the under brush. Breakfast was 7-11 vouchers, but we would have rather had the money so we could spend it locally on the people. We found a great onion egg pancake just down the street when we ran out and of vouchers. We would stay here again

Fenchihu Hotel was perfect for our overnight to Alishan. The staff was excellent and very helpful. They went above and beyond to make sure we had proper arrangements to see the Alishan Sunrise and even helped us coordinate our trip to Sun Moon Lake. We loved it!

Love this hotel! Relatively clean, and the staff are amazing. They also gave us the number for a private driver when we needed to return from Alishan National Park. We stayed in both the Superior Quadruple Room and Superior Double Room across 3 nights, and they were both lovely. The Double room felt like it was a bit newer/cleaner, with plush tatami, while the Quadruple room was amazing but felt a bit worn out with one of the Japanese seating pillows having a really faint smell of urine? Their curtains are quite old with little holes throughout. They provide tea sets in the rooms, and give 7-Eleven vouchers (located upstairs above the hotel reception) for each night you're staying. We tried their hotel dinner set one night and it was also really good. As for noise, you can hear neighbouring rooms very easily but the main reception area with heaps of visitors can't be heard.

Friendly staff that went over and above to make us feel welcome. Nice well designed rooms. We enjoyed our stay!

Wonderful staff and great food and service!!

A beautiful little mountain hideaway- great base for hiking and the bento are wonderful

Traditional room, motel-style

The staff is exceptionally friendly and helpful! It's not a fancy place but more than adequate, and the tea and tea sets in the rooms were a nice treat.

Love the breakfast buffet and the location.

Good location, very close to shopping places and transportation stations

The room is very basic but the stuff is very helpful in giving information about bus schedules and other information.

Property was very cute & the bento lunch boxes were amazing. The only thing to note is that there is no elevator so if you are on the second floor, you have to carry your luggage up - staff did offer to help with this though :) Surrounding area is also beautiful, and an easy bus takes you to Alishan.

The hotel has no heating. Not only are the walls thin and windows old, but the front door remains open constantly. During the winter when it’s cold outside it is incredibly cold in both the rooms and the communal areas. The hotel suggested we turn the ventilation off (which we never had on) and turn on the humidifier (initially told to turn off as soon as we got in the room). Neither had any effect on the temperature in the room, to the point where we had to fill water bottles with hot water and wrap them in towels as make shift hot water bottles. Note, hot water is not available 24 hours a day so not even an option to warm up with the small bath. I would avoid staying here if possible, the bento boxes are nice but anyone can have one so no need to stay.

Parking isn’t easy but it’s perfectly situated to explore the old street. Nice to stay here overnight to get some hours avoiding the hordes of tour bus groups that come through.

Even the hotel is in the center of the village, I feel so calm and relaxed. The staff is very nice and helpful.

The hotel building is very old and facilities are out of date. It is uncomfortable to stay in this hotel.

The bento that you can purchase was excellent. The hotel has different types of room that you can choose if available. We stayed in the Japanese room that has a soaking tub. The front desk recommended that you use it and provided two different types of bath soaks for you to use. It's interesting. You should shower before you soak, but bc the bathroom is slightly small, it was easy to get everything wet..

The tour was good. The room is without heater thus to cold for comfort.

The staffs are very helpful and friendly. The bento which was sold in the hotel is very yummy! But the transport is not as convenient as I expected. Anyway I recommend the hotel to anyone who wants to stay in Alishan for a good break after a tired journey.

V good location