9.4
Exceptional
From 1,003 reviews
Cleanliness

9.8

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews Casa Decu

Number of reviews per page
20
40
Top reviews
Siobhan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The suites are beautiful and clean, the front desk staff was no help when it came to making recommendations for places to eat in the neighborhood.
Tania
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wasnt able to try the breakfast due to not being able to go up the stairs. There is boutiques and food spots nearby.
Lori
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with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

<3
Jasmine
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Casa Decu exceeded every expectation. The location in Hipódromo Condesa is absolutely unbeatable - an incredibly walkable neighborhood surrounded by world-class coffee shops, restaurants, bars, and boutique shops, all steps from your front door. The rooftop was stunning and became our favorite part of each morning, enjoying coffee and breakfast with beautiful views to start the day. Beyond the location, what truly set Casa Decu apart was the warmth and attentiveness of the staff. From the moment we arrived they went above and beyond to make us feel at home. The space was beautifully maintained and impeccably clean throughout our entire stay. A particular highlight was the team helping us arrange a taxi the night before our early morning departure - that kind of thoughtful, proactive hospitality is rare and made the end of our trip completely stress-free. Casa Decu was the perfect home base for CDMX and genuinely the cherry on top of an incredible trip. We will absolutely be returning and recommending it to everyone we know.
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Theresa
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, comfortable hotel with a wonderful breakfast and great location.
Adrienne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had an absolutely wonderful stay at this property when we went to Mexico City during the World Cup! The staff was phenomenal. The location was great very walkable and super safe. I highly recommend booking the ground floor room. If it all possible it’s very spacious with a little kitchenette, they also had bicycles you could borrow we will 10 out of 10 be staying there again!!
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Kalpesh
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with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were great, close to the city and breakfast was delightful
Emily
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everyone was so kind! We loved the breakfast!
Clare
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10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Absolutely wonderful hotel, very well placed for travelling round the city. Great staff and lovely breakfast options. I had one of the suites with the living room/diner. It was an excellent space. Lovely comfy beds Not suitable for people with mobility problems as there is no lift and it's four flights of stairs to breakfast. Beds also very high.
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Mehran
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very central, clean and friendly
Brian
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice neighborhood!
Jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What an incredible property!! I recommend this place to anyone visiting Mexico City. It’s on a quiet street right in the middle of everything. The place is maintained incredibly well. The staff is extremely friendly and accommodating. The food for breakfast was amazing with tons of options. Overall this place was awesome. Great price too. Will be staying here again when visiting Mexico City in the future. Can’t recommend this place enough. Beds were nice, pillows comfy, showers hot, and beautiful views.
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Maia
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A 4 star hotel has a doorman who greets you warmly. Decu has a sullen security guard who, when we rang the bell to gain entrance, opened the door just enough to pop his head out and ask if he could help us. As if we, 2 women in our 60s, had come to rob the joint. A 4 star hotel has an elevator. Said security guard hauled each of our roller bags up 2 flights of stairs, not by the straps attached to the cases, but by slinging the fully extended metal handles over his back, damaging both our bags. A 4 star hotel has a bar and restaurant. Decu offers a Holiday Inn-style self-serve breakfast featuring 3rd rate pastries wrapped in plastic (despite an excellent pananderia just down the street), and watery cappuccinos from an off-brand machine. A 4 star hotel has AC. Our room had a loud, bulky standing fan hidden in the closet that had to be plugged in next to the sink in the room, leaving us with the choice of blocking the sink, or blocking the bathroom door. A 4 star hotel room is soundproofed. Decu's bedroom windows all face a large square air shaft, so if someone sneezes two floors up, it sounds like they're in bed with you. A 4 star hotel room has skin lotion. And soap. Let's leave it at that. Casa Decu's 4 star rating is simply fraud, as are the misleading photos of a room service tray set lovingly on a bed. We were advised to get UberEats if we needed dinner. It's a perfectly serviceable youth hostel, but pricing it like a real hotel is nonsense.
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Gregory E
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was great with WiFi and a 24/7 chat for anything you might need. Walking distance from a lot of great spots.
Crystal
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great vibe, value and location. Would stay again! Note no AC or elevator, which wasn’t a problem for us.
CYNTHIA
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Comfortable bed. Spacious. I asked for the first floor and got it. Breakfast was yummy, but it is on the rooftop with no elevator. Great and safe location. Staff was stellar.
Gregory
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Casa Decu has become our go-to hotel when visiting Mexico City. It has incredible charm, is very well-maintained, in a fantastic neighborhood and has a very friendly and professional staff. This is our fifth stay over the past few years and the consistency in presentation has been impressive…especially without any significant price increase as the Condesa neighborhood has become more exposed (and more expensive). We love the decor, the attention to detail and the rooftop cafe! Absolutely excellent experience all around!
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Michel Andre
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6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was excellent Great breakfast Well located No elevator not so bad but no air conditionning in a hot and humid period not idéal. Windows open to an interior court with sound of everyone one amplified Most hôtels of this class provide free daily water bottle not just 2 for the period, unless you pay!
Shahnaz
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall we had a great stay. We wish the complementary breakfast had more varieties and have more protein based options like boiled egg, scrabbled eggs etc. we stayed for 5 nights and we got bored of eating same breakfast after our 3rd days. Also I wish they had hand soap or bars. It was inconvenient to wash hands just with shower gels since they are not exactly the same. Otherwise we loved our stay! We will definitely book again if travel México city again.
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Jonas
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location with a nice breakfast set on the terrace. Depending on location, may hear rooms above you but would certainly stay again.
Number of reviews per page
20
40