Overall Ratings & Reviews Hotel 52 - Stanley

On arrival after checking in via email i didnt receive an email back with my room number. I called the nuber on the reception desk and was told my room number via them but the key was not there. I was told that they were still probably servicing the room but as it was 5pm and check in was from 4 i was a little surprised. I was then told to wait in reception for someone to come and assist me. 20 minutes later a woman arrived and took us to the room to find no towels or tea and coffe making stuff. (Milk teabags cups). I called her again and was told she would bring some up. After travelling for 3 hours all i wanted was a cup of tea! 20 minutes later she arrived with 1 towel a carton of milk and 2 chipped mugs. I have since kearnt that the local dss are housed in this hotel which wasnt stated so there were young people hanging around which was unnerving. At around 3 am there was an argument happening outside between 2 of them which caused me some concern. The room was hot and stuffy maybe a fan wouldn't go a miss and the bed was tiny Never again

We needed to book in early and after a phone call to them it was not a problem. Absolutely spotless room and bathroom cleaner than most 4* hotels, easy parking . Everything you could need and at half the price of those nearer Beamish or wedding venues. staff warm and welcoming , well done Hotel 52.

We were quite disappointed with our accommodations. The facility was very rundown and in need of repair. The walls were scratched up and had duct tape on them.

Shocking hotel/hostel girls outside smoking weed when we arrived. The rooms were awful, no one on reception when we arrived just a note left saying had to leave early.

Check-in was easy. Excellent welcome and key system explained. Minor issues. 13amp sockets not easy to access, took a while to find the spare sockets, all were behind furniture! Only one bedside lamp. Not a major issue this time, as we only needed the room for sleeping. However, for a longer stay bedtime reading would have been an issue. Problem with the door handle being loose. It was reported and we were assured that it had been logged and would be dealt with. We will be staying again when we need to be in the area.

Very clean, newly refurbished room (#14) with a very well stocked tea tray and good towels and bedding. On a Sunday night, there were limited eating options nearby, so we had a chinese and pizza takeaway in our room. The room was let down by needing just a little more maintenance - the desk chair was broken and the door handle was loose. Its also a noisy hotel because although other guests were just going about their normal business the sound seemed to really carry and echo through the corridor.

Totally Recommend this Hotel 😍👍⭐️⭐️⭐️⭐️⭐️

Clean and spacious room. Comfortable mattress. Tea and coffee available. Odd smell, no ventilation- windows does not open. Tv turned on at volume every 30min. Had to unplug it. Shower made high volume high ptich noise continuously. Bed small why no king size. Lots of noise travel between rooms.

Very good location to visit Beamish museum. Staff all very helpful. A big thanks to Jeanette on reception

No breakfast any more . It’s fine , but very basic . But clean and pleasant.

Pleasant room, concise instructions for auto-check in, clean throughout

Very friendly staff room very clean bed comfortable. EXCELLENT Breakfast.

Excellent value for money. Breakfast of champions

First class

The room was spotless, with a large bedroom and shower room. Everything was provided that I needed and the reception staff were very helpful. The only thing I would have liked was the bins to be emptied every day.

Great hotel, great value and superb support from the staff. Rooms were large and clean. Will certainly book again in the future.

Check in process a bit strange so you need email access When reception lady called she was very helpful

It was clean with good amenities. Restaurant downstairs and walking distance to Greggs, Starbucks and Dominos. A nice drive to nearby pubs and restaurants as well. Hotel has a lift for those who can’t walk up stairs. Good security and it was quiet.

Friendly staff and always cheerful and helpful. Hotel spotless , room spotless, warm and cosy. Convenient parking and breakfast at Tangos next door excellent

Clean hotel friendly staff definately go again