Overall Ratings & Reviews The White Hotel Pyeongchang

I love the junior suite room at the white hotel it's a two-bedroom apartment that the athletes used during the 2018 Olympics. However, many of the shops were not open when we were there.

Had to pay extra for shower soaps… room still had the hair of the previous person on tables/counter tops. Old water left in the water heater. Heated floor only works in the backroom. Heat in main room is either too hot or too cold; does not regulate well. Newish hotel that has let itself fall into disrepair. Not staying there agin.

Enjoyed 2 night stay in Terrace (Double) room with family. Clean place right in the nature, close proximity to attractions in surrounding area. Highly recommend!

Staff are covered all negative elements of staying. Special thanks to Ms. Kwon at the reception. We had to change our reservation and she was very helpful, patient and so nice.

Great stay, did not disappoint

We previously stayed at The White Hotel in 2019 and loved it. We knew the White Hotel will be undergoing renovations and there will be reduced facilities. The apartments themselves are still beautiful with comfortable beds and terrific showers. However, the kitchens in the apartments only had 3 mugs and 3 glasses. No plates, bowls, cutlery, microwave, tea-towels or dish-washing detergent which is unacceptable as the restaurant and bakery were closed. We couldn't convince staff to provide these. Also, there was no shuttle bus to the Phoenix ski resort unlike previous years.

Great value for money. Probably best ever. Room is bigger than I expected and building was biggest then I expected. Loved No-man continent store. However, it is a big regretful that all other facilities (Restaurants, Gym ) are not open yet. But considering price, it is fare and make sense.

Reasonable Rate

Good clean hotel, check in kind of wild with lots of people but other than that great hotel

The terrace suites are accurately depicted in the hotel pictures. Very clean and everything was brand new. There is a shuttle bus to the ski resort that runs every 30 mins. Overall, fantastic stay and experience.

I booked for 4 people but was given futon for 3 people. Requested for an additional 1 futon but was told need extra charges. Found this unwelcomed and unreasonable. Hotel also did not provide water dispenser. Hope the hotel management can look into the matter. Other than that, others are good

amazing places!!!

Hotel seems to be in progress of renovation. Housekeeping just slightly above average

Clean and quiet environment to stay. Good breakfast in term of selection and quality

Great hotel, new and quiet

We weren’t allowed to use the cooktop in the hotel room kitchen so we weren’t able to cook like we had planned.

dirty

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