Overall Ratings & Reviews Heatherbank Guesthouse

Clean room, plenty to choose for breakfast. Restaurants sekund.

We were given a warm welcome and our room was very large, with 2 double beds! It was quiet and spacious, if a little dated. There was a fridge, which was a bonus for storing food and drinks.

Stayed here terrible room dirty payed a £200 deposit they said I will get it back at end of stay when I went to leave they said it will take 2 days to come through I rang up and said can I get my deposit back and the lady behind the desk said she has forgot to do it, it has been 2 weeks I still haven’t received my £200 and they have blocked my number. There breakfast was disgusting iswell.

Place was clean and comfortable

- The interaction with the receptionist was not the best. We were first asked to ensure all of our luggages are carried to the room which was on the second floor, we tried to negotiate however was not flexible. Then when the other receptionist saw us struggling to carry our luggages up with the stairs, they mentioned that it can be kept on the ground floor. Inconstant service offered which caused confusion. - Moreover the heater was not working properly; we turned off the heater when we first got to the hotel and when we tried to turn the heater back on, it did not work. The following morning, we went to the reception to ask how to fix the problem, the receptionist mentioned that only the cleaners know how to fix this. We asked if there are any external heater that they offered but they said there were none and that we just have to be patient. - Shower’s water pressure was poor and very cold water was dripping from the tank.

Stayed only for one night.The room was ok , but the phone was not working I have to go down two levels to ask for things from the reception. Wifi didn't work at all on my phone or my family phones , says connected with no signal , so no free wifi as expected

I travel a lot and this is one of the best hotels I have stayed in. The room was serviced and I did not need to ask The room was huge with a great view of the garden The shower cubicle was the nicest I have seen. One area for improvement the WiFi, the codes were impossible even if you got the right one! The WiFi worked fine when reception put the code in but when it dropped of that was that.

Lovely stay at Heatherbank Guesthouse. Everyone was friendly and welcoming and the whole place was spotless. Great breakfast too. Would definitely stay there again

Great value stay, large comfortable room perfect for a family.

Great option for our night in London compared to central prices. Tube line just down the road and northern line straight into Picadilly. Easy parking friendly staff cosy and what you pay for. Quite a big selection for the continental breakfast

Class

Old building , but with great location . Lovely garden . Basic breakfast . Friendly staff . Carpets need a good clean . Slept well first night . Second night a large party next door kept me up until 2AM

Lovely family run guest house.

Quick and easy check in, room was clean and had everything we needed for a pleasant stay.

We had a lovely couple of nights here, we were in London for the Eras show and needed somewhere with parking and handy for the tube. The family that own the guesthouse are lovely, plenty of off road parking and you can see Woodside tube station from the path outside the guesthouse. The house has a breakfast room that opens onto a beautifully maintained garden. Would highly recommend and would definitely stay again.

Quiet hotel in a busy location. Car parking was an added bonus. Not a premium guest house but comfortable

Stairs

Great host and facilities

This was a terrific stay. The most important thing for me is cleanliness, and this place was extremely clean. After that, it was just wonderful for the price: the room was large, the bathroom was new and had good water pressure, public transportation was right there, there were good rstaurants and a large Sainsbury's right nearby. The staff was friendly and responsive, though sometimes difficult to find. The carpets were, as one reviewer said, threadbare. Another reviewer complained about the bed and pillows, but we slept just fine. Sometimes I happily pay for luxury, but as a base to explore London and then come back and do practical things like a quick bite and my child's bedtime routine before going out again in the morning, this was just as good as it gets. It's a real gem and will be my first choice the next time we come through the area.

Heather Bank is an excellent base for a weekend in London. It’s fairly basic but makes for a comfortable stay. We arrived later than expected and the host was very understanding and left us a key. I would recommend.