Rooms were great, beds were comfortable. Loved the kitchenette with full size fridge. The breakfast was amazing with made to order omelets and pancakes. All the staff were very friendly and helpful. Can’t wait to stay here again.

This hotel is perfect if you’re staying multiple nights, working remotely or heading for West Edmonton Mall. Our room had a Butler’s pantry with a microwave, fridge, toaster, sink, dishes and cutlery. Walking distance to some fast food spots and 1-3 min drive to sit down restaurants. Easy drive to West Edmonton Mall. This hotel is simple but has everything you need. Connected to the Four Points by Sheraton hotel, it shares the pool, gym and hot tub. Breakfast was really good with something for everyone. Please note: the hotel next door is used frequently by sports teams - the pool area is noisy.

The GOOD: The hotel room felt newly renovated, clean, and well-lit. The staff was helpful and friendly, accommodating as we were travelling with a baby and a dog, and was able to arrange my parents (who had reserved separately) nearby as requested. The continental breakfast was satisfactory, with typical breakfast items and beverages. The BAD: Since the swimming pool was shared with the neighbouring Four Points by Sheraton hotel, it was extremely busy. 4 pool chairs were not nearly enough for the amount of guests in the pool. Even though there was no swim guard in place, the safety rules relevant to the pool seems to also be optional to follow and lack enforcement by staff. Multiple children were screaming and jumping into the rather small pool, leaving no room for anyone who did not wish to be splashed or swim in peace. There was balls being thrown around and between the main pool and the small warm jet pool, narrowly missing guests who were just trying to relax. It was a nightmare and impossible to enjoy the pool. The cleaning staff were not as friendly or kind as the front desk, a lady even chased me into the elevator on our last day to ask if we were leaving. Even though we were heading down to check out, the interaction felt invasive and inappropriate.

It was a very busy weekend at the hotel, but it wasn’t noisy in our room. We didn’t go to the pool because it was always packed. So was the parking lot. We have a big truck, but managed to find parking spots nearby. The room was big and spacious. Liked having a kitchenette. The only thing we didn’t like was the lighting in the bathroom. It was way too dark! We would stay here again though.

great stay

Rooms were very spacious and clean with full size appliances and dishwasher and sink. Pool area very limited seating and noisy. Love the underground parking. Felt safe and great for winter.

All right!

It was a great time

The rooms were spacious and clean. We stayed for 2nts (3 Guests) and thought the overall experience was fantastic. Staff were very kind and helpful with restaurant recommendations. The breakfast staff were very polite and friendly. We did not have time to use the pool or the gym so unable to comment on that. Parking underground and surface parking available at no charge. Very central location and 10 mins to West Edmonton mall by car.

Clean, nice rooms.

This hotel was a fantastic option for our WEM weekend trip. We really appreciated the underground parking and were pleasantly surprised to learn they offer discounts to Galaxy land and the waterpark. Will definitely book here again!

Good clean hotel with friendly staff.

Property was as expected

The breakfast was excellent. Our room was very clean and spacious. Thank you.

The property is nice and clean. A little bit noise from the Hi-way. Breakfast was okay missing the bacon.

Nice kitchenette

Staff friendly

Clean room nice hotel

The breakfast was top notch! Our room met our requests. Parking, location and access...all good. The only (minor) concerns/complaints we had was that upon entering our room there was an overwhelming smell of excess cleaner and the lighting in the bathroom on the dim side. We asked front desk if they had an air purifier to maybe help with the strong smell, but they had none. Good news is the smell dissipated after awhile.

Stay was good. Here are the things I wish I knew before booking: Staff was great. Extra blankets were just small single duvets with no cover, scratchy and uncomfortable with little black flakes that shook out once unfolded. Breakfast was small. They had hot options(eggs, sausage, hasbrowns, waffles), or toast and cereal. No bagels, no pastries, no greek yogurt (although advertised), no fruit except bananas. Coffee was gross (my opinion). It would be a great hotel if the price reflected its amenities but overall its definitely overpriced for what you get.