Hilton Garden Inn Louisville Mall of St Matthews

Explore Hilton Garden Inn Louisville Mall of St Matthews
9.2
Exceptional
From 720 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Hilton Garden Inn Louisville Mall of St Matthews

Number of reviews per page
20
40
Top reviews
Curt
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A/C didnt work properly. Blackout shades did not come down, shower needed maintenance
Rebecca
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was a little surprised that for the amount I paid for the room that breakfast was not included. I was also surprised that I was expected to pay $2.oo a piece for the water bottles they left in the room for coffee. I also chose to stay at this particular hotel because they had an indoor pool. It was not working during our stay. Only one elevator was working, and considering all the rooms were sold out, it made waiting to get to and from our room around 20 minutes (waiting 10 leaving and waiting 10 returning.) Besides that, the room was clean so that's always a plus!
Read More
Melinda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent staff, super clean room. Nice amenities.
Caleb
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was great
Roslyn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice and clean.
Kimberly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel was great!!
Lauren
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

NA
Vicki
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I liked the location downtown but there were several reasons I won’t stay there again. Didn’t really look like the pictures. The shower arm was broken and the coffee maker did not work. The tv did not have streaming capability. Parking was $21 not $10 like in the description.
Donald
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great for night before flight
David
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very close to food and mall for shopping.
Teina
icon-Business Family
Business Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was great.
jaime
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice hotel
Justin
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We booked for the pool but when we got here come to find out it’s shutdown
Kimberly
icon-Business Family
Business Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Enjoyed our stay.
Brittany
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clean. Staff was wonderful. Lots of shopping and restaurants nearby.
Randall
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was great!! Jared and Jason took great care of us on our trip.
Ronny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is next to a mall and several nice restaurants.
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I have stayed here once before and thought it was pretty good. That’s why I am back. It’s nice and convenient to the highway and has plenty of stores around me. There are plenty of restaurants to choose from - it’s definitely a quiet area and a perfect place to stay
sherette
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfect location
Keith
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The overall stay was very convenient and comfortable, however, needed the laundry room.Due to card reader issues I wasn't able to use. Not cash friendly!
Number of reviews per page
20
40