Overall Ratings & Reviews Water Hotel Pingyao

Lovely atmosphere old chinese. Right in the centre of the old city. Beautiful place for breakfast, Chinese breakfast did not suit my wife but great coffee and orange juice, i think they own luckin coffee next door. Room was lovely but we are getting too old for a futton on the floor that was the only downside. I think some rooms had softer beds Hotel picked up from train and dropped off great service. Dont really speak english but they had translator on the phone so it was fine. Staff friendly all good.

The rooms were traditional chinese rooms, yet very comfortable. Beautiful courtyard and tasty chinese breakfast.

Lovely hotel with amazingly modern, yet traditional decor. Our family of 4 adults and 2 toddlers reserved two Kang rooms, which was a good size and comfortable for the kids to sleep in. Wonderful service, hotel arranged free transport to/from Pingyao Old City train station. Breakfast was great, with Chinese and Western options. Awesome location right on South Street (one of the main streets) and just around the corner from the ticket booth and Old City Wall. All around an amazing experience and a beautiful hotel.

The toilet basin is not clean. Staff is not very helpful and not professional. It is not good enough for the so high tariff charged.

It is a historic hotel that has been modernized and is on the main street of the historic district of Pingyao. Many restaurants and shops within very easy walking distance

Hotel room was clean & comfortable, breakfast room very cold with very basic food. We travelled in January, so lots of coal burning for heat, you could smell this coming into the room at night, which wasn’t very pleasant. Difficult to communicate with staff, but that is common in China. Overall a good stay in a unique city.

Best hotel we stayed during our trip to China. The hotel is tastefully decorated, staff is kind and extremely helpful, room is spacious and new, bed very comfortable. Only complaint is that the kitchen staff was smoking inside of the restaurant.

Thoroughly enjoyed our stay, really convenient for the Old Town, great.

Perfectly situated for strolling the ancient city of Pingyao. The hotel has both historic character and modern finishes. Very attentive and accommodating customer service. Perfect choice if you're planning to visit Pingyao.

Great small quiet and charming hotel ideally located in pingyao ancient town. The hotel was fully renovated but managed to keep the charm of an ancient mansion. Staff speaks good English and rooms are modern and very comfortable especially if you are looking for a western type mattress. The hotel also serves organic food and continental breakfast. Everything was just perfect for our three nights stay.

This town/ city and hotel were the highlight of my trip. All the staff were very interested in guest happiness especially Betty. The hotel is in the best location for touring th Ancient Town area.. as well as the area around. The room was a modern version of the old style room, the only downside was lack of a refrigerator and sharpness of some of the floor edges when you don’t wear shoes (middle of the night) .... everything is at floor level so for some elderly it could be a problem, but ask they have raised bedrooms at a slightly higher cost but also a bigger room, still well worth the cost. Coffee at the restaurant was very acceptable for China. I would also recommend trying their restaurant lunch/ dinner set menu of local food, but watch the local wine.. it can be lethal... lol... I would happily recommend this hotel and feel it and the service will only get better for foreign tourists

nice decor and good service. It helps that our guide knows the owner. beautiful court yard to relax and enjoy the ambience.

My wife and I stayed at the Water Hotel for a few days in early January. The staff upgraded us to a larger room and was overall very helpful, including arranging a pickup at Taiyuan airport and return transportation to the airport. The morning breakfast is delivered to your room a few minutes after you order it. The Hotel is right in the old town and within steps of anything you want to see their. The itself was spacious, clean and with a comfortable bed.

Situé sur la rue principale, juste près de la porte sud, il a l'avantage d'un accès facile (véhicules interdits en ville). Très calme, confortable, bien équipé et chauffé (important). Personnel très attentionné. Petit restaurant pour prendre le petit-déjeuner du matin. Pendant 4 jours nous avons eu tout le temps d'observer les lieux de séjour proposés à Pingyao et celui-ci est sans contexte une très bonne adresse.

Goed hotel, nette en ruime kamers, alle voorzieningen aanwezig, basic maar goed ontbijt. Gezien de ligging van dit hotel, een aanrader in vergelijking met de andere hotels in de omgeving.

The Water Hotel provides excellent service. It exceeds our expectations

Struttura antica molto bella. Eccezionale la posizione a pochi metri dalla torre principale dentro le mura. Molto comodo il fatto che ti vengano a prendere alla stazione e ti riportino il giorno della partenza, il tutto gratis.

良かった。親切な対応でした。

TUTTO ASSOLUTAMENTE PERFETTO: GENTILISSIMI E PULITISSIMO

Grande disponibilità del personale. Hanno organizzato i trasferimenti da e per la stazione senza alcun costo aggiuntivo. Colazione discreta, ma nulla di particolare. Un’oasi di pace nel traffico (pedonale) cittadino