For what we paid, the property was fantastic. It is in a great location, situated near taxis and supermarkets but also walking distance to Tulum town centre.
The staff were always on hand and went above and beyond to ensure we had a great experience. They are very knowledgeable about Tulum and provide great recommendations upon request.
Sometimes towels and toilet roll were upon request as opposed to being provided fresh, in advance but no big deal.
The room could use a deeper clean and a lick of paint, but for a budget hotel the stay was fantastic! Thank you