The host was very kind and helpful. The room was small for three people, and hot. It was right on the road so we had to keep the window closed all night. Perhaps an upstairs room would be more comfortable. The stay was certainly fine, but quite simple/basic.

Excellent place to stay in Newcastle under Lyme value for money and location is near the town clean rooms excellent host 10/10

We enjoyed our stay. The host was most gracious.

I was welcomed to the property, shown to my room by a friendly and helpful lady. She explained about the shower, tea and coffee making, and how to access the property using the fob. There was also a written guide in the room. The problem I encountered was the small spotlights were flickering which made reading or knitting difficult so the first night I lay on the floor by the bathroom door to read as these lights did not flicker. On the second night a chair had been provided so I was able to sit at the same end but on a chair which was more comfortable.

Access was easy, room clean and as described. Only drawback was my room was roadside and was affected by the traffic noise. Could triple glazing be used to avoid any noise?

The parking was adequate. Breakfast was served hot. Staff very helpful.

Nice little place Welcoming staff Would deffo stay again

Peaceful stay

Close to venue, parking and bars

Doesnt live up to the 9.2 rating but was perfectly acceptable and good value. We booked our breakfast for the following day and I asked if they had Lactose free milk. No... they didnt have it... but by the morning she had been out and bought some especialy for me. So 10 out of 10 for that. Good selection for continental breakfast and was even offered scrambled eggs on toast. The place is dated but was ok for a couple of nights.

Nice and cosy

Very good

The room was clean and the beds were comfy. The staff were very polite and made us feel very welcome. Communication was fantastic and the check in and out was very smooth. The room facilities were nice - plenty of tea and coffee and even a mini fridge with a chilled bottle of water.

The floor of the shared shower room floods when one is showering and had to walk through water to get out from the shower room.

Very friendly host, nice room, good location

Great little find this. After being let down last minute for a room elsewhere. I booked a room less than 24 hours before. I was contacted to arrange check in and the host was very welcoming and informative. Very spacious en suite room as well for the price, with tea and coffee and a smart TV as well. Thank you

Stayed as a solo guest- was able to park outside. Had a warm welcome and the room was lovely. Really happy and would stay again.

Very clean room. Excellent self-check in communication

Friendly welcome and efficient check in

All good as expected