Overall Ratings & Reviews Bacalar 777 Hotel Boutique

We were treated like Family! Everyone in the entire hotel went beyond to make us feel awesome!

Beautiful hotel and wonderful staff! The restaurant food is delicious and recommended. Can't wait to come back.

Amazing place quiet and peaceful. Good service.

This Hotel is excellent I would recommend it highly Lunch and dinner with doubts 1400sf rooms. All lake views. Quiet and peaceful oasis Definitely I would recommend Your pick up at dock. Very impressive

This is a great off the beaten path place to stay at and not leave. The dirt road is horrible and the location is confusing to find. The price is high because some room conditions, a/c, toilets, etc. are in disrepair and not to par with the price point.

Property was so peaceful!

El lugar está hermoso! Muy limpio y los cuartos cómodos y espaciosos. Lo mejor de todo fue la atencion de todo el staff, muy atentos y amables. Hicieron que disfrutaramos nuestras vacaciones al maximo. Gracias por todo! Espero regresar pronto.

Al llegar estaban comiendo en la oficina llena de moscas, la piscina tenía un mal olor y verde por la falta de mantenimiento. El cuarto tenía un jacuzzi el cual no funcionaba. La habitación estaba sucia, llena de telarañas y polvo. Decía q incluía desayuno y solo me indicaron q podía escoger frutas, jugo o café pero no ambas. La parte del gimnasio se veía muy mal estado. No tenía en el restaurante comida suficiente para 4 personas pq así me lo indicaron.

Hotel

Beautiful small property that feels and looks like paradise on earth! Mimi was so nice! Stay here to disconnect…Wi-Fi could have been better.

The place is beautiful, clean and new, their people try their best, but, they don't have internet connection, (I am a nature lover but I work while I travel) no tv, no way to communicate with the front desk (they don't have front desk). The hotel is far from town, the entrance to the hotel is a bad terrace. I recommended to drive a Jeep or a pic up truck, small vehicles have a hard time.

Cabin was nice and clean. Hot water had to turned on and 1 of the air conditioner wasnt working( fixed next day). Quiet outside clean and on lagoon. Pool was filthy has not been maintained ( broken pump). Road to get there is a dirt bumpy road about 1/2 mile off main road. Need a SUV or 4X4. Staff were nice and tried to make the best of it. Management lacking maintenance.about 20 minutes from town of bacalar.

Nice little hotel but could do with a bit of work. Swimming pool was more like a pond (lots of leaves and dead bugs) and the Wi-Fi was terrible. Also the road (dirt track with scattered rocks) to the hotel could easily ruin a car. Apart from that the staff were friendly and very helpful. The restaurant wasn’t bad though it closed at 8pm. Location was just about the right distance from the main town.

Viajamos con familia, esposa e hijos de19 y 17. Un lugar espectacular. La laguna está ahí mismo y nos tocó una habitación con vista directa. Es tan pacifico que cualquiera encuentra su inspiración. El personal extremadamente amable. Buena cocina, buenos servicios, son muy amplias las villas. Hicimos kayak, nadamos en la laguna, nos sentamos en la choza que está sobre la laguna, unas fantásticas vacaciones.

Getting to the hotel requires a high clearly vehicle. Difficult to get to. Hotel is small, quaint and quiet, which we like. Staff was extremely friendly and lovely. Biggest problem is lack of internet.

I loved everything about this hotel. Food, service, location. I highly recommend it. Great experience, will definitely go back.

le This place would be nice if they fix the roads, clean the Pool, if there food was properly made, and if the manager when saying that he will return your money keeps his word. I booked this hotel for two nights thinking that it was in a nice area in Bacalar. As arriving the road to get there was rusty. If you are going make sure you rent a truck not a sedan. The Pool there was dead insects and it looked dirty. Upon arrival they gave us the keys to the room. The rooms are nice the place is cute but it’s more for a honeymoon. No tv no wifi. 20 min drive from downtown Bacalar. The food is expensive not worth it. You can go to Bacalar downtown and get good quality food with less the price. I had booked to nights but after staying one night my dad and I decided not to stay another night because it was so hard to come back and forth to the hotel and we couldn’t even enjoy the Pool because of the status of it. I talked to who ever was in charge explaining the situation and he seemed to understand. Then he said that they will return my money. Just after talking to hotel agency they told me that they where not successful to communicate with them and that they will send them an email. After waiting for a response they said that Bacalar 777 hotel denied the money back. If they didn’t want to then why say you will. And please change the advertisement picture they are not how it actually looks. And it’s overpriced super overpriced. You can find something cheaper in downtown Bacalar.

This is a spectacular place if you are like me and want to disconnect from the world! Off a unpaved dirt road to a beautiful remote location. Not as blue as the other side of the lagoon but still magical!

It is a very fine piece of land in front of the Laguna. The few bungalows are very stilish. The access road is quite unfinisched though.

Great modern units! Very spaced out. Everyone was friendly. We loved using the kayaks and the hot stone sauna. Only suggestion would be to switch out the ground tubs in the rooms for hot tubs or jacuzzi. The tubs would not fill. But excellent stay and would recommend!