Staying here was a great experience. Relaxing in our private onsen while looking out at the mountain and city was stunning. Our other favorite part was the dinner - our server was so amazing with us and compliments to the chef for preparing the delicious food. As foreigners, it was our first time trying some of these foods, and we enjoyed most of it. Thank you!

Great staff, ready to be of service in anyway, and kind. We will definitely come back again.

Friendly staff

Beautiful view, relaxing hot spring bath. Super friendly staff!

Excellent food, customer service, and overall experience.

Amazing stay. Staff were so friendly. The kaiseki meals were delicious. We will definitely be back again.

Everything is done right at Hayamakan The staff is exceptional, the food, room and facilities are all first rate

Been there 3 times... nice but getting older and older! Carpet and tatami damaged... balcony ramp rusted....

A wonderful ryokan in Yamagata! Staff are amazingly friendly and the service is outstanding. The facilities are a bit dated, but very well maintained. The english skills are very minimal as this area is not a popular tourist spot, but the staff go out of their way to help. The in-room soaking tub is amazing, filled with spring water that left all of our skin soft and refreshed. The public bath was beautiful with an indoor and outdoor area. The Internet speed was decent, with free WiFi in every room. Breakfast was provided each morning, and there are western and Japanese options available. We stuck with the Japanese options, and were blown away by the quality and deliciousness. We added the kaiseki style dinner for our 2nd night (a 3000 yen/person option) which was amazing and such a wonderful deal! Valet parking is provided as there is limited space but the staff were efficient and friendly. We will definitely be back to explore more of Yamagata. Tip: a rental car is a must in this area.

ご飯が美味しかった。

部屋についている温泉に関して、最初は水ですがしばらく蛇口を開けておけば、暖かい温泉が出て来ますとの事だったが、5分経っても水のまま。結局部屋風呂は使わずに大浴場に行きました。楽しみにしていただけに残念でした。 また、値段と比例していない料理。 品数は多いものの、ひとつひとつが本当に少量で、味も含めてかなり微妙でした。 リピートは無いと思います。

スタッフの対応が良かった。

おもてなしが良かったです。

Tidy, good breakfast, good bathroom. Morning coffee including.

很好的日式溫泉旅館，房間整潔，房間附上私人風呂，食物也很美味。

到着時間が夕食の時間ギリギリになってしまったのですが、笑顔で手早く対応していただきありがたかったです。 お料理はどれも美味しく味付けもちょうど良かったです。 温泉は熱いくらいに感じましたが、お肌もツルツルになりました。 また機会があれば利用したいです。

部屋のヒノキのお風呂に温泉が出てくるところがとても良かったです！ お部屋も広々としていて良かったです。

非常滿意的體驗！員工非常親切又很專業，房間非常舒適，一進房間就有淡淡的木頭香，室內湯房很療癒，而且已經放好熱水讓旅客一入住就可以泡進溫泉並欣賞風景，而且一直恆溫，讓我們讚嘆不已！還有很多令人驚嘆的貼心小物，真的一定要給五顆星！日式早餐很有氣氛，也很好吃！而且一天比一天豐富太滿意了👍預約的車站接送服務也很滿意，服務人員也是一級棒，完全賓至如歸，下次一定會再來💗

友達4人での旅行でした。 部屋が広く掘りごたつ、そして源泉の檜風呂付。部屋での源泉風呂は初めてでしたので、とてもゆっくりできました。 食事も個室で、なにより食べ物が美味しい！ チェックアウト時間も11時と、とてものんびり温泉旅行を満喫できました。

物超所值。 員工專業有禮，笑容可掬。