Overall Ratings & Reviews Home2 Suites by Hilton Palmdale

The place was perfect. Clean and safe. And the added bonus of free breakfast made it the perfect stay. Well worth the stop. Thank you.

It was ok. The stomping in the room above us got a little tiresome in the late evening. Blowing the circuit breaker when using the hotel provided hair dryer was annoying. The dishwasher didn’t work. But other than that!!

It was beautiful and immaculate and the price was right.

Amazing stay. Bed was very comfortable. All staff was friendly and kind. We will be staying again in the future.

I've stayed here 2-3 times now. Love it. It's my preferred hotel in the AV.

The staff were friendly. They did not come for cleaning as they offered, that is every other day. To toilet seat was broken.

The restroom was not cleaned. When taking a shower their was pubics

I liked everything about my stay

Everything was great, will definitely come back. I couldn't figure out how to turn the tv on. They promptly fix the problem. Other then that it was a smooth stay from check in to check out.

Very nice place for a family. The only thing that was a little disappointing was I was expecting the pool to be heated or a hot tub which they do not have.

Pubic Hair in shower in the 1st room when I checked in so had to be moved to another room. Front desk person saw the evidence as well & notified her supervisor. Like myself, guests were complaining about the breakfast: no food at 9:30am though told verbally & given a paper stating till 10am. The bagels were stale, eggs selection less than desirable & overall needs drastic improvement. If I were a secret shopper, it would be rated a “3” cause my room was good and the Apple juice. Guests come not only to sleep.. but to enjoy the experience which was definitely “lacking”!

I was a quick stay Business related The property was conveniently located Clean

Everything was great EXCEPT the breakfast. The oatmeal was hardly cooked at all - it looked basically like someone had thrown oats into some warm water. Yuck! Eggs, etc were only lukewarm. Coffee - I don’t know what kind you used but it was way too strong (not measured correctly?) & had a strange taste to it. Yogurt machine: drip, drip, drip…You can do better than this folks!

I loved having a small kitchen in our room. Also they have a great continental breakfast spread.

No power in half the room. Ac and heat had no power, lights by bed had no power, shower had no hot water unless it ran for 4 mins. Water flow was rediculously little. Breakfast was cold, coffee was too strong, no milk first day.

Staff at the front desk were extremely rude to me. I called the front desk regarding fees and was given misinformation. I spoke to two ladies and I had to cancel my reservation at 3pm check in because of that and I just didn’t feel comfortable staying there. My phone was dying so I went to charge my phone outside the facility in order to look for another room. The staff began to yell at me from inside as soon as I plugged the phone up. They told me that I needed to leave now and that the outlets are for guests only.. being very hostile. I have never experienced being treated like that and I didn't expect it cause the interaction was less than 3 mins between each other. I will not even think to book with this hotel ever.

Friendly staff, quiet and nice hotel.

Smell like weed when you come in

It was fine. I feel breakfast should be served earlier on the day on the weekends.

Great front desk staff. The manager of the front desk could use some coaching and development, but the staff really is awesome.