Very helpful. Showed up to store my luggage and they went ahead and let me check in early. Cool air con in hot hot weather. Got a deal with breakfast included. In a busy, central spot but room was quiet and peaceful.

Great. Breakfast Attentive staff Spacious rooms

Very helpful, friendly staff at the reception and the restaurant !!!

great hotel and very nice staff wish i could stay longer

The property was in a great location and the rooms were spacious. Breakfast was average nothing special and I found that it was misleading that a spa service was included as it was basically access to a sauna and hot tub. Also the included dinner although good it was very restrictive and did not include all the meals off the menu which was also misleading.

Staff was very kind, rooms and space was very clean and comfortable. Breakfast was often cold and not as nice as we were expecting from rave reviews.

We loved this place! Super friendly and helpful staff. Loved the steam room and sauna experience (remember to make reservations for that!). Walkable to a lot! Don’t miss the flower and veggie markets!

Very clean Hotel and centrally located. Breakfast was very good. Very fancy breakfast room. Highly recommended!

Very nice hotel. Conveniently located. Nice building, good size rooms.

Great hotel, spotless and well decorated rooms. Gym and breakfast is good and the staff cannot do enough for you. The only issue is parking can be a challenge. Otherwise fabulous

Big lovely room. But what made our trip so special was Mateo and Leon. It was if we had our own personal tour guides in Zagreb. They were wonderful!

Very nice staff! Big clean and comfy rooms

The room is in very good condition, very friendly staff and meets all the requirements. Great breakfast location etc. Only deadly disadvantage is right next to the track where tram goes and the most busiest street of Zagreb, when the tram passing by the whole room vibrates and caused my sleeping quality drops. Tram runs from 05:00 to 0:30 everyday.

The room was clean and spacious. The staff at check in were lovely. The airline lost my luggage and they let me use the phone at the front desk as much as I needed. The restaurant and the breakfast were great. A server, Adel, was so patient and amazing.

Very clean room. Great staff. Mateo at the front desk made our trip memorable. He went out of his way to ensure our trip to Zagreb was special. Congratulations on hiring such wonderful staff that go beyond what is expected.

Lovey staff

Everything was very good and comfortable

Beautiful spotless hotel. Walkable to main square. Big room. Great service. Great breakfast. Make sure you pay for breakfast at Expedia. Great friendly staff. It’s Croatia. Everyone is polite here. 100% recommends.

Wonderful

Excellent service and friendly, helpful staff. Hotel carpeting is old and dirty and needs replacement