Did not eat here for breakfast. For the price the room could have had working hot shower and been more clean and a little more comfortable. However, staff and location were great.

Staff fantastic, room clean but super small. Shower would not run hot and breafast starts at 7 which is fine when on hols but not for working people. Would stay again but only one night

Reception staff were polite, friendly and helpful. I was given an upgraded room owing to my having a medium sized suitcase with me. However, even the room I was allocated was 'bijou': barely large enough for a carry-on bag. The hotel was clean. The stairways and passages were cramped, owing to the age and design of the building. The single bed was comfortable and, despite the room looking out on to Gower Street, it was quiet at night. Breakfast was a little disappointing, having just returned from a hotel in Belgium I had slightly higher expectations of what constitutes a Continental breakfast. A choice of bread rolls would be preferable to rather poor quality sliced bread. Coffee that had been allowed to go cold was less appealing than the Nescafe in the room.

Shower was barely a trickle meaning washing shampoo out of your hair is nearly impossible. The general walls were full of cracks and lack of paint where flooding (presumably) had been. Large step up to bathroom and then step down into shower.

Water pump broken.

Shower didn’t work. I was told the boiler was broken. However even when that was fixed the thermostatic mixer shower did not work. Room is very small. Room G3 WiFi did not work, kept dropping out. Room used to be a corridor and has been made into a bedroom.

Incredible value for money. Much better than I was expecting for what I paid. Clean, tidy and comfy. Price included breakfast which I thought would be very basic but was actually very good. Will definitely use again when I'm in London.

Room was reasonably clean, but the cabin single is very small. Furniture was past its best, external door from the room which did not lock. Bathroom very tired and shower in particular felt a bit grimy, did not drain properly. Staff were polite and helpful, the location is excellent.

Area

Decent stay for just overnight in London. Would not be too convenient for those with babies.

Good for a one night stay. Convenient position. Quiet and clean. Felt a bit cramped. Bed side lamp didn’t work. The shower door was a stiff to open from the outside.

Safe, convenient

Property was clean and tidy, reception were friendly and very helpful. Breakfast was good. Our room was small with a small double but for the money and the position it was perfect for us

No elevator. The room is too small. Other than that, everything is good.

Nice basic hotel, located close to multiple transport hubs, clean and reasonably priced for central london,

The location is amazing, near Convent Garden at walking distance and near main transports and shop, nevertheless in a quiet street. Hotel room and shower is super clean and quiet. Staff extremely nice. Breakfast is nice. The room's size is as shown in the pictures. Good value for money.I highly recommend.

Friendly staff and in a good location but the hotel in general was worn out and not very clean. The room I stayed in was badly decorated, had a smelly shower drain and wasn't very clean. I cut my stay short by one night due to this.

Very old,bathroom is small and no elevator

We wanted a overnight stay, as we were going to the Theatre, and wanted a reasonable priced accommodation, which we found in the Cavendish, everything was fine, apart from the small Double bed, so needless to say we hardly got much sleep, I would say upgrade to at least a Kingsize bed for all the double rooms, as most people have King/ Superking now as we do

Nice and quiet room in good location. Enjoyed the breakfast buffet, which had good choice of cereals, bread, toast, yogurt, croissants etc. dairy-free and gluten-free options were available. Would stay here again.