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Grand Elevation Hotel

Explore Grand Elevation Hotel

Overall Ratings & Reviews Grand Elevation Hotel

Traveloka (122)

Other sources (78)

8.6

Very Good

From 122 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Grand Elevation Hotel

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Staff Friendliness (5)

Room Space (5)

Hotel Area (5)

Surroundings (4)

Accessibility (4)

Ambiance (4)

Bedroom (4)

In-room Dining (4)

In-house Restaurant (4)

Distance to City Center (3)

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Traveler Reviews Grand Elevation Hotel

Number of reviews per page

20

40

Customer reviews

S***i

8.5

/10

Reviewed 2 week(s) ago

The hotel is very close to AEON MALL, just a short walk away. The breakfast is delicious. The rooms are clean and have cool air conditioning, a refrigerator, a TV, and a safe. It's fully equipped, and laundry can be done in one day. I highly recommend it if you're visiting PP again. Thank you.

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D***a

5.6

/10

Reviewed 3 week(s) ago

No, just once the service is bad... The smoking area is also difficult.

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Nellyana C.

10.0

/10

Reviewed 19 week(s) ago

If you go to Phnom Phen, always stay here.

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HN

Hai N. M.

Staycation

8.4

/10

Reviewed 20 week(s) ago

The central location and reasonable price for the quality of the rooms are acceptable.

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D***l

8.5

/10

Reviewed 35 week(s) ago

Comfortable, clean place, close to places to eat and so on.

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D***l

10.0

/10

Reviewed 35 week(s) ago

Comfortable, clean place, close to other places to eat.

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ND

Nguyen D.

8.5

/10

Reviewed 49 week(s) ago

very good. i am very satisfied

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m

miwarisma

10.0

/10

Reviewed 50 week(s) ago

4 days stay here safe, comfortable, cheap

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H***i

8.5

/10

Reviewed 54 week(s) ago

Very good, worth the price, clean room, close to tourist attractions.

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R***i

Leisure

10.0

/10

Reviewed 88 week(s) ago

The staff service is very good and friendly, the room is clean, when the soap runs out it is immediately refilled.

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Phi

Staycation

10.0

/10

Reviewed 89 week(s) ago

Clean and beautiful near the center! Friendly staff

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1 people find it helpful

LT

Le Thai N.

Staycation

9.6

/10

Reviewed 101 week(s) ago

The room has a bit of a musty smell, but it's not so bad that it's uninhabitable. The soundproofing is a bit poor.

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1 people find it helpful

DQ

Dang Q. T.

8.8

/10

Reviewed 120 week(s) ago

Nhân viên nhiệt tình. Dịch vụ tốt. Chỉ có TV là không tốt (không lên hình, không xem được), có báo lễ tân nhưng không sửa

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VP

Vy Phan H. K.

5.5

/10

Reviewed 159 week(s) ago

Terrible, the mirrow in the bathroom was broken while I'm showering. There is no hair dryer in room, I borrow and their dryer did not work well. The room was really dirty. The water heater is super old and hard to use.

1 people find it helpful

ES

Edy S. S.

9.4

/10

Reviewed 161 week(s) ago

Very amazing and comfortable hotel.

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IS

Ivan S.

9.4

/10

Reviewed 161 week(s) ago

Very nice hotel, the management is good definitely.

1 people find it helpful

HN

Hong N. N.

9.4

/10

Reviewed 163 week(s) ago

The hotel is located in the center, has a breakfast buffet, lovely, enthusiastic staff, the room is a bit old, when I check in, there is a smell of sewer, but I sprayed perfume and used it.

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1 people find it helpful

Phi

9.7

/10

Reviewed 176 week(s) ago

Phong hoi nho Nhung sạch sẽ. Nhân vien phục vụ tốt

1 people find it helpful

CM

CAPE M.

8.5

/10

Reviewed 232 week(s) ago

Good place too holiday in phnomphen.

1 people find it helpful

KS

Kartika S.

6.5

/10

Reviewed 310 week(s) ago

For the room I think it's quite good. but the service is less satisfying. When complaining about the AC, I have to wait 1 and a half hours to check.

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3 people find it helpful

Accommodation's Reply

14 Jul 2020

Dear Kartika, I am sorry to hear about your unpleasant experience during your stay with our hotel. I do not want to give ourselves any excuses the point is, you did not enjoy your stay and that means we had failed and we will training about our staff more. Please be assured that we have studied all your valuable comments with concerned operations departments carefully. We will work harder on improving our standards and hope to regain your confidence in our hotel and services. Best regards, Mr.Leam Saoly Operation Manager

Number of reviews per page

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40