Overall Ratings & Reviews Hotel Campanile Casablanca Centre Ville

Ok for one night

I really did not enjoy staying at this hotel. The woman at the desk in the afternoon was rude and incompetent. I bought breakfast with my room and I was told despite proving this that it was not in the system. I would not buy breakfast there is a friendly cafe across from the hotel and the food is better with proper machine coffee. The chef appears to only be able to cook for a buffet. Prawns oil pil came in a funny sauce, no garlic or chilli as promised. The chef also does not know how to cook a steak medium rare. The drinks are over priced but I think this is a Moroccan thing. Don’t buy a gin and tonic they charge you for the gin and then the tonic making the dish ink 13 euros. All this said the girl at the desk in the mornings and the guy at the bar are warm and friendly. The last issue is the hotel appears to have the oldest and dirtiest towels I have ever seen in my life. Despite having them changed three times they were still grey and tattered. Despite this I am yet to receive even a refund for the breakfast they did not give me. If you don’t eat a meal they won’t refund it even if it is inedible.

Easy Parking

Security folks were amazing. The rest ... I wouldn't recommend to a friend.

Nice Place

The WiFi was extremely poor in my room. Had to stand close to the door to get any kind of signal. Carpet wasn’t clean,

Good for the price. Nice restaurant and bar in the Hotel.

Great food, bed and room, unfortunately a lot didn't work, TV didn't have signal, mentionwd to reception, not resolved. Poor air-con, over head shower didnt work. All equipment in gym broken excluding dumbells, no bench, music ridiculously loud in fitness room. Breakfast coultry shambles, should keep cultry by plates so guests can help themselves, rather than sitting at bare tables. Overall enjoyed my stay.

Nice clean convenient location

Very Friendly and Helpful Staff

Disappointed, the room was hot, I thought the AC was not working but the réceptionist told me that the hôtel has a centralized climate control, they turn on the heat or the cold depending on seasons. Not convenient or smart at all for an hôtel… The customer service was poor, took them 30 minutes to find my reservation. Breakfast was not too diverse, orange juice didnt taste natural I asked for a steam iron for my room the answer was no, i asked if I could heat my food in a Microwave somewhere since none in my room, the answer was No… No AC, no Steam Iron, no microwave…. Always no …

During Ramadan the music was very high, we could not find a quiet spot other than our rooms. Transportation right outside the door. Small room.

well located and convenient to get to from the train station staff were friendly, courteous and helpful. breakfast was very good. rooms were clean and quiet and comfortable.

We spent 2 nights here after arriving in Casablanca. The hotel is clean and well priced. The staff are kind. The tram T1, runs right outside the hotel and the hotel is walking distance, 15 min, to the train station, Casa Voyagers. The bed is firm but comfortable. The drain pan in our shower would not drain, room 1709. The breakfast was bland. My biggest frustrations with this hotel was the lack of response to my emails just trying to ask a simple question. I even reached out to their head office in France and they sent me the same email address I had been using. The other thing that would have been helpful and just plain kind would be to have small bills and coin available. It was so difficult to obtain that. This hotel lacks any business sense and for that reason, I wouldn’t stay here again. There are many other choices.

They were very helpful when it came to getting a taxi late at night to get to the train station. The room wasn't anything special but it did the job as did the restroom/shower. We didn't stay long enough to see what the bar/restuarant area was like but visually it looked nice.

Generally the Hotel is good. Mcdonalds and KFC are within walking distance. Very convenient for taxis and tram. Staff are friendly. Rooms are cleaned on daily basis. Buffet Breakfast is the same every morning. The biggest drawback I can point out is that there was a very foul sewerage smell every night from the bathroom. I thought there might be a problem in my bathroom but as we had booked 3 rooms, they were all the same so I am guessing this must have been a problem for everyone staying there. The smell would vanish in the day.

There is no AC in the rooms. The rooms were overall hot and there was not option to cool it down.hotel location is within walking distance from all the shopping and dinning area.

Good value for the price, good service, limited amenities and small rooms. Quiet, breakfast is serviceable not delicious. Location is far from restaurants except KFC and Pizza Hut.

No tv,the receptionist was incompetent

A Wonderful Stay !! I had a thoroughly enjoyable stay! This hotel is a gem, with its exceptional staff who are both warm and welcoming. The room was immaculate and well-maintained, thanks to the diligent cleaning team. Highly recommended for anyone looking for a pleasant and comfortable experience!