Overall Ratings & Reviews Hotel Diria Santa Cruz

It’s a comfortable and enjoyable place to stay. The pool is great, and there are hammocks beneath the coconut trees, perfect for unwinding. The air conditioning works well, though there’s no refrigerator in the room. Still looking forward to trying the continental breakfast, but expectations are high.

Very clean, comfortable and simple. Bare bones. Could’ve used more towels, shelves in bathroom. Grounds were beautiful. Breakfast was great. Staff was very friendly and helpful.

My 3rd stay here. It is always pleasant

needs upgrade

Run down, used to be a great hotel now not so much

Room maintenance is poor, hotel did no have extra towels so we needed to wait for the used towels to be washed!, used couchings on the beds that clearly are not washed!, breakfast was single choice, not even could select type of eggs you wanted. Even parking was not marked. Overall minimum effort to maintain property and customer service.

Great place to stay in Santa Clara. Convenient location and the inner courtyard area and pool are very nice. Clean and spacious. Breakfast was tasty.

The young man at the front desk was very friendly and helpful. The breakfast was really good and the beds were very comfortable.

Just what you need for a night stay if you are in Santa Cruz

Convenient stay with all basic amenities, breakfast is good but coffe and pinto need an improvement. 1

Very nice and helpful people working there.

A nice, quiet little hotel. Good location for shops, bank, restaurants. Comfortable room clean and spacious. Good food and a nice swimming pool. Lovely manicured grounds with nice flowers, trees and bushes.

It was a good stay for 1 night. Staff is excellent and extremely accommodating. Once the renovation is completed this will be a great property. Nice quiet stay!!

Comfortable place at a reasonable price. Would happily stay here again.

Horrible hotel, not clean. With pest as crockery

It was loud all night. There was no hot water . The beds were terrible.

Buen alojamiento, comodo y bien ubicado

Hostel muy deteriorado para el precio que cobran. El servicio en el restaurante tiene muchísimo para mejorar.

Propiedad descuidada, vieja y sucia. Es más una "cabina" que un hotel pero mantiene buen precio. sobre todo para pasar la noche. Ropa de cama y paños muy viejos, la cortina del baño es de plástico y tiene moho. El servicios sanitario de la habitación no funcionaba ( y ellos lo sanían pues le tenían cerrada la llave de paso de agua) . Desayuno incluido OK Tiene la mejor locación de Sta Cruz probablemetne , pero necesita mejoras urgentemetne

Sobrevalorado! El parqueo con poca iluminación, es un hotel muy viejo, estaba lleno de mosquitos, el lavatorio se salía todo el agua y se inundaba el baño, habían pelos en la ducha y un jabón usado. Las camas súper duras, el aire acondicionado no enfriaba. Contactamos a la recepción para reportar el daño y nunca llegaron a resolver la avería. Realmente no recomiendo este lugar pésima experiencia y sobrevalorado.