Zuri Express Lippo Cikarang

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Overall Ratings & Reviews Zuri Express Lippo Cikarang

Traveloka (2,576)
Other sources (126)
8.5
Very Good
From 2,576 reviews
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Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about Zuri Express Lippo Cikarang
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Staff Friendliness (31)
Bedroom (30)
Ambiance (28)
Bathroom (28)
Surroundings (26)
Wifi (25)
Room Space (25)
Hotel Area (25)
Family Friendly (23)
Accessibility (21)
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Traveler Reviews Zuri Express Lippo Cikarang

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Customer reviews
T***r
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
It's great, close to public facilities and restaurants. The hotel's facilities are also top-notch.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to write a positive review about your stay. We are delighted to hear that you enjoyed the hotel's location, its proximity to public amenities and restaurants, and were satisfied with the facilities we provided. Your compliments encourage our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Zuri Express Lippo Cikarang in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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J***O
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, it was my first time staying there and I will most likely go there again.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for choosing Zuri Express Lippo Cikarang as your accommodation and for taking the time to leave us a positive review. We are delighted to know that the friendliness of our staff left a positive impression on you during your first stay. Your plans to return are a source of pride and motivation for our entire team to continue providing the best service. We look forward to welcoming you back to Zuri Express Lippo Cikarang for your next stay. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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B***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The staff are all friendly, the food is decent, even on weekdays there are still plenty of choices.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to write a positive review about your stay. We are delighted to hear that you enjoyed the friendliness of our staff and the variety of food we served, even on weekdays. Your compliments motivate our entire team to strive to maintain the highest quality service and the best possible guest experience. We look forward to welcoming you back to Zuri Express Lippo Cikarang in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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J***n
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Staycation
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9.4
/10
Reviewed 5 week(s) ago
Good staff, nice rooms and good atmosphere around the hotel
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to write a positive review about your stay. We are delighted to hear that you were satisfied with the friendliness of our staff, the quality of our comfortable rooms, and the pleasant atmosphere of the hotel. Your positive review encourages our entire team to strive to provide the best service and create memorable experiences for all our guests. We hope to welcome you back to Zuri Express Lippo Cikarang in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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Kibeng S.
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Staycation
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8.5
/10
Reviewed 5 week(s) ago
Even though this hotel is in Cikarang, access from Jakarta is easy: take a bus and get off in front of Citywalk Lippo Cikarang. It's also only 100 meters from Zuri Express. The rooms are clean, the restrooms are clean and well-equipped, and there's a water heater. The onsen (hot spring) is a must-try if you stay at Zuri Express Lippo Cikarang.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to write such a positive and detailed review of your stay. We are delighted to know that our hotel is conveniently accessible from Jakarta by public transport and its location near Citywalk Lippo Cikarang made your journey even more convenient. We appreciate your appreciation for the cleanliness of the rooms, bathrooms, and onsen, which are among our guests' favorite features. Your positive review encourages our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back to Zuri Express Lippo Cikarang again in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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R***i
icon-Staycation
Staycation
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8.8
/10
Reviewed 6 week(s) ago
Comfortable for resting, strategic location.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for your positive review of your stay. We are delighted to hear that you enjoyed your comfortable stay and our excellent location. Your reviews and compliments motivate our entire team to strive for the best service and comfort for all our guests. We hope to welcome you back to Zuri Express Lippo Cikarang in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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H A K.
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Staycation
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9.7
/10
Reviewed 9 week(s) ago
The staff is friendly and attentive, the onsen water is very hot.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to write a positive review about your stay. We are delighted to hear that you were satisfied with the friendliness and prompt service of our staff, and that you enjoyed the comfortable onsen facilities with warm water. Your compliments motivate our entire team to strive to provide the best service to all guests. We hope to welcome you back to Zuri Express Lippo Cikarang in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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A***I
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Staycation
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9.4
/10
Reviewed 10 week(s) ago
Everything is good... Strategic location, friendly staff and affordable prices.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for your positive review and for choosing Zuri Express Lippo Cikarang as your accommodation. We are delighted that you were satisfied with our convenient location, friendly staff, and reasonable prices. Customer satisfaction and comfort are our top priority, and your compliments motivate our entire team to continue providing the best service. We hope to welcome you back to Zuri Express Lippo Cikarang in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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Leonardo
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8.4
/10
Reviewed 10 week(s) ago
Good. - This hotel has a proper onsen (although it's just hot water), maybe it would be better if there was sulfur powder or bath salt. - Easy access. - Even though it's 'express', the quality is better. - Breakfast menu is decent Bad. - The room's soundproofing is lacking. - It's better to take paid condiments out of the room. Let them be given when you order.
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Accommodation's Reply
23 May 2026
Dear Mr. Leonardo, Warm greetings from Zuri Express Lippo Chikarang Hotel. Thank you for taking the time to provide a detailed review and feedback regarding your stay with us. We are delighted to hear that you enjoyed the onsen facilities, the hotel's location, the exceptional quality for an express hotel, and our breakfast menu. We also appreciate your suggestion regarding the addition of bath salts or sulfur powder to the onsen, which we will consider in the future. We apologize for any inconvenience you experienced regarding the soundproofing of your room and the placement of paid air freshener sprays. Your feedback is important to us and will be used as a basis for further evaluation to improve your comfort and service quality in the future. We greatly appreciate this valuable feedback and hope to welcome you back for your next stay. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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A***A
icon-Staycation
Staycation
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8.4
/10
Reviewed 11 week(s) ago
Only one elevator is operational. It takes forever and often has errors. It's hard to close. The hot spring isn't hot either. Why is Zuri going downhill now?
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced with the elevator and onsen during your stay. We understand that the single elevator and its malfunction certainly affected your comfort. Our technical team is currently investigating and repairing the equipment to ensure all facilities are functioning properly. We also apologize if the onsen temperature did not meet your expectations during your stay. We value your feedback and will use it to improve the quality of our facilities and services in the future. We hope to provide you with a better experience on your next stay. Thank you for your interest and trust in Zuri Express Lippo Cikarang. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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R***a
icon-Business
Business
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10.0
/10
Reviewed 13 week(s) ago
Friendly staff, good food, clean rooms.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to write a positive review about your stay. We are delighted to hear that you were satisfied with the friendliness of our staff, enjoyed the food served, and felt comfortable with the cleanliness of your room. Your positive review encourages our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Zuri Express Lippo Cikarang again in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
So good and strategic place near the mall
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warmest Greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to share your positive review with us. We are delighted to know that you had a good stay experience and enjoyed our strategic location. Your kind feedback is truly appreciated and becomes a great motivation for our team to continue delivering the best service and comfort for all guests. We look forward to welcoming you back again to Zuri Express Lippo Cikarang in the near future. Warm regards, Pancer Sukma Dwipayana Hotel Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
All good and strategies places
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warmest Greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to share your positive review with us. We are delighted to know that you had a good stay experience and enjoyed our strategic location. Your kind feedback is truly appreciated and becomes a great motivation for our team to continue delivering the best service and comfort for all guests. We look forward to welcoming you back again to Zuri Express Lippo Cikarang in the near future. Warm regards, Pancer Sukma Dwipayana Hotel Manager
W***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The food is delicious, the hotel is comfortable.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for your positive review and for choosing our hotel as your accommodation. We are delighted to hear that you enjoyed our food and felt comfortable during your stay. Your reviews and compliments motivate our entire team to strive for the best service and experience for all our guests. We hope to welcome you back to Zuri Express Lippo Cikarang in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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E***i
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
good, comfortable, only one drawback: why aren't all TVs smart?
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to write a review and share your experience with us. We are delighted to hear that you were comfortable during your stay at our hotel. Regarding your feedback on the smart TV, we appreciate your attention and suggestion. Feedback from guests like you is invaluable in our evaluation process for future improvements to our facilities and comfort. We look forward to welcoming you back to Zuri Express Lippo Cikarang for an even better stay. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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Heny R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
My favorite hotel when I go to Cikarang. There's no doubt that staying here is definitely comfortable.
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Accommodation's Reply
23 May 2026
Dear Mr./Ms. Henney R., Sincerely, Zuri Express Lippo Chikarang Hotel. Thank you for choosing Zuri Express Lippo Chikarang as your preferred hotel every time you visit Chikarang, and thank you for your positive review. We are delighted to know that you are comfortable during your stay with us. Your trust and loyalty are something we deeply appreciate and inspire our entire team to continue striving to provide the best service. We look forward to welcoming you back to Zuri Express Lippo Chikarang on your next visit. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Comfortable for resting, clean.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Chikarang Hotel. Thank you for your positive review and for choosing our hotel as your accommodation. We are delighted to hear that you felt comfortable and were impressed with the cleanliness of your room and the hotel grounds. Your compliments motivate our entire team to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back to Zuri Express Lippo Chikarang Hotel again in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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R***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
Comfortable for resting, clean
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2 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Chikarang Hotel. Thank you for your positive review and for choosing our hotel as your accommodation. We are delighted to hear that you felt comfortable and were impressed with the cleanliness of your room and the hotel grounds. Your compliments encourage our entire team to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back to Zuri Express Lippo Chikarang Hotel again in the future. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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Y***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
overall satisfying and comfortable
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Zuri Express Lippo Cikarang. Thank you for taking the time to write a positive review about your stay. We are delighted to hear that you were satisfied and comfortable overall during your stay at Zuri Express Lippo Cikarang. Guest satisfaction and comfort are our top priority, and your feedback encourages our entire team to continue striving to provide the best service. We hope to welcome you back again on your next stay. Sincerely, Panser Sukhma Dwipayana, Hotel Manager
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Surprisingly nice. Location near McD and Starbucks, not near to convenience store but that’s fine. There’s onsen you could try, a must try (male only). The room is spacious and comfortable. I’d like to go back again.
1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warmest Greetings from Zuri Express Lippo Cikarang. Thank you very much for sharing your wonderful review and for choosing to stay with us. We are delighted to know that you had a surprisingly pleasant experience during your stay. We are pleased that you enjoyed our spacious and comfortable room, as well as the onsen facility. Your recommendation truly means a lot to us. We are also glad that our location near McDonald’s and Starbucks added convenience to your visit. Your kind words are highly appreciated and will certainly motivate our team to continue providing the best service and facilities for all guests. We sincerely look forward to welcoming you back again to Zuri Express Lippo Cikarang in the near future. Warm regards, Pancer Sukma Dwipayana Hotel Manager
Number of reviews per page
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