HARRIS Hotel & Conventions Malang

Explore HARRIS Hotel & Conventions Malang
8.7
Very Good
From 7,307 reviews
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Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

8.7

Service and Facilites

8.8

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Staff Friendliness (164)
Family Friendly (160)
Hotel Area (148)
Bedroom (146)
Ambiance (142)
Surroundings (135)
Room Space (131)
Bathroom (131)
Taste (110)
Wifi (99)
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Traveler Reviews HARRIS Hotel & Conventions Malang

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Customer reviews
A***a
icon-Leisure
Leisure
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7.8
/10
Reviewed 1 week(s) ago
We rented two standard rooms facing the pool. The room size is actually standard but feels cramped because the interior design somehow blocks the path. The furniture is typical of an old hotel, cracked here and there, but it's quite clean on the surface except for important details such as the sofa and headboard which are made of white synthetic leather so any accumulated dirt is really visible. They really need to clean it. They didn't seem to put cleaning effort into the details (furniture corners, the floor under the bed, windows were very dirty). Thankfully the staff were helpful and quick to respond, even at midnight. Breakfast was so-so, quite varied but the quality of the bread really needs improvement. Another downside, there was always noisy noise to the right and left of the room throughout my stay, even in the middle of the night, the sound of someone cleaning while moving furniture which was very disturbing to rest, especially at night.
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
To all Harris Hotel fans, thank you from Harris Hotel & Conventions Malang. Thank you for taking the time to share your experience and rate us, which greatly encourages our team. We apologize for any inconvenience you experienced during your stay at Harris Hotel Malang, and we will immediately work to improve the cleanliness standards mentioned in your review. We hope that every comment you shared during your stay demonstrates your support and concern for Harris Hotel Malang. We appreciate all feedback so that we can do our best for your next stay. We hope to remain your first choice for you and your family. We always look forward to your visit. Sincerely, Harris Hotel & Conventions Malang, General Manager.
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Verified Traveler
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Leisure
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9.1
/10
Reviewed 3 week(s) ago
Friendly staff, nice environment
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Accommodation's Reply
15 Apr 2026
Dear Harris fan, Cheers from HARRIS Hotel & Conventions Malang. Thank you for your recommendation of Harris Hotel Malang, and we hope to continue to ensure your satisfaction and comfort during your future stays at Harris Hotel Malang. We hope that Harris Hotel Malang will continue to be your choice and that of your family in the future. We look forward to serving you on your next visit HARRISly Yours, Arman Widianto General Manager
Bambang S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Clean, comfortable, and friendly. The food is delicious and the hotel environment is fresh, like being in the mountains even though it's in the city.
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Accommodation's Reply
15 Apr 2026
Dear Harris fans, Mr. Bambang S. from Harris Hotel & Conventions Malang, thank you for taking the time to share your positive experience and review. Your feedback is a great encouragement to our team. We hope we will continue to be your and your family's first choice. We look forward to your next visit. With love from Harris, Arman Widianto, General Manager.
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D***r
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Staycation
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8.5
/10
Reviewed 3 week(s) ago
Friendly staff... Kids friendly... Highly recommended
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Accommodation's Reply
15 Apr 2026
Dear Harris Hotel & Conventions Malang fans, From Harris Hotel & Conventions Malang: Thank you for recommending Harris Hotel Malang, and we sincerely hope to maintain your satisfaction and comfort during your future stays at Harris Hotel Malang. We hope that Harris Hotel Malang will be your and your family's choice again in the future. We always look forward to serving you again. Sincerely, Harris, Arman Widianto, General Manager
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Andre J.
icon-Leisure
Leisure
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9.4
/10
Reviewed 3 week(s) ago
Hidden gems in Malang, one of the marvelous places to stay, calm, quiet, and a little bit far away from the city madness. The room was so neat and clean, staff are kind and helpful. I will recommend this one as a must-visit and stay place in Malang. Worth trying.. See you soon
1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Harris fan Mr. Andre J Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience by providing a 5-star rating which can make our team even more motivated by your review during your stay at our hotel. Hopefully we remain the top choice for you and your family, and you can enjoy our facilities such as cycling, and others. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
Nadia S. M.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Nice and good hotel for vacation
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Accommodation's Reply
15 Apr 2026
Dear Harris fan Mrs Nadia S.M Cheers from HARRIS Hotel & Conventions Malang. Thank you for appreciating us by giving a 5-star rating which further motivates our team with your review of your stay at our hotel. We are very happy to serve you and fulfill your expectations by providing facilities and hospitality. May we remain the first choice for you and your family, and may you enjoy our facilities in the future.We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
N***m
icon-Staycation
Staycation
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9.4
/10
Reviewed 3 week(s) ago
The hotel's atmosphere and surrounding area are peaceful and shady. It's a great place to relax and unwind. It's perfect for families.
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Accommodation's Reply
15 Apr 2026
To all Harris Hotel fans, thank you from Harris Hotel & Conventions Malang for taking the time to share your experience and giving us a 5-star rating. This encourages our team to review your stay again. We hope we remain your first choice for you and your family. We always look forward to your next visit. With love from Harris, Arman Widianto, General Manager.
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W***n
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Leisure
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9.1
/10
Reviewed 4 week(s) ago
Cleanliness: ✅ The walls in the hallways and rooms could be repainted to make them look cleaner.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
To all our valued Harris Hotel fans, from Harris Hotel & Conventions Malang: Thank you for taking the time to give us a 5-star rating. This is a vital encouragement for the entire Harris Hotel Malang team to continue providing you with the best service. We appreciate your feedback and will implement improvements in the areas you have suggested, as your satisfaction is our top priority. We hope to remain your best choice for you and your family during your visit to Malang. The entire Harris Hotel Malang team looks forward to serving you again in the future. Sincerely, Harris Arman Widianto, General Manager
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H***a
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
Friendly & clean, villa can't park car
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Accommodation's Reply
15 Apr 2026
To all Harris fans, thank you to Harris Hotel & Conventions Malang for taking the time to share your experience and review during your stay at Villa Harris Malang. We assure you that our no-car policy is in place for your convenience during your stay at Harris Malang. We hope we continue to be your preferred choice for your family's stay in Malang. We look forward to serving you again in the future. Harrisly Arman Widianto, General Manager
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W***n
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Leisure
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9.1
/10
Reviewed 4 week(s) ago
Everything was very good: *Location *Cleanliness *Facilities A small suggestion: The walls in the hallways could be repainted, as they're a bit dirty. Thank you. Best of luck to HARRIS MALANG.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
To all our valued customers of Harris Hotel, from Harris Hotel & Conventions Malang: Thank you for taking the time to give us a 5-star rating. This is a vital encouragement for the entire Harris Hotel Malang team to continue providing you with the best service. We sincerely appreciate your feedback and will immediately address and improve the areas you have suggested. Your satisfaction is our top priority. We hope to remain your best choice for accommodation and your family in Malang. The entire Harris Hotel Malang team looks forward to serving you again in the future. Sincerely, Arman Widianto, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Perfect for a resort family hotel for us, nice pool, clean room, good taste and variety breakfast menu and last but not least a lot of space for parking lot, near TOLL (freeway access) area, but quiet neighborhood.
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Harris fan, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to give us a 5-star rating which can make the team more motivated also recommendation of Harris Hotel Malang, and we hope to continue to ensure your satisfaction and comfort during your future stays at Harris Hotel Malang. Your experience and evaluation can make our team more motivated for your review during your stay at our hotel. We apologize for any inconvenience, and we look forward to welcoming you back without any inconvenience. May we remain the first choice for you and your family. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
s***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Awesome, Harris is always fun
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Accommodation's Reply
27 Mar 2026
To all Harris Hotel fans, from Harris Hotel & Conventions Malang: Thank you for your time and 5-star rating, which is a great encouragement to us. We hope to welcome you back to Harris Hotel Malang again. Sincerely, Arman Widianto, General Manager
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H***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
It's perfect for families, with friendly, welcoming staff who are very helpful. The favorite spot is definitely the swimming pool, which varies in size and features slides for all ages.
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Accommodation's Reply
27 Mar 2026
To all Harris Hotel fans, thank you from Harris Hotel & Conventions Malang. Thank you for recommending Harris Hotel Malang, and we hope that your satisfaction and comfort during your stay at Harris Hotel Malang will leave a positive impression and encourage you to return. We hope Harris Hotel Malang will be your and your family's next choice. We look forward to serving you again. With love, Harris Hotel, Arman Widianto, General Manager.
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V***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Fast check-in process, beautiful, comfortable and clean environment, complete facilities, spacious rooms and suitable for family vacations, friendly and very helpful staff.
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Accommodation's Reply
27 Mar 2026
To all Harris Hotel fans, thank you from Harris Hotel & Conventions Malang. Thank you for taking the time to share your stay experience. We are sure that our entire team has been inspired by your review of your stay at Harris Hotel Malang. We hope that we will continue to be your first choice for you and your family. We always look forward to your next visit. Sincerely, Harris Hotel, Arman Vidianto, General Manager
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L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
The staff at the front desk is rude. When we came for check-in, two staff at the front desk were looking down at the computer and not welcoming the guest. The service is so bad.
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Accommodation's Reply
27 Mar 2026
Dear Harris fan, Warmest Greetings from Harris Hotel Malang... On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Your satisfaction is of utmost importance to us. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted. Once again, thank you for choosing Harris Hotel Malang. We look forward to the opportunity of welcoming you back for another exceptional stays. HARRISly Yours Arman Widianto General Manager
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Friendly staff. Lots of food and drink menu choices.
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Accommodation's Reply
09 Mar 2026
To all Harris fans, from Harris Hotel & Conventions Malang: Thank you for taking the time to give us a 5-star rating. This inspires our team even more. We hope we remain your first choice for you and your family. We look forward to welcoming you again. Sincerely, Harris, Arman Vidianto, General Manager
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I***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
We stayed in the villa, and we loved it! And also the staff and amenities.
2 people find it helpful
Accommodation's Reply
09 Mar 2026
Dear Harris fan, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to give us a 5-star rating which can make the team more motivated. May we remain the first choice for you and your family. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
Putri A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good, very satisfying. The food is all delicious.
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Accommodation's Reply
09 Mar 2026
To Harris Hotel fans, Ms. Putri A., and from Harris Hotel & Conventions Malang, we would like to express our gratitude for your appreciation and 5-star rating. This motivates us to continue providing the best possible service. We hope to welcome you again at Harris Hotel Malang. We also hope that Harris Hotel Malang will remain your first choice. Sincerely, Harris Hotel, Arman Widianto, General Manager.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Stayed at HARRIS Hotel & Conventions Malang and fr fr, it’s giving cozy paradise vibes. Room be cleaning, spacious, and sleeping like a cloud. Pool be chilling and perfecting for pics, hotel garden be vibing greeny-healthy. Staff be helping, smiling, making the stay extra smooth. The food be tasting delish, breakfast is hitting all the right notes. Overall, staying here is mood-lifting, soul-healing, 100% recommending if you trying to relax or just mood-boosting.
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Accommodation's Reply
09 Mar 2026
Dear Harris fan, Cheers from HARRIS Hotel & Conventions Malang. Thank you for appreciating us by giving a 5-star rating which further motivates our team with your review of your stay at our hotel. We are very happy to serve you and fulfill your expectations by providing facilities and hospitality. May we remain the first choice for you and your family, and may you enjoy our facilities in the future.We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The comfort during our staycation at Harris made our family feel like this was a vacation spot with a truly natural vibe.
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Accommodation's Reply
03 Mar 2026
Dear Harris fans, From Harris Hotel & Conventions Malang: Thank you for your 5-star rating, which is a great motivation for us. We hope we remain your first choice when you visit Malang. We look forward to welcoming you again at Harris Hotel Malang. Sincerely, Harris, Arman Widianto, General Manager
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Number of reviews per page
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