Horison Ultima Semarang

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Overall Ratings & Reviews Horison Ultima Semarang

Traveloka (14,714)
Other sources (55)
8.0
Very Good
From 14,714 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.9

Location

8.3

Service and Facilites

7.9

People often mention about Horison Ultima Semarang
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Bedroom (98)
Ambiance (94)
Distance to City Center (88)
Bathroom (79)
Staff Friendliness (76)
Accessibility (75)
Hotel Area (71)
Surroundings (69)
Room Space (63)
Family Friendly (58)
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Traveler Reviews Horison Ultima Semarang

Number of reviews per page
20
40
Customer reviews
Titon S. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Everything is good, the swimming pool is in an attractive position, but unfortunately the swimming pool water is cloudy or not very clean.
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s***n
icon-Transit
Transit
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7.3
/10
Reviewed 5 day(s) ago
Not as pictured, old building. The bedroom door opened by itself even though it was locked. The parking lot was confusing, with minimal directions. I got lost in the apartment. Check-in was delayed 30 minutes, and I wasn't allowed in until 2:30 PM. I got a smoking room. The staff was friendly. The breakfast menu was varied and delicious.
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very fun... not boring.
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Hendry 5.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
very good, friendly staff,
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N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Okay, honestly, it's my first time coming here and it feels really good.
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1 people find it helpful
warningsih
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
recommended banget 😍😍😍😍😍😍😍😍
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Inossa R.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
The restaurant food, ugh, not so good 🙄. It's 4 stars on the app but the room and food are 1 star, lol. Wanting to boil water, the kettle is rusty. The room is not very clean, and the bidet is broken. The food is messy, tasteless, and I don't know, it's hard to say 🤧.
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1 people find it helpful
Rila M. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I can't count the times I've been to Semarang, I've definitely been here.
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a***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Great place to stay during your vacation in Semarang.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, it's close to the city center, and there are plenty of food stalls around the hotel. The view of the city is awesome!
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2 people find it helpful
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Satisfied, happy, good, comfortable, and amazing.
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w***9
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Those who are looking for a truly downtown location should not stay at this hotel because it takes a 15-minute drive. This is an old hotel, so the facilities like the AC are not cold, the refrigerator is also not cold, the room smells rancid, not fresh. The TV is also an old model, not a smart TV, the furniture also looks old so it looks worn out. The bathroom equipment is also old so it is worn out, the sink faucet is so loud that the water reflection wets your clothes. I was on the 12th floor but the sound of vehicles from the highway was still noisy. The staff was friendly. But when I wanted to park the car, the parking lot was full, there were no officers staying so we were confused, going around looking for parking until we returned to the front of the lobby. Wifi also doesn't work for internet access. So if you want to stay here, don't have high expectations, because I'm used to looking for comfortable hotels, this is my first time to SMG looking for a 4-5 star hotel, I found this hotel recommendation, and yeah, it's just me :) sorry for the detailed review, because with the same nominal I usually get better rooms.
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+2
1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear w*9, Thank you for your review. We apologize for any inconvenience you experienced during your stay with us. Your feedback is very important to us and we will take it seriously for future improvements. We hope you will give us the opportunity to serve you again and provide you with a better experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel
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F***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The rooftop area is great because it's located right on top of a tall building, offering clear views of Semarang.
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. F*Y, Thank you for your positive review. We are delighted to hear that your stay with us was enjoyable. Your compliments encourage our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Horison Ultima Semarang in the future. Sincerely, The Management Team, Horison Ultima Semarang
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.5
/10
Reviewed 5 week(s) ago
The food lacks variety in taste, it's not fresh anymore, everything is not fresh.
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms./Mrs. S*a, Thank you for your review. We apologize for any inconvenience you experienced during your stay with us. Your feedback is very important to us and we will take it seriously for future improvements. We hope you will give us the opportunity to serve you again and provide you with a better experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
When I arrived at the front desk, there were two receptionists. At first, one seemed to be serving another guest who was already finished, then made eye contact with me, as if inviting me to be served next. When I was about to go forward, it turned out the previous guest hadn't finished their transaction. So I waited again. There weren't enough chairs in the lobby, so I had to wait standing. Then I was served by the other receptionist. When I booked on the app, it had said to request a connecting room. But it turned out there weren't any available. There was a smoking room. I had no choice but to take it because I was on vacation with my family, but I had to ask for disinfectant and air freshener to reduce the smell of cigarettes. When I entered the room, the AC wasn't cooling. I complained to the receptionist and was told to wait 30 minutes. Luckily, the person in the first room doesn't like the cold so even though the AC was set to 18 degrees, the temperature was like 24 degrees. We stayed for two nights. On the second day, we asked for a makeover in the room, but they didn't provide a bath mat. We asked the front desk for a change, but it wasn't given until we checked out. No problem. Then at breakfast, there was a small cockroach on a pile of plates and an ant in the soy sauce bowl at the porridge stand. Luckily, the chef was there, so I immediately asked him for a replacement. The food tasted average, nothing special. Overall, I stayed here so-so because it's right next door to the Java Mall, so you can take your kids there to avoid tantrums, just walk.
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. M*a, Thank you for your review. We apologize for any inconvenience you experienced during your stay with us. Your feedback is very important to us, and we will take it seriously for future improvements. We hope you will give us the opportunity to serve you again and provide you with a better experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel
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A***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
If I go to Semarang, I want to stay here again.
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Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. A*I, Thank you for your wonderful review. We are delighted to hear that your stay with us was enjoyable. Your compliments encourage our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Horison Ultima Semarang in the future. Sincerely, The Management Team, Horison Ultima Semarang
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y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Friendly hotel staff, clean rooms, good service
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Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. Y*n, Thank you for your positive review. We are delighted to hear that your stay with us was enjoyable. Your compliments encourage our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Horison Ultima Semarang again in the future. Sincerely, The Management Team, Horison Ultima Semarang
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galih y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A fun and very impressive swimming pool
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Mr. Galih Y., Thank you for your positive review. We are delighted to hear that your stay with us was a good experience. Your compliments motivate our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Horizon Ultima Semarang in the future. Sincerely, The Management Team, Horizon Ultima Semarang
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L***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Great, delicious, very comfortable, recommended
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. L*f, Thank you for your wonderful review. We are delighted to hear that your stay with us was enjoyable. Your compliments encourage our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Horison Ultima Semarang in the future. Sincerely, The Management Team, Horison Ultima Semarang
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I***u
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Friendly staff, great discounted prices from the app
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms./Mrs. I*u, Thank you for your kind review. We are delighted to hear that your stay with us was enjoyable. Your compliments encourage our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Horison Ultima Semarang again in the future. Sincerely, The Management Team, Horison Ultima Semarang
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Number of reviews per page
20
40