Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize that the condition of your room and bathroom did not meet your expectations. We are especially sorry to hear about the hot water issue and the debris you encountered, and we regret the inconvenience this caused during your stay. Please be assured that your comments have been shared with our Engineering and Housekeeping teams for immediate investigation and corrective action to prevent a recurrence. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warm regards

Dear Valued Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your stay did not meet your expectations. We apologize for the inconvenience you experienced regarding the limited dining options, the service provided, and the cleanliness of the hotel. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement, as we are committed to providing a better experience for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warm regards

Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the services and rooms at Colmar Tropical Hotel. We hope you will choose to stay with us again in the future. Thank you again.

Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. Regards

Dear Fathilah, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Regards

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the room condition, cleanliness, and unpleasant smell. Your comments regarding the bathroom, sofa, and overall freshness have been shared with our housekeeping and maintenance teams for immediate attention. We truly appreciate your input, as it helps us improve our standards and provide a more comfortable stay for our guests. Regards

Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards

Dear Guest, Thank you for your feedback. We’re glad to hear that our staff made you feel welcome. We regret the issues with the room condition, air‑conditioning leak, and blocked toilet. Your comments have been shared with our engineering and housekeeping teams for immediate attention. We truly appreciate your input and hope to welcome you again with a more comfortable stay. Warm regards

Dear Simon M, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards

Hello Marine, Thank you for staying with us and sharing your valuable feedback. Tropical Colmar Hotel sincerely apologizes for any inconvenience you may have experienced. Your comments and suggestions will help us improve in the future. Thank you.

Dear Valued Guest, Thank you for your feedback. We appreciate your comment regarding the room items and acknowledge the need for upgrading. Please be assured that improvements are being planned to enhance guest comfort. We hope to welcome you again with a better experience. Regards

Dear Ct Zulaika, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards

Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards

Dear Ieda, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Kind regards

Dear Valued Guest, Thank you for your feedback. We're very sorry for the delay during check-in and the issue with the air conditioning. On behalf of Colmar Tropicale, we sincerely apologize for the inconvenience caused. Your comments are noted and have been shared with our team to improve future guest experiences. We appreciate your patience and hope to serve you better next time. Warm regards

Dear Valued Guest, Thank you for your honest feedback. We are glad you enjoyed the breakfast and the comfort of the room, but we are very sorry for the cleanliness and maintenance issues you experienced. This should not have happened and we will immediately look into it and fix it. The safety and comfort of our guests is always our top priority. Thank you for helping us to continue to improve our service. Thank you

Dear valued customer, Thank you for choosing our hotel, and also taking the time to provide feedback! Thank you

Dear Valued Guest, Thank you for your kind words about the location, atmosphere, and breakfast — we're so glad you enjoyed the overall experience and our team's hospitality. We’re sorry to hear about the room issues you encountered. Your feedback is very helpful, and we've shared it with our team to ensure everything is looked into and improved. We truly appreciate your understanding and hope to welcome you back for an even better stay next time. Regards