Hello Marine, Thank you for staying with us and sharing your valuable feedback. Tropical Colmar Hotel sincerely apologizes for any inconvenience you may have experienced. Your comments and suggestions will help us improve in the future. Thank you.

Dear Valued Guest, Thank you for your feedback. We appreciate your comment regarding the room items and acknowledge the need for upgrading. Please be assured that improvements are being planned to enhance guest comfort. We hope to welcome you again with a better experience. Regards

Dear Ct Zulaika, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards

Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards

Dear Ieda, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Kind regards

Dear Valued Guest, Thank you for your feedback. We're very sorry for the delay during check-in and the issue with the air conditioning. On behalf of Colmar Tropicale, we sincerely apologize for the inconvenience caused. Your comments are noted and have been shared with our team to improve future guest experiences. We appreciate your patience and hope to serve you better next time. Warm regards

Dear Valued Guest, Thank you for your honest feedback. We are glad you enjoyed the breakfast and the comfort of the room, but we are very sorry for the cleanliness and maintenance issues you experienced. This should not have happened and we will immediately look into it and fix it. The safety and comfort of our guests is always our top priority. Thank you for helping us to continue to improve our service. Thank you

Dear valued customer, Thank you for choosing our hotel, and also taking the time to provide feedback! Thank you

Dear Valued Guest, Thank you for your kind words about the location, atmosphere, and breakfast — we're so glad you enjoyed the overall experience and our team's hospitality. We’re sorry to hear about the room issues you encountered. Your feedback is very helpful, and we've shared it with our team to ensure everything is looked into and improved. We truly appreciate your understanding and hope to welcome you back for an even better stay next time. Regards