Dear M***a, Warm greetings from Atria Hotel Magelang. Thank you very much for your wonderful 9.1 rating and kind review following your stay on July 13–14, 2026. We are delighted to know that our hotel was a great choice for your trip. Even though it was a short stay this time, we hope you had a pleasant and relaxing experience with us. We look forward to welcoming you back for a longer and even more enjoyable stay on your next visit to Magelang! Warm regards, Evriansyah General Manager

Dear Mr./Ms. Pi, This is a brief message from Atria Magelang Hotel. Thank you so much for taking the time to write such a high rating of 9.7/10. We are delighted to read your positive comments regarding the cleanliness, comfort of the hotel, the friendliness of the staff, and the excellent location. Your satisfaction is our top priority, and this review is an encouragement to our entire team to continue maintaining the highest quality of service. We hope that Atria Magelang Hotel will always be your first choice when visiting this city. We look forward to welcoming you back again in the future! Sincerely, Frianzah, General Manager

Dear Mr./Ms. Ab,* This is a brief message from Atria Magelang Hotel. Thank you for choosing our hotel for your stay and for taking the time to share your negative experience. We deeply apologize for the unpleasant incident you experienced while having breakfast last Sunday in room 606. We are extremely saddened to learn of the hygiene issue involving the discovery of a fly in the sausage dish. Food hygiene and cleanliness (food safety and sanitation) are our top priority, and what you experienced clearly does not reflect the quality standards we uphold at Atria Magelang Hotel. We have immediately forwarded this report, along with decisive action, to our Head Chef and Food and Beverage team for a thorough investigation, stricter kitchen quality control, and to ensure that such an incident does not occur again in the future. Thank you for this valuable warning and feedback for improving our quality. We sincerely hope you will give us the opportunity to welcome you again in the future with improved service and cleaner, higher-quality food. Sincerely, Evriansyah, General Manager

Dear Ms. Indrata P., Sincerely yours, Atria Magelang Hotel. Thank you so much for choosing our hotel for your business trip and for taking the time to rate us highly at 9.6/10. We greatly appreciate your feedback regarding the delayed replenishment of cutlery in the dining room when supplies ran out. We apologize for any inconvenience this may have caused during your breakfast or meal. We have forwarded this matter to our Food and Beverage team to improve responsiveness and cutlery replenishment, especially during peak hours. Thank you for helping us continuously improve the quality of our service. We look forward to welcoming you back on your next business trip with an even smoother and more comfortable dining experience. Sincerely, Frianzah, General Manager

Dear Ms. Myrna M., The Atrea Hotel Magelang team would like to express our deepest respect and gratitude for your perfect 10.0 rating and positive review following your recent stay at our hotel. Your visit means a great deal to us. We are delighted to hear that you enjoyed our hotel's excellent location in the heart of the city and felt comfortable in our spacious and clean rooms. We are also pleased to hear that you can easily find a variety of delicious restaurants in the surrounding area. We are honored to have provided you with a memorable stay. We all hope to welcome you back again on your next vacation or visit to Magelang. Sincerely, Frianzah, General Manager

Dear Mr./Ms. Ra*, On behalf of the entire Atrea Hotel Magelang team, we would like to express our deepest gratitude for your perfect 10.0 rating and excellent review following your recent business trip to our hotel. We are delighted to know that you were able to relax comfortably and enjoy a clean stay during your business trip. Your compliments on our friendly and "efficient" staff are a source of great pride and encouragement for all of our frontline team members. Making business trips smooth and comfortable is one of our core commitments. We are honored to have supported your business operations in a smooth manner. We all look forward to welcoming you back to Atrea Hotel Magelang for your next business or leisure trip! We wish you continued success in the future. Sincerely, Frianzah, General Manager

Dear Mr./Ms. He*, Greetings from the entire Atrea Hotel Magelang team. Thank you very much for taking the time to give us a high rating (8.2) and sharing your wonderful holiday experience at our hotel. We are delighted to hear that you were very comfortable during your stay, thanks to the friendliness of our staff, the cleanliness of the rooms, and the convenient location to our hotel. We are glad to know that our large double bed provided you with extra comfort during your stay. It was a great honor for us to be a part of your memorable holiday. We all hope to welcome you back again on your next holiday or visit to Atrea Hotel Magelang! Wishing you good health and happiness always. Sincerely, Frianzah, General Manager

Dear Mr./Ms./Mrs./Ms ...

Dear Ms. Indrata P., Sincerely yours, Atria Magelang Hotel. Thank you so much for choosing our hotel for your business trip and for taking the time to rate us highly at 9.6/10. We greatly appreciate your feedback regarding the delayed replenishment of cutlery in the dining room when supplies ran out. We apologize for any inconvenience this may have caused during your breakfast or meal. We have forwarded this matter to our Food and Beverage team to improve responsiveness and cutlery replenishment, especially during peak hours. Thank you for helping us continuously improve the quality of our service. We look forward to welcoming you back on your next business trip with an even smoother and more comfortable dining experience. Sincerely, Frianzah, General Manager

Dear Guest Ha*, Warmest greetings from the entire team at Atria Hotel Magelang. Thank you so much for your excellent 9.7 rating and for taking a moment to share your recent leisure stay experience with us. Your kind words truly brightened our day! We are absolutely thrilled to hear that you had a great stay and found our staff friendly and helpful. It is also wonderful to know that you appreciated our strategic city-center location, especially its close proximity to the beautiful Mount Tidar Botanical Garden conservation area. It was an absolute pleasure hosting Bapak/Ibu. We genuinely look forward to welcoming you back for another heartwarming and memorable stay on your next visit to Magelang! Wishing you health and endless success in all your endeavors. Warmest regards, Evriansyah General Manager