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Traveler Reviews The Bene Hotel Kuta
Number of reviews per page
20
20
40
40
Customer reviews
g***a
Leisure
9.1
/10
Reviewed 5 week(s) ago
Stayed here for 2 nights, the location is strategic and the room is okay. Thank you
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L***i
8.5
/10
Reviewed 11 week(s) ago
Good hotel, good ambiance, feel so comfortable
1 people find it helpful
M***H
8.7
/10
Reviewed 14 week(s) ago
The hotel is close to Kuta Beach and is quiet.
Unfortunately, we got a corner room, which was blocked by a balcony wall and canopy, even though we requested a room with a middle balcony for a clear view of the pool.
The breakfast menu needs to be improved.
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Accommodation's Reply
10 Oct 2025
Dear Valued Guest,
Warmest greetings from The Bene Hotel Kuta,
Thank you for sharing a lovely review of your recent stay. We are delighted to learn that you had an enjoyable stay with your highlights for our hospitality.
Rest assured; your feedback will be taken as an encouragement to improve our standard of service in the future.
We look forward to welcoming you back to The Bene Hotel Kuta in the near future.
Best regards,
The Bene Hotel Kuta
S***g
Staycation
9.4
/10
Reviewed 16 week(s) ago
The entrance is down a small alleyway that can accommodate one car. It's about a 12-minute walk to the beachwalk. Comfortable rooms with pool views and good soundproofing. There's also live music on Saturday afternoons. Value for money. The bath water is salty and a bit slippery on the skin.
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Accommodation's Reply
10 Oct 2025
Dear Valued Guest.,
Warmest greetings from The Bene Hotel Kuta,
Thank you for sharing a lovely review of your recent stay. We are delighted to learn that you had an enjoyable stay with your highlights for our hospitality.
Rest assured; your feedback will be taken as an encouragement to improve our standard of service in the future.
We look forward to welcoming you back to The Bene Hotel Kuta in the near future.
Best regards,
The Bene Hotel Kuta
E***n
Leisure
9.7
/10
Reviewed 20 week(s) ago
It's fun, Kuta beach is a bit through the alleys first. It's not a small alley, just take it. For the bathroom, be careful with the soap and shampoo dispenser, it's slippery...it's easy to fall and break, so pay for it. It's better to put it on the floor, haha
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2 people find it helpful
Accommodation's Reply
26 Aug 2025
Thank you very much for this positive review, sir/madam. We are delighted to know that your stay lived up to your expectations. It was an honor to have you at our hotel, and we look forward to welcoming you back soon.
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KO
Killa O.
Leisure
10.0
/10
Reviewed 22 week(s) ago
Always comfortable staying at Hotel Bene 😍
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you were satisfied with your stay at our hotel. We hope this visit was a pleasant one, and we look forward to welcoming you back in the future.
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KO
Killa O.
Leisure
10.0
/10
Reviewed 22 week(s) ago
I've stayed at the Bene Hotel three times, and the service and facilities are always excellent. 🩵 The location is also very close to the beach and restaurants. Keep up the good hospitality, Bene. See you next year.
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Accommodation's Reply
26 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you were satisfied with your stay at our hotel. We hope this visit was a pleasant one, and we look forward to welcoming you back in the future.
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N***a
8.4
/10
Reviewed 23 week(s) ago
It's located in an alley so it's a bit complicated.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you were satisfied with your stay at our hotel. We hope this visit was a pleasant one, and we look forward to welcoming you back in the future.
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EA
Emma A. R.
Leisure
9.4
/10
Reviewed 27 week(s) ago
I really like this hotel because it is near Kuta beach, complete amenities, with a balcony, and a nice pool. But it is hard to reach by car due to the one-way narrow street and the water drain plug in the shower area.
3 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Valued Guest,
Warmest Greeting from The Bene Hotel Kuta
Your lovely feedback made our day! We are very happy to know that you felt comfortable and well taken care of during your stay. Thank you for choosing us, and we hope to see you again soon.
Best regards,
The Bene Hotel Kuta
AD
Arif D. P.
Leisure
10.0
/10
Reviewed 30 week(s) ago
It was very interesting to spend the night here, this is my 5th stay experience.
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2 people find it helpful
Accommodation's Reply
26 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you were satisfied with your stay at our hotel. We hope this visit was a pleasant one, and we look forward to welcoming you back in the future.
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A***a
Business
10.0
/10
Reviewed 32 week(s) ago
The hotel is comfortable, quiet, if I go to Bali I will definitely stay there again
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Accommodation's Reply
26 Aug 2025
Thank you very much for your positive review. We are delighted to hear that you were satisfied with your stay at our hotel. We hope this visit was a pleasant one, and we look forward to welcoming you back in the future.
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F***i
Leisure
10.0
/10
Reviewed 38 week(s) ago
The staff is friendly, very helpful, the room is very clean, not noisy
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2 people find it helpful
Accommodation's Reply
26 Aug 2025
Thank you very much for your positive review. We are delighted to learn that you were satisfied with your stay at our hotel. We hope this visit was a pleasant one, and we look forward to welcoming you back in the future.
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S***i
Leisure
9.7
/10
Reviewed 38 week(s) ago
The hotel staff is friendly and patient, they were there at the time of check in. The room is comfortable, the bathroom is clean, there is live music but it is not noisy from the room, the AC is cold. I want to come back again when I go to Bali.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Thank you very much for your positive review. We are delighted to learn that you were satisfied with your stay at our hotel. We hope this visit was a pleasant one, and we look forward to welcoming you back in the future.
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C***a
Leisure
9.1
/10
Reviewed 39 week(s) ago
Very amazing experience! Will stay at the Bene again next time.
3 people find it helpful
Accommodation's Reply
26 Aug 2025
We’re so glad to hear that you had a pleasant stay with us. Thank you for taking the time to share your experience. It was our pleasure to host you, and we can’t wait to welcome you again on your next visit.
Best regards,
The Bene Hotel Kuta
Feybert H. B.
8.5
/10
Reviewed 40 week(s) ago
everything was nice staying at this hotel, but only the road access to the hotel is narrow for cars.. The room is ok, the swimming pool is also ok, the staff is friendly, the breakfast is quite good..
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Thank you very much for your positive review. We are delighted to learn that you were satisfied with your stay at our hotel. We hope this visit was a pleasant one, and we look forward to welcoming you back in the future.
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DS
Dwi S.
Leisure
8.4
/10
Reviewed 44 week(s) ago
Please improve the performance of the reception staff when checking in.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
We're sorry to hear that your stay wasn't entirely satisfactory. We apologize for any inconvenience and have passed your feedback on to the relevant team. We greatly appreciate this review as it helps us improve, and sincerely hope you'll return so we can provide an even better experience.
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AY
Agus Y.
Leisure
8.6
/10
Reviewed 47 week(s) ago
Neg: Wifi can't connect, AC is very noisy, even though it's set to Fan Low. Food is a bit bland, bath water is salty. Pos: Near Kuta beach, nice swimming pool.
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1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Agus Y, Warm Greetings from The Bene Hotel Kuta. Thank you for trusting us for your accommodation during your stay in Bali and for taking the time to give the best rating for The Bene Hotel Kuta. We are very happy to hear your memorable experience enjoying the service from our staff and the facilities we provide. With this rating, we will also continue to maintain and improve the quality of our services so that it will be better in the future. We hope that you will return to The Bene Hotel Kuta and make us your main choice as your accommodation during your stay in Bali. Best Regards. The Bene Hotel Kuta.
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Novita S.
9.4
/10
Reviewed 47 week(s) ago
The hotel is nice, clean and tidy, I really like it
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1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Novita S, Warm Greetings from The Bene Hotel Kuta. Thank you for trusting us for your accommodation during your stay in Bali and for taking the time to give the best rating for The Bene Hotel Kuta. We are very happy to hear your memorable experience enjoying the service from our staff and the facilities we provide. With this rating, we will also continue to maintain and improve the quality of our services so that it will be better in the future. We hope that you will return to The Bene Hotel Kuta and make us your main choice as your accommodation during your stay in Bali. Best Regards. The Bene Hotel Kuta.
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MD
Magdalena D. A.
9.4
/10
Reviewed 48 week(s) ago
very very comfortable, next time I will stay here again, it's clean, the staff is friendly, the place is super comfortable, it's 1000 stars, only the access road is very narrow but it's okay, thank you
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1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Magdalena D. A, Warm Greetings from The Bene Hotel Kuta. Thank you for trusting us for your accommodation during your stay in Bali and for taking the time to give the best rating for The Bene Hotel Kuta. We are very happy to hear about your memorable experience enjoying the service from our staff and the facilities we provide. With this rating, we will also continue to maintain and improve the quality of our services so that it will be better in the future. We hope that you will return to The Bene Hotel Kuta and make us your main choice as your accommodation during your stay in Bali. Best Regards. The Bene Hotel Kuta.
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d***s
Leisure
9.7
/10
Reviewed 48 week(s) ago
My family is very satisfied. The AC is cold. The water is warm, the WIFI is good. The service is top from the Front Office, to the Waitress during breakfast, all of them are very helpful. Thank you very much to the Room Attendant who really helped us. Must be able to come back here again later.
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Accommodation's Reply
17 Feb 2025
Dear Mr./s. D*s, Warm Greetings from The Bene Hotel Kuta. Thank you for choosing The Bene Hotel Kuta as your accommodation during your stay in Bali and taking the time to give us your feedback on the services we provide. For us, this feedback will be used as an evaluation so that in the future we can provide better service. We look forward to your return to stay at The Bene Hotel Kuta, of course with better service. Best regards. The Bene Hotel Kuta.