Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Centre. Thank you for your positive review. We are delighted to hear that Aston's excellent location, comfortable rooms, reasonable pricing, and comprehensive facilities provided you with a memorable stay. Your feedback is a great motivation for us to continue maintaining the quality of our services and facilities to ensure that all guests are always satisfied. We hope to welcome you back soon for an even more memorable experience. Sincerely, Wahyu Ari Saputro, General Manager

Dear Mr. Lukman S., Sincerely yours, Aston Jember Hotel & Conference Centre. Thank you for choosing Aston Jember as your accommodation during your business trip and for taking the time to share your experience. We are pleased to hear that your overall experience was quite good. We apologize for any inconvenience caused, both regarding the limited breakfast options and the lengthy cleaning process until check-out time. We understand how important the comfort and smooth operation of a hotel is, especially for guests with busy schedules. Your feedback regarding the variety of the breakfast menu and the cleaning time will be taken seriously by our team so that we can provide more timely service and meet the needs of future guests. Thank you again for your valuable feedback. We hope to welcome you back again for an even better and more satisfying experience in the future. Sincerely, Wahyu Ari Saputro, General Manager

Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Centre. Thank you for your positive review. We are delighted to hear that the excellent location, comfortable rooms, fitness facilities, and delicious food provided a memorable experience. This feedback encourages us to continue improving the quality of our service. Sincerely, Wahyu Ari Saputro, General Manager

Dear Valued Guest, Warm greetings from Aston Jember & Conference Centre. Thank you for your positive review. We are delighted to hear that your stay with us was comfortable, with spacious rooms, delicious food, and prompt service from our staff. Such feedback encourages us to continue striving to maintain the quality of our services and facilities, ensuring every stay is a memorable experience. We hope to welcome you back to Aston Jember or any other Aston hotel in our chain for an even more memorable experience. Sincerely, Wahyu Ari Saputro, General Manager

Dear Valued Guest, Warm greetings from Aston Jember & Conference Centre. Thank you for your positive review. We are delighted to hear that your stay with us was comfortable, with spacious rooms, delicious food, and prompt service from our staff. Such feedback encourages us to continue striving to maintain the quality of our services and facilities, ensuring every stay is a memorable experience. We hope to welcome you back to Aston Jember or any other Aston hotel in our chain for an even more memorable experience. Sincerely, Wahyu Ari Saputro, General Manager

Dear Valued Guest, We would like to extend our warmest regards to Aston Jember Hotel & Convention Centre. Thank you for taking the time to share your experience. We apologize for any inconvenience caused by the cleanliness of our rooms and amenities such as soap. Your feedback is very important to us and we will immediately take action to improve the quality of our services. We hope to have the opportunity to welcome you back again for an even more comfortable and satisfying stay. Best regards, Wayu Ari Saputro General Manager

Dear Valued Guest, We would like to extend our warmest regards to Aston Jember Hotel & Convention Centre. Thank you for your positive review. We are very pleased that our friendly staff, the quality and variety of our breakfast menu, and the reasonable prices provided a memorable experience for you during your stay at Jember. This feedback will serve as a driving force for us to continue improving our services and the comfort of all our guests. Best regards, Wayu Ari Saputro General Manager

Dear Our Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. We truly appreciate your positive review. Offering good service and a strategic location close to the city is part of the experience we aim to deliver, and we’re glad these made your stay enjoyable. We look forward to welcoming you back for another memorable visit. Kind regards, Wahyu Ari Saputro General Manager

Dear Valued Guest, We would like to extend our warmest regards to Aston Jember Hotel & Convention Centre. Thank you for your trust in choosing our hotel whenever you visit Jember. We are delighted to know that your stay was a pleasant experience. Your support and loyalty are the driving force behind us to continue to provide the best service. We sincerely hope to welcome you back again for another memorable experience. Best regards, Wayu Ari Saputro General Manager

Dear Valued Guest, Warmest regards, Aston Jember Hotel & Convention Centre Thank you for your feedback. We apologize for the inconvenience caused by the air conditioning in your room. We are very pleased to know that our team was able to respond and assist you promptly. Your feedback is very important to us in continuously improving the quality of our facilities and services. We sincerely hope to welcome you back for an even more comfortable experience on your next visit. Best regards, Wayu Ari Saputro General Manager

Dear Valued Guest, Warmest regards, Aston Jember Hotel & Convention Centre Thank you for taking the time to share your experience. We are delighted to know that the hospitality and assistance from our team made a positive impression on you. Your requests during the night, from gift bags to ironing services, are part of our commitment to always be here to help when needed. Your review is a driving force behind us to continue to provide the best service. We look forward to welcoming you back again. Best regards, Wayu Ari Saputro General Manager

Dear Ms. Iryawati S., Warmest regards, Aston Jember Hotel & Convention Centre Thank you for your positive review. We are pleased to know that your check-in went smoothly even before the usual time and that our room comfort and variety of breakfast met your expectations. We will continue to maintain the quality of our food, including our beloved Java noodles, and ensure that our facilities such as the elevators remain fully operational. We look forward to welcoming you back. Best regards, Wayu Ari Saputro General Manager

Dear Our Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you for your review. We’re glad to know that our Wi-Fi connection generally met your expectations, although we regret the temporary disruptions that occurred. Your feedback means a lot to us and will be taken into consideration for future service improvements. We look forward to welcoming you back with an even better experience. Warm regards, Wahyu Ari Saputro General Manager

Dear Valued Guest, We would like to extend our warmest regards to Aston Jember Hotel & Convention Centre. Thank you for your trust in choosing our hotel whenever you visit Jember. We are delighted to know that your stay was a pleasant experience. Your support and loyalty are the driving force behind us to continue to provide the best service. We sincerely hope to welcome you back again for another memorable experience. Best regards, Wayu Ari Saputro General Manager

Dear Valued Guest, Warmest regards, Aston Jember Hotel & Conference Center Thank you for taking the time to share your stay experience with us. We are very pleased to know that the check-in and check-out process was smooth and that you were impressed with the service from our reception staff. We apologize for the inconvenience you experienced regarding the smell in the room and the noise from outside. Your comments are highly valued and we have forwarded them to the relevant team for immediate improvement, especially regarding the room windows for better soundproofing. We sincerely hope to welcome you back again for an even more comfortable and enjoyable stay experience next time. Best regards, Wayu Ari Saputro General Manager

Dear Mr. Rizki, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you so much for your lovely feedback! We’re happy to hear that you enjoyed your stay and felt comfortable with our services, whether for backpacking or simply taking time to relax. Your recommendation truly encourages us, and we can’t wait to welcome you again. Kind regards, Wahyu Ari Saputro General Manager

Dear Mr. Suhermanto, Best regards, Aston Jember Hotel & Convention Centre Thank you for your positive review. We are glad to know that your stay at Aston Jember was comfortable and that the friendly service from all our staff made a good impression. We sincerely hope to welcome you back again with our best services. Best regards, Wayu Ari Saputro General Manager

Dear Mr. Dhany, Best regards, Aston Jember Hotel & Conference Center Thank you for your valuable feedback regarding the condition of the bathroom floor. We apologize for any inconvenience you may have experienced despite the warning sticker being put in place. Your feedback is very important for us to continuously improve the safety and comfort of our facilities. We sincerely hope to welcome you back again with an even better experience. Best regards, Wayu Ari Saputro General Manager

Dear Valued Guest, Warmest regards, Aston Jember Hotel & Convention Centre Thank you for your comments regarding our parking. We understand the need to improve the comfort of our guests and your feedback is important to us in improving our future services. We look forward to welcoming you back again for an even better experience. Best regards, Wayu Ari Saputro General Manager

Dear Valued Guest, Warmest regards, Aston Jember Hotel & Convention Centre. Thank you very much for your review! We are so glad that you enjoyed the view of Jember, even without seeing the pool. And we are so glad that you were impressed with our small measure to reduce plastic use by providing refillable dispensers. We hope you enjoy the poolside atmosphere on your next visit. Best regards, Wayu Ari Saputro General Manager