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The Jayakarta Yogyakarta Hotel & Spa

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Overall Ratings & Reviews The Jayakarta Yogyakarta Hotel & Spa

Traveloka (4,412)

Other sources (29)

8.4

Very Good

From 4,412 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about The Jayakarta Yogyakarta Hotel & Spa

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Staff Friendliness (70)

Family Friendly (63)

Bedroom (63)

Ambiance (62)

Room Space (61)

Hotel Area (60)

Bathroom (58)

Variety (58)

Taste (56)

Activity Option (53)

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Traveler Reviews The Jayakarta Yogyakarta Hotel & Spa

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Customer reviews

Imelda

Leisure

8.5

/10

Reviewed 7 hour(s) ago

I will stay here again if I go to Jogja.

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e***a

Staycation

9.1

/10

Reviewed 5 day(s) ago

The staff are very friendly and very helpful.

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P***g

Leisure

9.4

/10

Reviewed 1 week(s) ago

Thanks for the service. We were able to upgrade our room at no additional cost. However, if you bring a child over 5 years old, there will be an additional charge for breakfast.

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A***a

Leisure

9.7

/10

Reviewed 2 week(s) ago

The staff are very friendly, when we needed help the staff were very responsive and quick to help. The room was clean, comfortable, at that time we got an upgrade, there was a mini soccer ball so the kids could play to their heart's content, there was also a playground adjacent to the restaurant, after the kids ate they could play straight away and we could continue eating while supervising. The breakfast was delicious, the gudeg was not too sweet so it was still palatable to our taste buds, the fried rice was also delicious, there was a pudding that was so delicious that my kids had two of them

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B***i

Business

8.4

/10

Reviewed 2 week(s) ago

A classy and star hotel with a very legendary history

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S***a

Leisure

9.4

/10

Reviewed 2 week(s) ago

The staff was very friendly, check-in and check-out were fast. They even asked for a compliment because it was my child's birthday. My child was very happy. I've stayed here twice and I'm not disappointed. Please update the hotel and room facilities, as they are quite outdated 🙏🏻

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Melcy R. S. M.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Excellent 👍 Great. So wonderful.

1 people find it helpful

Accommodation's Reply

15 Oct 2025

Thank you very much for your excellent review and perfect score! We’re delighted to know that you had a wonderful stay with us. We look forward to welcoming you back again at The Jayakarta Yogyakarta Hotel & Spa soon. Best Regards Management

Tika P.

Staycation

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is very helpful and friendly with guests. Please keep it up. The sports facilities are quite complete. Thank you.

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1 people find it helpful

Accommodation's Reply

10 Oct 2025

Dear Ms. Tika, Thank you for your positive review. We are delighted to hear that you enjoyed our staff's service during your stay. Your feedback regarding the sports facilities is also a key consideration for our continued improvement. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa. Best regards, The Jayakarta Yogyakarta Hotel & Spa Management

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Bayu S.

10.0

/10

Reviewed 4 week(s) ago

Very satisfying, the breakfast menu is also delicious

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2 people find it helpful

Accommodation's Reply

10 Oct 2025

Dear Mr. Bayu, Thank you for your excellent review and appreciation of our service and breakfast menu. We are delighted to hear that you were satisfied with your stay. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, The Jayakarta Yogyakarta Hotel & Spa Management

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K***a

Leisure

10.0

/10

Reviewed 5 week(s) ago

Very friendly service. The food is also delicious, making it a pleasant place to rest.

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Accommodation's Reply

07 Oct 2025

Dear Valued Guest, Thank you for your excellent review. We are delighted to hear that you enjoyed our service and cuisine. We hope this pleasant experience will encourage you to return to The Jayakarta Yogyakarta Hotel & Spa in the future. Warmest regards, The Jayakarta Yogyakarta Hotel & Spa Management

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K***a

Staycation

10.0

/10

Reviewed 5 week(s) ago

Very friendly and professional service. Thank you, Jayakarta.

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Accommodation's Reply

07 Oct 2025

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to learn that the friendliness and professionalism of our team made a positive impression during your stay. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, The Jayakarta Yogyakarta Hotel & Spa Management

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C***a

8.5

/10

Reviewed 6 week(s) ago

The hotel staff were friendly and very helpful. We arrived in the middle of the night and were still well-served. The food was delicious, and the hotel grounds were beautiful and pleasant.

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Accommodation's Reply

07 Oct 2025

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B***a

Leisure

10.0

/10

Reviewed 7 week(s) ago

The only thing that's a bit complicated is parking, once you've parked you're always asked which room you're in, even though that's standard procedure, it's just a bit annoying. Other than that, I was really satisfied staying there.

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2 people find it helpful

Accommodation's Reply

07 Oct 2025

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to know that you enjoyed your stay at The Jayakarta Yogyakarta Hotel & Spa. We also appreciate your feedback regarding the parking area—this will be our focus to ensure guest comfort without compromising on security. We look forward to welcoming you back soon. Best regards, The Jayakarta Yogyakarta Hotel & Spa Management

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Eka L. A.

Transit

8.3

/10

Reviewed 8 week(s) ago

The receptionist staff is friendly, the bathroom is clean, the room is quite complete, unfortunately when we stayed there was a ka*****i motorbike community activity, which was quite disturbing with the loud band sound, while we had just arrived from out of town and needed to rest because we had to continue our journey in the morning. The management should have anticipated this, so as not to disturb other guests who are not in the community. because the event was in an open space near the pool which directly faces the room, while the room is not soundproof, it was clearly very disturbing.

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Accommodation's Reply

11 Sep 2025

Dear Valued Guest, Thank you, Mrs. Eka, for your review. We are pleased to hear that you were comfortable with the friendliness of our staff and the room facilities. We apologize for any inconvenience caused by the community activities in the surrounding area during your stay. Your feedback is very important to us, and will certainly be taken into consideration by management so that we can anticipate similar activities in the future and avoid disturbing other guests. We look forward to welcoming you back for an even better stay in the future. Sincerely, The Jayakarta Yogyakarta Hotel & Spa Management

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s***n

10.0

/10

Reviewed 9 week(s) ago

Thank you, I've stayed here several times and will be a regular. Keep it up.

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Accommodation's Reply

01 Sep 2025

Dear Guest, Thank you for your trust in The Jayakarta Yogyakarta Hotel & Spa. We are delighted to be your repeat choice. We hope we can always provide you with a pleasant stay. We look forward to your next visit. Warm regards, The Jayakarta Yogyakarta Hotel & Spa Management

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MARNI S.

Business

10.0

/10

Reviewed 10 week(s) ago

The staff are friendly, the rooms are spacious, the hotel has many facilities, and the breakfast is plentiful and delicious.

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Accommodation's Reply

25 Aug 2025

Dear Ms. Marni, Thank you very much for your excellent review. We are delighted to learn that the friendliness of our staff, the comfort of our rooms, and the facilities and breakfast provided provided a pleasant experience for you. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, The Jayakarta Yogyakarta Hotel & Spa

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C***i

Leisure

9.4

/10

Reviewed 10 week(s) ago

The exterior and interior have a Javanese-style resort feel. They're clean and very family-friendly, with a pool and a children's playground. The rooms are quite spacious and comfortable. Highly recommended for families with children. Breakfast options are varied and quite tasty, including herbal drinks. Please liven up the hotel!

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1 people find it helpful

Accommodation's Reply

25 Aug 2025

Dear Valued Guest, Thank you for your positive and detailed review of your stay with your family. We are pleased to know that the hotel's ambiance, room comfort, and children's facilities provided a memorable experience. Your feedback regarding the breakfast selection and hotel atmosphere will be taken into consideration to further improve our service. We look forward to welcoming you and your family back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, The Jayakarta Yogyakarta Hotel & Spa.

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V***a

10.0

/10

Reviewed 11 week(s) ago

The children's arena is adequate, thank you, my child is happy.

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2 people find it helpful

Accommodation's Reply

25 Aug 2025

Dear Valued Guest, Thank you for your positive review. We are delighted to learn that the children's play area provided a pleasant experience for your children during their stay. We look forward to welcoming you and your family back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, Management of The Jayakarta Yogyakarta Hotel & Spa

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Mahda M. B.

Staycation

9.7

/10

Reviewed 11 week(s) ago

The receptionist was very nice and friendly. I booked a superior room and was upgraded because it was still available. The facilities are plentiful, including a children's field for soccer, a sandpit, and a children's pool. There's a gym and spa. The food is delicious and the prices are reasonable.

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1 people find it helpful

Accommodation's Reply

19 Aug 2025

Dear Valued Guest, Thank you for your excellent review and for choosing to stay at our hotel. We are delighted to know that you were satisfied with our service, upgraded rooms, and available facilities such as the play area, children's pool, gym, and spa. Your comfort and satisfaction are our priority. This positive review motivates our entire team to continue providing the best service. We look forward to welcoming you and your family back again soon. Warm regards, The Jayakarta Yogyakarta Hotel & Spa

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Melcy R. S. M.

Leisure

10.0

/10

Reviewed 11 week(s) ago

Excellent. So amazing. Wonderful, so cheap. Great.

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Accommodation's Reply

19 Aug 2025

Dear Valued Guest Thank you very much for your wonderful review. We are very pleased to know that you enjoyed your stay with us and felt satisfied with the price and facilities we offered. Your positive feedback encourages our team to continue providing the best service. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, The Jayakarta Yogyakarta Hotel & Spa

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