Dear Ms. Dewi r, Thank you for taking the time to write a positive review about your stay at Fortuna Grande Malioboro Hotel. We are delighted to hear that you appreciated the friendliness of our staff and the speed of check-in and check-out. Cleanliness of the rooms and bathrooms is something we prioritize and maintain at all times for the comfort of all our guests. Your compliments further motivate our team to continue striving for the best possible service. We hope to welcome you back on your next stay. Sincerely, Miranti Kurniasih/Hotel Manager

Dear Ms./Mrs. Ai, Sincerely yours from Fortuna Grand Malioboro Hotel. Thank you so much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of our room and enjoyed the food we served. Guest satisfaction is our top priority, and your compliments are a great motivator for our team to continue maintaining the quality of our service. We hope to welcome you back again in the future. Sincerely, Miranti Kurniasih / Hotel Manager

Dear Mr. Achmad Z, Thank you for taking the time to write a positive review about your stay at Fortuna Grande Malioboro Hotel. We are delighted to hear that you appreciated the friendliness of our staff and the speed of check-in and check-out. Cleanliness of the rooms and bathrooms is something we prioritize and maintain at all times for the comfort of all our guests. Your compliments further motivate our team to continue striving for the best possible service. We hope to welcome you back for your next stay. Sincerely, Miranti Kurniasih/Hotel Manager

Dear Mr./Mr. R*g, Thank you for taking the time to write a positive review about your stay at Fortuna Grande Malioboro Hotel. We are delighted to hear that you appreciated the friendliness of our staff and the speed of check-in and check-out. Cleanliness of the rooms and bathrooms is something we prioritize and maintain at all times for the comfort of all our guests. Your compliments further motivate our team to continue striving for the best possible service. We hope to welcome you back on your next stay. Sincerely, Miranti Kurniasih/Hotel Manager

Dear Mr./Mr. R*g, Thank you for taking the time to write a positive review about your stay at Fortuna Grande Malioboro Hotel. We are delighted to hear that you appreciated the friendliness of our staff and the speed of check-in and check-out. Cleanliness of the rooms and bathrooms is something we prioritize and maintain at all times for the comfort of all our guests. Your compliments further motivate our team to continue striving for the best possible service. We hope to welcome you back for your next stay. Sincerely, Miranti Kurniasih/Hotel Manager

Dear Ms. A*a, Thank you for taking the time to write such a wonderful review about your stay at Fortuna Grande Malioboro Hotel. We are proud to hear that you were comfortable with the amenities in our room and enjoyed the service from our staff, as well as the varied breakfast menu we provided. We are glad that our hotel's location made it easy for you to explore the local food scene and the Malioboro area. Your satisfaction is our top priority. We hope to welcome you back in the future. Sincerely, Miranti Kurniasih / Hotel Manager

Dear Mr./Ms. A*f, Thank you for choosing Fortuna Grande Malioboro Hotel as your accommodation. We greatly appreciate your comprehensive review regarding our dedicated staff, cleanliness, and family-friendly amenities. We are glad your room provided you with the peace of mind you desired. Regarding your comments about access to evacuation routes, we appreciate your concern. The safety of all our guests is our top priority. We have forwarded this feedback to our Health, Safety and Environment (HSE) team for further assessment to ensure that access to and guidance for evacuation in the area is optimal for all guests. We look forward to welcoming you back in the future. Sincerely, Miranti Kurniasih/Hotel Manager

Dear Ms./Mrs. B*, Sincerely, Fortuna Grand Malioboro Hotel. Thank you so much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of your room and the food we served. Guest satisfaction is our top priority, and your compliments are a great motivator for our team to continue maintaining the quality of our service. We hope to welcome you back in the future. Sincerely, Miranti Kurniasih / Hotel Manager

Dear Mr./Ms. H*i, This is a message from Fortuna Grand Malioboro Hotel expressing our deepest gratitude for your positive review. We are delighted to hear that you were satisfied with the cleanliness of your room and enjoyed the meals we served. Guest satisfaction is our top priority, and your compliments are a great motivator for our team to continue maintaining the quality of our service. We hope to welcome you back in the future. Sincerely, Miranti Kurniasih / Hotel Manager

Dear Mr./Ms. A*a, Warm greetings from Fortuna Grande Malioboro Hotel. Thank you so much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of your room and the food we served. Customer satisfaction is our top priority, and your compliments are a great motivator for our team to continue maintaining the quality of our service. We hope to welcome you back in the future. Sincerely, Miranti Kurniasih / Hotel Manager

Dear Mr. Madeianto M., Thank you for sharing your experience with us. We greatly appreciate your compliments. Thank you also for your feedback. We will pass it on to our chefs to maintain and further improve the quality of our service. Our commitment is always to provide the utmost comfort to all our guests. We hope this memorable experience will encourage you to return to our hotel when you visit Yogyakarta again. Sincerely, Miranti Kurniasikh / Hotel Manager

Dear Mr./Ms. R*i, Thank you for choosing Fortuna Grand Malioboro Hotel as your family's accommodation. We are proud that our facilities met your family's needs so well. Providing fun for the children and comfort for the parents is our top priority. We hope to see you again on your next visit! Sincerely, Miranti Kurniasih / Hotel Manager

Dear I***i Warm greetings from FortunaGrande Malioboro. Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed our clean rooms and our strategic location near Malioboro. It is also heartening to know that our staff’s hospitality made a positive impression on your stay. Providing a comfortable environment and excellent service is our top priority. We look forward to welcoming you back on your next visit to Yogyakarta. Best regards, Miranti Kurniasih/ Hotel Manager

Dear Mr. Akin, Thank you very much for your appreciation and trust in Fortuna Grand Malioboro Hotel. We are delighted to know that your stay was a memorable and deeply impressive experience. As promised, we will maintain the quality of our service and friendly hospitality for your comfort on every visit. We sincerely hope to welcome you back again in the future. Sincerely, Miranti Kurniasih / Hotel Manager

Dear Mr./Ms. S*n, Sincerely yours, Fortuna Grand Malioboro Hotel. Thank you so much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of our room and enjoyed the meals we served. Guest satisfaction is our top priority, and your compliments are a great motivator for our team to continue maintaining the quality of our service. We hope to welcome you back in the future. Sincerely, Miranti Kurniasih/Hotel Manager

Dear Mr./Ms. Fifit H, Greetings from Fortuna Grande Malioboro Hotel. Thank you very much for taking the time to share your experience. We are delighted to hear that you were impressed with the friendliness of our staff, the cleanliness of the hotel grounds, and the quality of our breakfast. However, we apologize for the inconvenience you experienced regarding the substandard cleanliness of your room. We have immediately forwarded this matter to the housekeeping department for thorough investigation and resolution. Cleanliness standards are our top priority, and your review is invaluable in ensuring that such an incident does not occur again in the future. Thank you for your valuable feedback, which helps us to improve. We hope to earn your trust and welcome you back again on your next visit, and provide you with even better service. Sincerely, Miranti Kurniasih / Hotel Manager

Dear Mr./Ms. Ke*a, Warm greetings from Fortuna Grande Malioboro Hotel. Thank you so much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of our room and enjoyed the food we served. Guest satisfaction is our top priority, and your compliments are a great motivator for our team to continue maintaining the quality of our service. We hope to welcome you back again in the future. Sincerely, Miranti Kurniasih/Hotel Manager

Dear Mr. Dwee E., Thank you for choosing Fortuna Grande Malioboro Hotel as your family's accommodation. We are proud that our facilities met your family's needs so well. Providing fun for the children and comfort for the parents is our top priority. We hope to see you again on your next visit! Sincerely, Miranti Kurniasih / Hotel Manager

Dear Ms. Maya A., Sincerely yours, Fortuna Grande Malioboro Hotel. Thank you so much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of your room and the food we served. Guest satisfaction is our top priority, and your compliments are a great motivator for our team to continue maintaining the quality of our service. We hope to welcome you back in the future. Sincerely, Miranti Kurniasih/Hotel Manager

Dear Mr./Ms. L*s, Thank you for choosing Fortuna Grand Malioboro Hotel as your family's accommodation. We are delighted to hear that you and your family enjoyed our services, especially the children's facilities. Thank you also for your feedback regarding the small room size. For your information, we offer several room types in different sizes. For your next stay, we recommend our Deluxe Premier, Junior Suite, Adventure Room, and Super Adventure Room for greater family comfort. We look forward to welcoming you back again. Sincerely, Miranti Kurniasih / Hotel Manager