Overall Ratings & Reviews Hotel Romania

Very friendly staff.

It was quite nice thank you

Very clean

Hotel is very good.

It was close to a shopping area and it’s connect to a restaurant which is really convenient.

Definitely recommended!

Very mediocre.

no access without steps

Very friendly,clean,very good breakfast in a nice dining room.walking distance along the river.ask for a kettle if you need coffee and tea.

Great hotel. Great location. We enjoyed being there.

Great location, price is quite low.

Rooms are clean staff is very friendly

The hotel is very nice. This is our 5th time staying at the same place. Hotel Stuff is very friendly; however, the restaurant is totally different experience. The breakfast that is included with the stay is very poor, compared with previous times we stayed, service at the restaurant is below any acceptable level, and the waiters are openly unfriendly.

In short, it was a terrible experience for me and my family where we wanted to relax and spend a good holiday in that amazing city. First by the check in, the reception employee said (speaking only in Czech and wanted me to speak czech) she said the reservation is not paid, so I informed her it's prepaid and she should collect the payment from Expedia, however she was not convinced and started to talk to me in a very bad way, like ... go from here, go to your room! When asked to talk to hotel manager she said no one here, he or she is in vacation. So I just went up to the room where found some parts of the sheets and pillow covers are dirty, so I messaged them through Expedia system, stating my disappointment with the check in and the room. Instead of them replying they're sorry and will try their best to help, like real hotels do, same person is reception replied to me " only ill mannered person can lie. No comment"!! ... Never see a hotel talking that rude to their guest, but later on when went through some of unsatisfied guest reviews, I found that's their way in responding to any feedback they don’t like! Of course I left the hotel only 2 hours after the check in and had to book another hotel which was double the price, since it was same day booking and no many hotels available. They took my money in full for that reservation, eventhough I didn't stay there and we were forced to leave because of their rude and aggressive behaviour!

Great location, reasonable price, wonderful breakfast-I wish I could visit Karlovy Vary more often. I would stay at Hotel Romania every time!

Nice Hotel Overall in good location at the entrance of the old part of town. Unfortunately the info on the booking page is wrong. The promised sauna/pool is not existing!

The staff were super nice and helpful! For the price we paid, it’s definitely worth it. I would highly recommend to anyone who wants to visit Karlovy Vary. The location is a 10-min walk away from the main bus station and minutes away from almost everything.

I was on the 5th floor but couldn't connect to the internet. Only available in the lower floors.

Location was perfect walking distance to everything had a lovely view from our window, clean, breakfast was fine. Staff helpful we would stay here again.

Friendly staff, great location next to the city centre, good breakfast. Recommended!