The bad
1) Reception never responded to my request for a pick-up before arrival
2) Room's carpet had blood stains on it
3) Room smelled like a sewer when I first entered
4) Breakfast food is horrendous. Staff are rude. They stand around and giggle, no customer service.
5) pool area needs a lot of remodelling. also needs staff available to service guests.
The good
1) Location
2) Laundry/pressing staff are very nice
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andre
Business
2.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
There was a fire on my floor. No one alerted me. If I did not wake up from all of the coughing, I probably would have died from smoke halation. There were no alarms. I had to go down seven flights of stairs. They did absolutely nothing to try to compensate me for the experience. I did not receive any apologies. I would not stay here again.
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Josef
Business
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Overall, a pleasant stay
Verified traveler
Business
8.0
/10
Reviewed 227 week(s) ago
Hotels.com verified review
It was great during the stay and comfortable rooms
Stefanie
Business
4.0
/10
Reviewed 233 week(s) ago
Hotels.com verified review
Upon arrival the hotel told us that they stopped working together with Hotel.com years ago. Our booking and payment wouldn't be worth anything. We could stay, but would have to pay again! Only after endless discussions with the reception manager he agreed when we checked out to look after the issue himself. We got away without any double payment, but what an experience and waste of time!
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Verified traveler
Business
8.0
/10
Reviewed 244 week(s) ago
Expedia Group verified review
Plush towels, spacious rooms, great location, good breakfasts, big pool, irregular hot water, hard to get the room cool, awkward shower head
Giulio
Business
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
In generale pulito. Ma colazione molto scarsa, niente palestra, aria condizionata per lo più non funzionante
Sang Hyun
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
에어컨이 고장 나 더웠다. 아침 식사가 부실했다.
DAIZO
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
ウズベキスタン旅行の最終日に利用したが、部屋が広くて清潔、とても過ごしやすかった
Sang Ku
8.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Location is good. Swimming pool is good. Breakfast is normal than low level. Bed condition is good. Sauna facilities are good. But air conditioner not make cooling only it make temperature warm.
Gyo
Business
8.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
객실 내 샤워실에서 하수 냄새가 심하게 올라 옵니다. 시설은 좀 낡았지만 방의 면적이 넓어서 좋았어요. 직원들은 친절합니다.
Andrea
8.0
/10
Reviewed 667 week(s) ago
Hotels.com verified review
Uno dei migliori nel panorama di Tashkent, camere grandi e quasi recenti. Ottimo wifi in tutto l'albergo (anche in camera) e altrettanto super ristorante con grande veduta dalla terrazza dell'ultimo piano. Molto buona anche la Spa con sauna e jacuzzi, peccato manchi la piscina. A 20 metri vi si trova un piccolo Centro commerciale con annesso supermercato.
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Kurt
4.0
/10
Reviewed 668 week(s) ago
Hotels.com verified review
.... für einen Businessaufenthalt, d.h. wifi funktioniert und ist kostenlos, wenn auch langsam. Das Personal ist freundlich und hilfsbereit (2 Uhr nachts den öffentlichen Drucker anwerfen und ausreichend Papier besorgen, kein Problem). Frühstück kann man noch verbessern. Zimmer sind sehr groß und sauber. Alles in allem OK.
Verified traveler
10.0
/10
Reviewed 750 week(s) ago
Hotels.com verified review
En fint och bekvämt hotell. Problemet är att det strular med internet rätt ofta. Stora rum och även stora allmänna ytor. I korridorerna är det dock för lågt i tak, så även genom dörrarna mellan korridorerna. Jag är 195 cm lång och slår i takbjälkarna i rummet framför hissarna.