Not Quite 5-Star: Great Food, But Several Frustrations

Overall good.

Had a fabulous time, amazing food and really professional and helpful staff

Absolutely fabulous stay, the whole place was beautifully clean, the food was lovely and the staff were fantastic, all so friendly and nothing was too much trouble.

Room was amazing and the staff are brilliant. Only reservation is the Bed and Pillow Selection. Both have slightly let down the otherwise off the chart experience. The pillows are all very hot potentially due to 100% artificial (polyester I believe) filling and the mattress was so hard, it literally gave hard back due to its hardness. Maybe a pillow top on top of the mattress would have been better but hey ho. Other than that, very amazing stay and experience. My 2+ enjoyed the most !

Clean hotel

All good.

Amazing

Clean, modern, staff very friendly and no requests was ever too much. Food was above average in the buffet, lots of fish and meat options. The al a carte restaurants were superb, particularly the Teppanyaki.

Room not that clean

Clean rooms, excellent staff, great food, great hotel. Perfect for a quiet relaxing vacation. Entertainment is quite early and located away from the main hotel bar area making the evenings a bit boring.

Superb place.

Well appointed rooms, adult pool available, grounds are pleasant. Lots of walkable restaurants.

Great facilities but the evening food in the Central Buffet lets it down. The main courses served there are not worthy of the hotels 5 star rating eg tiny pieces of beef which were inedible. The best option is to stay on the Privilege rate which gives access to the other on site restaurants (but costs a lot extra of course) Gym was good by hotels standards but some equipment eg bikes needs replacing.

Staff were hel

Hotel is in excellent condition, staff service is good however restaurant options are weak.

We stayed here half board. Its in a more quiet part of the coast small shopping centre nearby. My brother is disabled and staff were very helpful and kind. Pool has a hoist and the lifeguards were very very kind and helpful. The staff in the restaurant also keen to help with allergies. The entertainment in the evenings was good. Rooms large and nice amenities. The staff in this hotel are excellent. Only complaints are that the room is not completely accessible - bed light and moves around isnt great for getting up from with mobility issues. Balcony not completely accessible with a small lip for a wheelchair not easy to navigate. Buffet highly fish and meat based and the other items not great for fish allergy or vegetarians. Halfboard charged €3 for water which is a bit much when we paid so much for the hotel. I thought the food in general could have been better but the privilege food was nicer if you pay more you can use the other restaurants. We had lunch one day by the pool - frozen burger patty poor quality dont recommend! Overall this place is a lovely choice for families and couples without food allergies and if you want to stay hotel based it has good facilities lovely rooms and helpful staff!

great breakfast, easy to park on property, bar staff very friendly. the location is great right on the water too!

The staff were great, whenever I reached out to them with a question or something that needed their attention they were prompt in helping me out. The room I stayed was in great condition clean with all the amenities I was expecting. Overall I would recommend this hotel.

Excellent service and beautiful location result in a brilliant holiday.