Traveloka (5,236)
Other sources (31)
8.3
Very Good
From 5,236 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.1
Location
8.4
Service and Facilites
8.3
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Traveler Reviews Amaroossa Cosmo Jakarta
Number of reviews per page
20
40
Customer reviews
CV
Cardela V. S.
10.0
/10
Reviewed 4 day(s) ago
The staff is nice and friendly, the check in process is easy.
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SW
Saras W.
Business
9.4
/10
Reviewed 4 day(s) ago
for breakfast there are many choices
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D***y
Transit
5.7
/10
Reviewed 5 day(s) ago
This hotel was booked for my mother. From the start, I only had a non-smoking room available on Traveloka. When I checked in, the staff said, "There's only one smoking room left." I protested, even though I'd booked seven days in advance. "We prioritize guests who book directly through us. We don't prioritize those who book online," the hotel staff said. If I were the one staying in the room, it wouldn't have been a problem, but in the case of my mother, the smell of cigarettes was clearly a problem.
In the end, I called Traveloka because my protests were futile. The hotel didn't offer a solution. Finally, Traveloka resolved it, with the solution being to stay in a smoking room the first night and move to a non-smoking room the next day. I was quite disappointed with the hotel; I had to call Traveloka first to find a solution.
The neatness and cleanliness of the smoking and non-smoking rooms were very different. The smoking rooms were poorly maintained, while the non-smoking rooms were well maintained.
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N***l
Business
10.0
/10
Reviewed 6 day(s) ago
Stayed there many times and never get bored, always stay there.
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N***l
Business
10.0
/10
Reviewed 6 day(s) ago
It's great. I always stay at Cosmo Amarosa.
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1 people find it helpful
N***l
10.0
/10
Reviewed 6 day(s) ago
Great room and everything is clean, close to activities
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D***a
Staycation
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, clean and spacious rooms, I like it ❤️
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r***o
9.7
/10
Reviewed 2 week(s) ago
It's nice to get a top floor. But the elevator tends to get stuck on the 9th floor... the shower isn't very strong. Otherwise, it's nice.
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R***o
Business
6.5
/10
Reviewed 4 week(s) ago
Early check-in is not possible but it's still okay. I waited for an hour for check-in, I thought the room would be super clean. Eh, it turned out the toilet smelled & the room tables were full of small cockroaches.
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1 people find it helpful
Andhika M.
Staycation
9.4
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and the check in and check out process was very quick and clear.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Our Value Guest, Warm greetings from Cosmo Amaroossa Jakarta! First of all, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your accommodation of choice during your stay in South Jakarta. Cosmo Amaroossa Jakarta will always provide the best service for every guest who stays, the service and clean rooms are a manifestation of our commitment to providing CHSE-based rooms to create a safe and comfortable impression for every guest who stays. We also have friendly and professional staff in their fields, who will always provide the best service to create a good and comfortable impression during your stay. We at Cosmo Amaroossa Jakarta also have several meeting rooms that can be used for many activities, ranging from meeting events, gatherings, weddings and also others. Our ballroom is the best in South Jakarta with a spacious pillar-less room so it is very suitable for any activity with a large capacity. Once again, thank you for your willingness to share your experience of staying with us. Hopefully your next visit will be better than the previous one. Sincerely, General Manager
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D***n
Staycation
10.0
/10
Reviewed 4 week(s) ago
Good, clean, comfortable, friendly hotel staff...
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Our Value Guest, Warm greetings from Cosmo Amaroossa Jakarta! First of all, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your accommodation of choice during your stay in South Jakarta. Cosmo Amaroossa Jakarta will always provide the best service for every guest who stays, the service and clean rooms are a manifestation of our commitment to providing CHSE-based rooms to create a safe and comfortable impression for every guest who stays. We also have friendly and professional staff in their fields, who will always provide the best service to create a good and comfortable impression during your stay. We at Cosmo Amaroossa Jakarta also have several meeting rooms that can be used for many activities, ranging from meeting events, gatherings, weddings and also others. Our ballroom is the best in South Jakarta with a spacious pillar-less room so it is very suitable for any activity with a large capacity. Once again, thank you for your willingness to share your experience staying with us. Hopefully your next visit will be better than the previous one. Best regards, General Manager
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n***y
10.0
/10
Reviewed 4 week(s) ago
The room is very spacious and comfortable and very nice for bringing children.
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Accommodation's Reply
17 Jul 2025
Dear Our Value Guest, Warm greetings from Cosmo Amaroossa Jakarta! First of all, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your accommodation of choice during your stay in South Jakarta. Cosmo Amaroossa Jakarta will always provide the best service for every guest who stays, the service and clean rooms are a manifestation of our commitment to providing CHSE-based rooms to create a safe and comfortable impression for every guest who stays. We also have friendly and professional staff in their fields, who will always provide the best service to create a good and comfortable impression during your stay. We at Cosmo Amaroossa Jakarta also have several meeting rooms that can be used for many activities, ranging from meeting events, gatherings, weddings and also others. Our ballroom is the best in South Jakarta with a spacious pillar-less room so it is very suitable for any activity with a large capacity. Once again, thank you for your willingness to share your experience staying with us. Hopefully your next visit will be better than the previous one. Best regards, General Manager
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A***a
8.4
/10
Reviewed 5 week(s) ago
okay, it's okay, but it's a bit dusty. The sofa was vacuumed.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Our Value Guest, Warm greetings from Cosmo Amaroossa Jakarta! First of all, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your accommodation of choice during your stay in South Jakarta. Cosmo Amaroossa Jakarta will always provide the best service for every guest who stays, the service and clean rooms are a manifestation of our commitment to providing CHSE-based rooms to create a safe and comfortable impression for every guest who stays. We also have friendly and professional staff in their fields, who will always provide the best service to create a good and comfortable impression during your stay. We at Cosmo Amaroossa Jakarta also have several meeting rooms that can be used for many activities, ranging from meeting events, gatherings, weddings and also others. Our ballroom is the best in South Jakarta with a spacious pillar-less room so it is very suitable for any activity with a large capacity. Once again, thank you for your willingness to share your experience of staying with us. Hopefully your next visit will be better than the previous one. Sincerely, General Manager
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I***m
Staycation
10.0
/10
Reviewed 6 week(s) ago
The hotel has a wonderful vibe – very welcoming and comfortable. The staff are incredibly kind and helpful, always ready with a smile. And the food selection is fantastic, offering a great variety to choose from. Overall, it's a very good hotel and I highly recommend it!
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Our Value Guest,
Warm greetings from us at Amaroossa Cosmo Hotel Jakarta Thank you for choosing Amaroossa Cosmo Jakarta as your first choice hotel to stay in Jakarta. Thank you for taking the time to provide a review and input during your stay at Cosmo Amaroossa Jakarta. We really hope to welcome you back to Cosmo Amaroossa Jakarta
Warm regards
General Manager
RF
Rizki F.
10.0
/10
Reviewed 8 week(s) ago
Amazing, best hotel, nice, food is ok, everything is really the best.
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1 people find it helpful
YD
Yuri D. K.
10.0
/10
Reviewed 8 week(s) ago
Very comfortable, never get tired of coming back again and again.
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F***h
Staycation
9.4
/10
Reviewed 9 week(s) ago
It's really fun here, and this is my second time here.
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M***d
Staycation
10.0
/10
Reviewed 9 week(s) ago
It's really great, I'll stay here again sometime
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1 people find it helpful
F***i
8.8
/10
Reviewed 10 week(s) ago
A comfortable place to spend time with family, location is close to everywhere.
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Accommodation's Reply
28 May 2025
Dear Mr. Fahmi, Warm greetings from us at Amaroossa Cosmo Hotel Jakarta Thank you for choosing Amaroossa Cosmo Jakarta as your first choice hotel to stay in Jakarta. Thank you for taking the time to provide a review and input during your stay at Cosmo Amaroossa Jakarta. We really hope to welcome you back to Cosmo Amaroossa Jakarta Warm regards General Manager
W***i
Staycation
8.5
/10
Reviewed 10 week(s) ago
At night it's a bit noisy, lots of cars and motorbikes passing by even though we got a room on the 6th floor.
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1 people find it helpful
Number of reviews per page
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