Dear Reza E., Warmest Greetings from Cosmo Amaroossa Jakarta. Thank you for taking the time to share your wonderful review and for giving us a perfect rating. We are truly delighted to know that you and your child enjoyed your stay and found our hotel beautiful, clean, and comfortable. Your kind words are a great motivation for our team to continue delivering the best hospitality experience to every guest. We sincerely appreciate your support and hope to have the pleasure of welcoming you and your family back to Cosmo Amaroossa Jakarta in the near future. Warm regards, Yudi Aryadi General Manager Cosmo Amaroossa Jakarta

Dear Mr/Mrs. Adhitya W., Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. We understand how frustrating it must have been to experience a delayed check-in, especially after a long journey and while traveling with a large group. On the day of your arrival, the hotel was operating at full occupancy, which unfortunately impacted our room preparation process. However, we fully acknowledge that this should not have affected the quality of your stay, and we sincerely regret the inconvenience caused by the delayed room readiness, towel availability, and the issues you encountered with the air conditioning and refrigerator. Please be assured that your feedback has been shared with our Housekeeping and Engineering teams for immediate evaluation and improvement. We are also reviewing our operational procedures to ensure better preparedness during high occupancy periods. We truly appreciate your constructive feedback, as it helps us improve our services. We hope you will give us another opportunity to welcome you back and provide you with the comfortable and seamless experience that you rightfully expect from Amaroossa Cosmo Jakarta. Warm regards, Management Amaroossa Cosmo Jakarta

Dear Mr. Dean E.W., From Cosmo Amarusa Jakarta, we respectfully thank you for taking the time to write such a positive review and giving us a perfect score. We are delighted to hear that you enjoyed your stay at Cosmo Amarusa Jakarta. Thank you for your compliments on the friendly service, breakfast, and the service provided by Nabila, one of our team members. We will forward your compliments to her as a token of our gratitude and to inspire her to continue providing the best possible service to all our guests. Your positive review is a source of pride and encouragement for our entire team in striving to improve the quality of our service and create memorable guest experiences. We hope to welcome you back to Cosmo Amarusa Jakarta on your next visit to Jakarta. Sincerely, UD Arayadi, General Manager, Cosmo Amarusa Jakarta

Dear Valued Guests, It is with great pleasure that we are pleased to inform you of the following from Cosmo Amarusa Jakarta. First, I would like to thank you for choosing Cosmo Amarusa Jakarta as your preferred accommodation during your stay in South Jakarta. Thank you very much for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced regarding the air conditioning in your room and the taste of the breakfast menu not meeting your expectations. Please give us the opportunity to welcome you again in the future and prove that we have restored the highest standards of quality that you deserve. Thank you again for sharing your experience with us. We hope your next visit will be even better than this one. Sincerely, The Management Team

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all our guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all our guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all our guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all our guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all our guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all our guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all our guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all our guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta. First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Thank you for your review. We thoroughly inspect the cleanliness of each room before check-in. We are deeply grateful for your loyalty, having stayed with us since 2022. We are committed to maintaining the quality of our services and facilities to ensure a comfortable and pleasant stay for all our guests. We always check the taste of our food and beverages before serving, and we regularly rotate our menu. We sincerely hope that you will give us the opportunity to welcome you again in the future and prove that we have restored the highest quality standards you deserve. Thank you again for sharing your experience with us. We hope your next visit will be even better. Sincerely, The Management Team

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all our guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all our guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all our guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all our guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all our guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all our guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager

Dear Valued Guest, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Thank you for taking the time to provide a review, which is very important to us. First, on behalf of the management of Cosmo Amaroossa Jakarta, I would like to sincerely apologize for the disappointing and unpleasant experience you had during your stay. We understand your frustration. Your feedback has been forwarded to the department head for immediate investigation. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and banquets to weddings and more. Our Grand Hall is the best in South Jakarta, with its spaciousness and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for sharing your experience with us. We hope your next visit will be even better than the last. Sincerely, The Management

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all our guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all our guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager

Dear valued guest, this is the warmest greeting from Cosmo Amarusa Jakarta! First of all, we sincerely thank you for choosing Cosmo Amarusa Jakarta as your accommodation during your stay in South Jakarta. Thank you for taking the time to share your dining experience at our hotel. We take all constructive feedback very seriously to improve the quality of our service. We sincerely apologize if the menu provided did not meet your expectations, or if the taste or spiciness of the food was lacking. We will pass this valuable feedback on to our kitchen team to enrich our menu and further enhance the flavor of our dishes. At Cosmo Amarusa Jakarta, our friendly and professional staff are always dedicated to providing the best service so that you can have a comfortable and enjoyable stay. Additionally, our hotel features several meeting rooms available for various events, including conferences, meetings, and weddings. In particular, South Jakarta's premier banquet hall is a spacious, pillar-free space suitable for large-scale events. Thank you once again for sharing your valuable experience. We hope your next visit will be an even better experience. Sincerely, Management

Dear Valued Guest, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Thank you for choosing our services again. However, we have read your review with great regret. We sincerely apologize for the inconvenience you experienced having to change rooms due to the same issue: the air conditioning not being cool enough. We understand how tiring it can be to have to change rooms when you should be resting. Thank you again for sharing your experience with us. We hope your next stay will be pleasant. Sincerely, The Management

Dear Valued Guest, Warm greetings from Cosmo Amaroossa Jakarta! First of all, thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Thank you for your detailed feedback regarding our suite. We apologize for any inconvenience regarding the condition of the towels, spring mattress, air conditioning, and the breakfast service not meeting expectations (juice and ice). We have noted all your comments and forwarded them to the relevant departments for immediate follow-up and improvement. We are pleased that you were satisfied with the other amenities and the bathtub. We hope to welcome you back again with even better service quality. Furthermore, we have friendly and professional staff committed to providing the best service to create a comfortable and memorable experience throughout your stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and seminars to weddings and other events. Our ballroom is the best in South Jakarta, with its spacious and pillar-free design, ideal for all types of large events. Thank you again for sharing your experience with us. We hope your next visit will be even better than this one. Sincerely, The Management Team

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, UD Arayadee

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all guests. Our clean rooms and excellent service are a testament to our commitment to providing rooms that meet CHSE standards, creating a safe and comfortable atmosphere for all guests. Furthermore, we have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms that can be used for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta; its spaciousness and pillar-free design make it ideal for all types of events with large numbers of participants. Thank you again for your willingness to share your stay experience with us. We hope your next visit will be even better than the last. Sincerely, The Management Team

Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to always providing the best service to all guests. Our clean rooms and excellent service are a testament to our commitment to providing CHSE-certified accommodations to create a safe and comfortable atmosphere for all guests. Furthermore, we have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms available for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for all types of events with large numbers of participants. Thank you again for your willingness to share your experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager