W***u
6.7
/10
Reviewed 2 week(s) ago
The air conditioning in the room was hot. Breakfast wasn't very tasty.
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Accommodation's Reply
06 Jun 2026
Dear Valued Guests, It is with great pleasure that we are pleased to inform you of the following from Cosmo Amarusa Jakarta. First, I would like to thank you for choosing Cosmo Amarusa Jakarta as your preferred accommodation during your stay in South Jakarta. Thank you very much for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced regarding the air conditioning in your room and the taste of the breakfast menu not meeting your expectations. Please give us the opportunity to welcome you again in the future and prove that we have restored the highest standards of quality that you deserve. Thank you again for sharing your experience with us. We hope your next visit will be even better than this one. Sincerely, The Management Team
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