Monoloog Hotel Makassar

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Overall Ratings & Reviews Monoloog Hotel Makassar

Traveloka (10,438)
Other sources (20)
8.3
Very Good
From 10,438 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.7

Location

8.5

Service and Facilites

8.2

People often mention about Monoloog Hotel Makassar
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Distance to City Center (108)
Bedroom (105)
Staff Friendliness (96)
Ambiance (96)
Bathroom (91)
Accessibility (88)
Surroundings (82)
Hotel Area (76)
Wifi (68)
Check-in/out Time (68)
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Traveler Reviews Monoloog Hotel Makassar

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40
Customer reviews
f***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very comfortable and strategic location.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Thank you for your kind review! We are delighted to hear that you enjoyed your stay and found our hotel accommodating. Your positive feedback means a lot to our team and motivates us to continue providing the best service and comfort for our guests. We look forward to welcoming you back to Monoloog Hotel Makassar for another pleasant stay! Best regards, Management of Monoloog Hotel Makassar
MELKI A. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good. Overall, everything is good and comfortable.
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Accommodation's Reply
26 Oct 2026
Dear Mr.Melki A.B, Thank you for your kind review! We are delighted to hear that you enjoyed your stay and found our hotel accommodating. Your positive feedback means a lot to our team and motivates us to continue providing the best service and comfort for our guests. We look forward to welcoming you back to Monoloog Hotel Makassar for another pleasant stay! Best regards, Management of Monoloog Hotel Makassar
M***M
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good, just surprised when I was sleeping.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Thank you for your kind review! We are delighted to hear that you enjoyed your stay and found our hotel accommodating. Your positive feedback means a lot to our team and motivates us to continue providing the best service and comfort for our guests. We look forward to welcoming you back to Monoloog Hotel Makassar for another pleasant stay! Best regards, Management of Monoloog Hotel Makassar
Muhammad S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
The worst hotel in my opinion, because I mistyped the booking name, so I couldn't check in. Plus, there was no refund. I'd just arrived from out of town and needed some rest because it was already 11 PM. Worst hotel experience of all time.
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Accommodation's Reply
19 Oct 2026
Dear Mr. Muhammad S., Monolook Hotel Makassar would like to inform you that we apologize for the inconvenience you experienced. We understand your dissatisfaction regarding the issue that occurred during the check-in process. According to hotel policy, check-in requires the name matching the National Identity Card (KTP) to verify guest information. Regarding the refund request, this depends on the terms and conditions and policies of the online booking agent (OTA) from which you made the booking. We appreciate your understanding of these relevant requirements. Thank you for your attention and understanding. Sincerely, The Management Team, Monolook Hotel Makassar
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E***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
First time staying at Monolog, quite pleasant.
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Accommodation's Reply
19 Oct 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest Greeting, Management Monoloog Hotel Makassar
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Karno N. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Highly recommended. The hotel is clean, the staff is friendly, and it's centrally located, close to everything. There's also a minimarket downstairs. I stayed here so comfortably yesterday that I didn't have to move hotels for a week. It's simply the best.
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1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Bapak Karno N.S, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest Greeting, Management Monoloog Hotel Makassar
S***T
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Clean, close to town and affordable.
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Accommodation's Reply
19 Oct 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest Greeting, Management Monoloog Hotel Makassar
t***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
It used to be called Red Planet, which is why I chose this hotel to stay, but now it's completely different—cleanliness isn't great. The sheets are dirty and stained. The bathroom also needs a facelift.
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1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Sir/Mam, Warmest greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. Please accept my humble apologies for the inconvenient caused during your stay in our hotel. We already pass your info to the related department for the improvement. Once again thank you for your kind attention and really hope that we could maintain our good relation, also looking forward in serving you again at our hotel. Warmest Greeting, Management Monoloog Hotel Makassar
A***a
icon-origin-TRAVELOKA
7.7
/10
Reviewed 9 week(s) ago
The room was not worth the price and did not match the picture. The AC leaked and flooded the room, which is why I don't want the AC anymore. The check-in time was very long. I don't want to stay here again, it's already expensive, almost 300 I paid, but it's very disappointing.
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2 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Valued Guest, We would like to inform you that Monolook Makassar Hotel apologizes for the inconvenience you experienced during your stay, particularly regarding the air conditioning conditions, the suitability of your room, and the waiting time during check-in. Your feedback is important to us, and we will investigate with the relevant team to address the issues promptly and prevent recurrence. We understand that this experience did not meet your expectations. Thank you for your feedback and suggestions. Once again, we apologize for the unpleasant experience. Sincerely, The Management Team, Monolook Makassar Hotel
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R***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
The toilet is clogged, it takes a long time for the waste to come down when flushed.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, This is an update from Monolook Hotel Makassar! Thank you for your feedback. We apologize for the inconvenience you experienced regarding the toilet issue, particularly the excessively long flush time. We have received your feedback and will immediately inspect the restrooms to ensure they are functioning properly. We are committed to maintaining the comfort and quality of our facilities to provide the best possible stay for all our guests. Once again, we apologize for any inconvenience and thank you for your understanding and feedback. Sincerely, The Management Team, Monolook Hotel Makassar
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n***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The staff is friendly and the rooms are very clean.
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1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest Greeting, Management Monoloog Hotel Makassar
R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very clean, comfortable, and the staff are very friendly.
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Accommodation's Reply
28 Aug 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Management Monoloog Hotel Makassar
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
There is no hot water if you want to take a shower.
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Accommodation's Reply
28 Aug 2026
Dear Sir/Mam, Warmest greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. Please accept my humble apologies for the inconvenient caused during your stay in our hotel. We already pass your info to the related department for the improvement. Once again thank you for your kind attention and really hope that we could maintain our good relation, also looking forward in serving you again at our hotel. Warmest greeting, Management Monoloog Hotel Makassar
I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly, providing the best service.
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Accommodation's Reply
28 Aug 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Management Monoloog Hotel Makassar
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Strategically located and comfortable. Friendly and quick, hassle-free, and affordable. Just a quick nap, check in at 3 and check out at 10.
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Accommodation's Reply
18 Aug 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Regards, Hotel Manager,
Trisna F. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
It's great, close to downtown Makassar. It's also easy to find snacks.
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Accommodation's Reply
11 Aug 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Herlia. Asst. Hotel Manager.
n***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
It's very comfortable there, sis 🤏
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Accommodation's Reply
11 Aug 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Herlia. Asst. Hotel Manager.
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 15 week(s) ago
Not bad for that price, okay too.
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1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Herlia. Asst. Hotel Manager.
B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Good facilities, good service, clean and safe.
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Accommodation's Reply
11 Aug 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Herlia. Asst. Hotel Manager.
I***m
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
If you have any complaints, don't hesitate to inform the receptionist directly, the best service is guaranteed.
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1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Herlia. Asst. Hotel Manager.
Number of reviews per page
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