Galaxy Hotel Banjarmasin

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Overall Ratings & Reviews Galaxy Hotel Banjarmasin

Traveloka (2,478)
Other sources (8)
8.6
Very Good
From 2,478 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Galaxy Hotel Banjarmasin
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Staff Friendliness (35)
Room Space (31)
Distance to City Center (30)
Ambiance (29)
Bedroom (27)
Surroundings (26)
Hotel Area (25)
Bathroom (23)
Taste (23)
Variety (22)
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Traveler Reviews Galaxy Hotel Banjarmasin

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40
Customer reviews
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Highly recommended for families and friendly service.
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Accommodation's Reply
09 Dec 2025
Dear A*i, Warm regards from Galaxy Hotel Banjarmasin! Thank you for taking the time to write a positive review and rating of our hotel. We are very grateful to know that you were impressed with our services and facilities during your stay at Galaxy Hotel Banjarmasin. Your feedback and input is very valuable to us as it drives us to strive to improve the quality of our hotel and provide a good experience for all our guests. We look forward to welcoming you back to Galaxy Hotel Banjarmasin! Best regards, Bambang Wijanarko General Manager
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Kian J. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The location is very strategic, across from Duta Mall. The FO during check-in was not very friendly and asked for a 300,000 IDR deposit, even though we had already paid in full for the room.
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Accommodation's Reply
09 Dec 2025
Dear Kian J. P., Warmest regards, Galaxy Hotel Banjarmasin We appreciate you taking the time to write a review and rate our hotel. We apologize for the inconvenience you experienced while staying at our hotel, especially during the check-in process. As we have mentioned, our hotel policy requires a security deposit of IDR 300,000 per room to be used for all other transactions at our hotel and is fully refundable upon check-out. Once again, we apologize for any inconvenience caused and thank you very much for your kind review and feedback. We look forward to welcoming you back to our hotel soon. Best regards, Bambang Wijanarko General Manager
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h***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
really cool
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Accommodation's Reply
09 Dec 2025
Dear Madam, Warmest regards from Galaxy Hotel Banjarmasin! Thank you for your positive review and rating of our hotel. We are very glad that you were satisfied with our service and accommodation during your stay at Galaxy Hotel Banjarmasin. We will continue to strive to improve the quality and service of our hotel to provide an excellent experience for all our guests. We look forward to welcoming you back to Galaxy Hotel Banjarmasin! Best regards, Bambang Wijanargo General Manager
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 5 week(s) ago
the staff make me confused, and fix your rules !
1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear N***I Warmest Greetings From Galaxy Hotel Banjarmasin. Thank you for taking the time to provide your review of our hotel services. We apologize for the inconvenience you bad experienced at our hotel especially during you stay. Your review is very important to improve the quality of our facilities and services. We will also ensure that this kind of incident does not happen again on your next visit to our hotel. We look forward to welcoming you back to our hotel Best regards, Bambang Wijanarko General Manager
S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Staying at Galaxy Hotel was very comfortable, the rooms were spacious and the facilities were good. The breakfast was also very satisfying, with a wide selection of appetizers and desserts. However, the rooms were not soundproof, between 504 and 505.
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Accommodation's Reply
11 Nov 2025
Dear Mr. Suripto, Warmest regards, Galaxy Hotel Banjarmasin Thank you for taking the time to write a review about our hotel facilities. We apologize for any inconvenience you experienced, especially during check-in. Your feedback will play a part in improving the quality of our facilities and services. We look forward to welcoming you back to our hotel again. Best regards, Bambang Wijanargo, General Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly and helpful. Thank you very much. Stay strong and healthy.
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1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Ms. Y*a, Warm regards from Galaxy Hotel Banjarmasin! Thank you for your positive review and rating of our hotel. We are very glad that you were satisfied with our service and accommodation during your stay at Galaxy Hotel Banjarmasin. We will continue to strive to improve the quality and service of our hotel to provide an excellent experience for all our guests. We look forward to welcoming you back to Galaxy Hotel Banjarmasin! Best regards, Bambang Wijanarko, General Manager
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly, during check-in and check-out, and what I liked most was the room service facility.
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Accommodation's Reply
11 Nov 2025
Hello L*a! Banjarmasin Galaxy Hotel, Best regards, Thank you very much for your valuable comments and suggestions. We are very pleased to know that you were satisfied with our hotel's services and facilities during your stay at Banjarmasin Galaxy Hotel. Your valuable comments are very important to us and we will continue to strive to improve our hotel to provide the best experience for all our guests. We hope to welcome you back again soon. Best regards, General Manager Bambang Wijanargo
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Rudy
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 8 week(s) ago
Got problem with the bathroom, to be in clough, so abit watery inside bathroom so becoming slipery. The smell of smok room is a bit unbearable. Didnt know there are different price for the room without smoking.
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Mr. Rudy H Warmest Greetings From Galaxy Hotel Banjarmasin. Thank you for taking the time to provide your review of our hotel services. We apologize for the inconvenience you bad experienced at our hotel especially during you stay. Your review is very important to improve the quality of our facilities and services. We will also ensure that this kind of incident does not happen again on your next visit to our hotel. We look forward to welcoming you back to our hotel Best regards, Bambang Wijanarko General Manager
M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, the menu is varied, the food tastes good, the hotel is clean and comfortable.
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Accommodation's Reply
11 Nov 2025
Dear Mr. Galaxy Hotel Banjarmasin, Warmest regards! Thank you for your positive review and rating of our hotel. We are very glad that you were satisfied with our service and accommodation during your stay at Galaxy Hotel Banjarmasin. We will continue to strive to improve the quality and service of our hotel to provide an excellent experience for all our guests. We look forward to welcoming you back to Galaxy Hotel Banjarmasin! Best regards, Bambang Wijanargo General Manager
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a***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the facilities are complete, and the access is easy due to its strategic location.
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Accommodation's Reply
11 Nov 2025
Dear Guest, Galaxy Hotel Banjarmasin would like to thank all our staff for your valuable review and positive comments. We are very glad that you were satisfied with the services and facilities provided by Galaxy Hotel Banjarmasin. Your valuable comments are very important to us and we will strive to improve the quality of our hotel and provide the best experience to all our guests. We sincerely hope to welcome you back again soon. Best regards, General Manager Bambang Wijanargo
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A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff are very friendly, every room smells nice, and there's a sense of security. Every corner of the hotel is perfect for taking photos.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Warmest regards from Galaxy Hotel Banjarmasin! We are delighted that you enjoyed your stay at our hotel. Thank you for taking the time to write a review, rate and upload photos of your stay. We hope that you will come back to stay with us again soon. We look forward to welcoming you back to Galaxy Hotel Banjarmasin again. Best regards, Bambang Wijanargo General Manager
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A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
A nice, clean, fragrant hotel with complete amenities. I spent 5 days in Banjarmasin, but I moved here for two nights because I wanted a staycation experience.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Warmest regards from Galaxy Hotel Banjarmasin! We are delighted that you enjoyed your stay at our hotel. Thank you for taking the time to write a review, rate and upload photos of your stay. We hope that you will come back to stay with us again soon. We look forward to welcoming you back to Galaxy Hotel Banjarmasin again. Best regards, Bambang Wijanargo General Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The restaurant is really cool 😍🥰 the service is also friendly.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Warmest regards from Galaxy Hotel Banjarmasin! Thank you for your positive review and rating of our hotel. We are very glad that you were satisfied with our service and facilities during your stay at Galaxy Hotel Banjarmasin. We will continue to strive to improve the quality and service of our hotel to provide the best experience for all our guests. We look forward to welcoming you back to Galaxy Hotel Banjarmasin! Best regards, Bambang Wijanargo General Manager
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Verified Traveler
icon-origin-TRAVELOKA
7.1
/10
Reviewed 12 week(s) ago
Overall good, just not kid friendly at breakfast
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear G*t. Warm greetings from Galaxy Hotel Banjarmasin! We sincerely apologize for the unpleasant experience you had during your stay at our property. We are very grateful to you for taking the time to provide a comprehensive rating and review of our hotel. Your suggestions are very important and have been well received by our hotel team, so that in the future we can improve the quality of our food, service, and overall hotel facilities in the future. Once again, the entire hotel team apologizes for the incidents that made you feel uncomfortable while staying at our hotel. We hope that you will not hesitate to stay again at Galaxy Hotel Banjarmasin. Warm regards, Bambang Wijanarko. General Manager.
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I***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly staff, clean rooms, good food, central location.
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Accommodation's Reply
02 Oct 2025
Dear I*n. Warm greetings from Galaxy Hotel Banjarmasin! We are delighted that you enjoyed your stay at our property. We are truly grateful for taking the time to review, rate, and upload photos of your stay at our hotel. We hope you will be able to stay with us again in the near future. We look forward to welcoming you back to Galaxy Hotel Banjarmasin. Warm Regards, Bambang Wijanarko. General Manager.
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W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Friendly staff, location in the city center and opposite the biggest mall in Banjarmasin.
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Accommodation's Reply
10 Sep 2025
Dear W*a. Warm greetings from Galaxy Hotel Banjarmasin! Thank you for your positive review and rating of our property. We are delighted to hear that you enjoyed our service and property during your stay at Galaxy Hotel Banjarmasin. We will continue to strive to improve the quality and service of our hotel to provide a great experience for all our guests. We look forward to welcoming you back to Galaxy Hotel Banjarmasin! Warm Regards, Bambang Wijanarko. General Manager.
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R***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Overall, everything is fine. However, in the Superior rooms, the sink is located outside the bathroom and next to the closet, causing splashes of water to splash everywhere. Hopefully, this will improve in the future. Thank you.
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Accommodation's Reply
10 Sep 2025
Dear R*na. Warm greetings from Galaxy Hotel Banjarmasin. Thank you for taking the time to share your review of our hotel facilities. We apologize for any inconvenience you may have experienced during your stay. We would like to inform you that most of our rooms are designed with the sink outside the bathroom for the sake of greater hygiene and ease of use for our guests. We greatly appreciate your review, and it will serve as input to improve the quality of our facilities and services. We will also ensure that such an incident does not recur on your next visit to our hotel. We look forward to welcoming you back to our hotel. Best regards, Bambang Wijanarko, General Manager.
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J***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Very comfortable but the policy of not allowing swimming in clothes for men should be considered, as some find it uncomfortable.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Mr. J*a. Warm greetings from Galaxy Hotel Banjarmasin! Thank you for your positive review and rating of our property. We are delighted to hear that you enjoyed our service and property during your stay at Galaxy Hotel Banjarmasin. We will continue to strive to improve the quality and service of our hotel to provide a great experience for all our guests. We look forward to welcoming you back to Galaxy Hotel Banjarmasin! Warm Regards, Bambang Wijanarko. General Manager.
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Stefania V. S.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 20 week(s) ago
Maybe in terms of buffet, there is less variety
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1 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Ms. Stefania V. S. Warmest greetings from Galaxy Hotel Banjarmasin! We sincerely apologize for the unpleasant experience you had during your stay at our property. We are very grateful to you for taking the time to provide a comprehensive rating and review of our hotel. Your suggestions are very important and have been well received by our hotel team, so that in the future we can improve the quality of our food, service, and overall hotel facilities in the future. Once again, the entire hotel team apologizes for the incidents that made you feel uncomfortable while staying at our hotel. We hope that you will not hesitate to stay again at Galaxy Hotel Banjarmasin. Warmest regards, Bambang Wijanarko. General Manager.
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Yulanda A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Basically, I'm satisfied with the friendly service and easy access in front of the mall, just walking distance
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Accommodation's Reply
30 Jul 2025
Dear Mrs. Yulanda A. P. Warm greetings from Galaxy Hotel Banjarmasin! Thank you for your positive review and rating of our property. We are delighted to hear that you enjoyed our service and property during your stay. We will continue to strive to improve the quality of our hotel to provide a great experience for all our guests. We look forward to welcoming you back to Galaxy Hotel Banjarmasin! Warm Regards, Duty Manager.
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Number of reviews per page
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