Good staff, but someone came into our room at 2:00 AM.

Clean, good service, luxurious room. The only thing I struggled with was the bathtub being too high.

We had a great experience staying at this hotel! The room was cozy, clean, and comfortable. The staff were welcoming and attentive, and everything was well taken care of. Overall, we had a lovely stay and would happily recommend this hotel to anyone looking for a nice place to stay with their family. Definitely worth a visit! 😊

Strategic location, the price is also quite cheap.

Love it so much with the facilities and humble staff. Especially the tennis court...

Close to work location and easy access.

Okay, friendly, good. Excellent service.

The location is excellent, close to everything. The room was large, the staff were all friendly, and the breakfast was delicious and affordable, as I added an extra breakfast for my child. Overall, it was okay, and the room rate was very affordable.

The rooms are large and clean, there are also swimming pool facilities.

thank you for the convenience

Clean and comfortable hotel, easy road access.

Always a pleasure to stay here. The staff are all friendly, and I really enjoy it here.

The bedroom bed was uncomfortable, and the pillows were thin. The bathroom needed repairs; the shower was clogged and needed to be fixed. There was a lot of work to be done in the bathroom. I wouldn't return.

After a long time ago, I went to Jogja and stayed again at New Sapphire and it was still as good as before, satisfying and comfortable.

friendly and city center, good food, lots of variety

The comfort and friendliness of the hotel, from the security guards to the rooms and the swimming pool, were excellent. I would give it a 1000, not a 100 anymore, but a 1000.

Excellent service👍 The staff are honest and helpful.

So far, this hotel has been very comfortable, with a pleasant environment. The rooms are very spacious, and the beds are soft and comfortable. However, it would be great if there were a room option without a bathtub, so those who prefer a shower could have a safer and more comfortable experience. But so far, there's a lot to be said for this hotel.

The service is okay, the staff is friendly, the rooms are spacious, the location is also quite strategic.

All the devices work. My only suggestion is the fragrance. Perhaps you could make the room smell nicer or use a diffuser.