favehotel Melawai

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Overall Ratings & Reviews favehotel Melawai

Traveloka (10,528)
Other sources (143)
8.4
Very Good
From 10,528 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.5

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Staff Friendliness (183)
Bedroom (178)
Surroundings (175)
Bathroom (172)
Ambiance (154)
Accessibility (153)
Distance to City Center (139)
Hotel Area (133)
Room Space (130)
Wifi (120)
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Traveler Reviews favehotel Melawai

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Customer reviews
A***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 1 week(s) ago
Comfortable, very close to Blok M, looking for breakfast there is very easy.
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Accommodation's Reply
06 Jan 2026
Dear Mr./Ms. A*a, This is Favehotel Melawa in Jakarta. Thank you for your review. We are delighted to hear that you enjoyed your stay. Our hotel is located near the M area, making it convenient for breakfast and many other delicious meals. We hope to welcome you back again soon. Sincerely, Agung Saputra, Front Office Manager.
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Verified Traveler
icon-Leisure
Leisure
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9.7
/10
Reviewed 1 week(s) ago
Intentionally chose favehotel because I already know the quality and quality of the hotel... and then the first time I stayed at Favehotel Melawai with my family, the first impression of the hotel was clean, nice and all clean, the facilities were also good, cleanliness was Number One, the receptionist was kind and friendly, the security guard was also friendly, the location was very strategic... so I didn't regret staying at favehotel Melawai, it made me comfortable but didn't make my pocket empty, top, for those who have never tried it, try it... and one more thing, if you bring a vehicle, it is a bit difficult to find a parking space, but don't worry, you will definitely get attention from the hotel
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Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Warm greetings from favehotel Melawai Jakarta. Thank you very much for your detailed and positive review. We are honored that you and your family chose to stay at favehotel Melawai for the first time. We are delighted to hear that your first impression was very positive, from the cleanliness of the hotel, which is our top priority, to the adequate facilities and the friendliness of the reception and security staff. We appreciate your understanding regarding the parking situation. We are pleased to know that the attentiveness and assistance of the hotel team made your stay comfortable. Your appreciation for the comfort of the hotel at an affordable price motivates us to continue striving to maintain quality and service. Thank you for your feedback, and we hope to welcome you and your family back for your next stay. Sincerely, Agung Saputra, Head of Reception
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Every time I go to Jakarta, I always stay here because the location is strategic, the service is also really great, I stay here all the time
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Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Warm greetings from favehotel Melawai Jakarta. Thank you very much for your trust and loyalty. We are delighted to know that every time you visit Jakarta, you always choose to stay with us, due to our excellent location and impressive service. Your appreciation is a great motivation for our entire team to continue striving to provide the best service. We hope to welcome you back on your next visit to Jakarta. Sincerely, Agung Saputra, Head of Front Office.
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A***h
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
When checking in, I was annoyed having to re-register through the hotel website even though I had booked through the app. The bellboy didn't help me at all with carrying my suitcase upstairs, I don't know where he was probably busy helping other guests. The room lock was really hard to open, the card couldn't be read even after exchanging cards. The room was quite clean, but there were no windows and the walls were thin so you could hear your neighbors if they were talking loudly. The bathroom was spacious but the bedroom was quite small. There was no shower cap provided even though the shower was a shower head type (it couldn't be moved when it was above your head). There was no drinking water bottle because you filled it yourself at the dispenser in the hallway, but the water bottle provided in the room was dirty. Parking was difficult if you brought your own vehicle, but the location was really good in the middle of Blok M. Breakfast was at Kopi Oey next to the hotel, with limited variety.
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Accommodation's Reply
09 Jan 2026
Dear Mr./Ms. A*h, Warm regards from favehotel Melawai Jakarta. Thank you for taking the time to share your detailed experience. We apologize for the inconvenience you experienced during check-in, including the need to re-register through the hotel system, the lack of porter assistance, and difficulty accessing your room key. These did not create a positive first impression, and we are sorry for this experience. We understand your disappointment regarding the comfort of the room, such as the lack of windows, poor soundproofing, bedroom size, and the incompleteness of bathroom amenities like shower caps. Regarding the drinking water and the condition of the bottles provided, we have noted your feedback and will follow up to ensure that our standards of cleanliness and comfort are maintained. Furthermore, we apologize for the limited parking space for guests arriving by private car and the limited breakfast options at our partner restaurant. All of your feedback is very important and has been forwarded to the relevant team for evaluation and future improvements. Finally, we appreciate your appreciation of the cleanliness of the room and our excellent location in the Blok M area. We sincerely hope to welcome you back and provide you with an even better stay next time. Sincerely, Agung Saputra, Head of Front Office
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l***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Friendly and professional staff, easy assisted parking
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Accommodation's Reply
06 Jan 2026
Dear Mr./Ms. I*a, Sincerely yours from favehotel Melawai Jakarta. Thank you for your review. We are delighted to hear that you were satisfied with the friendliness and professionalism of our staff, as well as the assistance with parking. We hope to welcome you back for your next stay. Sincerely, Agung Saputra, Head of Front Office.
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Reziyana V.
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Transit
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9.4
/10
Reviewed 2 week(s) ago
Very close, 5 steps to get beautiful snacks, thank you Fave Hotel, I wish you continued success ❤️
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Accommodation's Reply
31 Dec 2025
Dear Ms. Resiyana V, Sincerely yours from Favhotel Melawai Jakarta. Thank you for your excellent review. We are pleased that our hotel's location near the food center was beneficial to you. Thank you for your kind wishes and support, and we hope to continue providing you with the best service. Sincerely, Agung Saputra, Head of Reception.
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pafan s. h.
icon-Staycation
Staycation
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9.4
/10
Reviewed 2 week(s) ago
Comfortable atmosphere, clean, friendly staff, close to culinary center
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Accommodation's Reply
31 Dec 2025
Dear Mr. Pafan S.H., Sincerely yours from Favhotel Melawai Jakarta. Thank you for your positive review. We are delighted to hear that you enjoyed the clean atmosphere, friendly staff, and excellent location near the hotel's food court. We hope to welcome you back on your next stay. Sincerely, Agung Saputra, Head of Front Office.
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d***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is very close to culinary places, suitable for being close to everywhere.
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Accommodation's Reply
31 Dec 2025
Dear Mr. D*g, Sincerely yours from favehotel Melawai Jakarta. Thank you for your review and for trusting us to host your stay multiple times. We are pleased to hear that our hotel's location, close to food centers and conveniently accessible to various areas, made you feel comfortable. We appreciate your compliments on the friendliness of our staff and our service. We hope to welcome you back again on your next stay. Sincerely, Agung Saputra, Head of Front Office
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Close to Blok M which is the culinary center, the staff is friendly and I have stayed here several times, satisfied with the service.
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Accommodation's Reply
31 Dec 2025
Dear Mr./Ms. M*a, Sincerely yours from favehotel Melawai Jakarta. Thank you for your review and for your continued trust in staying with us. We are delighted to know that our excellent location in the Blok M food court area and our friendly staff have provided you with a pleasant stay. Your compliments motivate us to maintain and improve the quality of our service. We look forward to welcoming you again in the future. Sincerely, Agung Saputra, Head of Front Office.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is very strategic. You can also enjoy 24-hour culinary experiences, hehe. The hotel is comfortable, clean, and offers excellent service.
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Accommodation's Reply
31 Dec 2025
Dear Mr. R*n, Sincerely yours from favehotel Melawai Jakarta. Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location, easy access to 24-hour restaurants, as well as the comfort and cleanliness of the hotel. Your compliments regarding our team's service are also very meaningful. We hope to welcome you back again on your next stay. Sincerely, Agung Saputra, Head of Front Office.
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Yani A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Near the office, many food choices around the hotel
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Accommodation's Reply
26 Dec 2025
Dear Ms. Yani A., Sincerely yours from Favhotel Melawai Jakarta. Thank you for your review. We are pleased that our hotel's location near the office area and various restaurants around the hotel provided you with convenience during your stay. We hope to welcome you back again. Sincerely, Agung Saputra, Head of Front Office.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Near the mall, lots of food, clean, comfortable rooms
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Accommodation's Reply
26 Dec 2025
Dear Mr./Ms. Y*i, Warm greetings from favehotel Melawai Jakarta. Thank you for sharing your experience. We are delighted to hear that you enjoyed our excellent location near shopping malls and delicious restaurants, as well as the comfort and cleanliness of your room. We hope to see you again on your next stay. Sincerely, Agung Saputra, Head of Front Office.
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Rully A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A comfortable hotel, close to trendy and cute cafes. Thank you, Mas Agung and Mbak Janah, for your helpful service.
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Accommodation's Reply
26 Dec 2025
Dear Ms./Mrs. Ruli A., Sincerely yours from favehotel Melawai Jakarta. Thank you for your review. We are delighted to hear that you enjoyed your stay at our hotel and its location near popular cafes. Thank you for your appreciation of Mr. Agung and Ms. Janah for their friendly and helpful service. We will pass on your compliments to them. We hope to welcome you back again on your next stay. Sincerely, Agung Saputra, Head of Reception.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
additional special requests not met connecting door / adjacent room
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Accommodation's Reply
31 Dec 2025
Dear Mr./Ms. M*i, Sincerely yours from favehotel Melawai Jakarta. Thank you for sharing your experience. We apologize that we were unable to fulfill your special request regarding connecting rooms/adjoining rooms. Connecting rooms are very limited and subject to occupancy rates at the time. However, we appreciate your feedback and will take it into consideration so that we can better coordinate and communicate special requests in the future. We look forward to welcoming you back again and providing you with an even more pleasant stay in the future. Sincerely, Agung Saputra, Head of Front Office.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel was very nice and amazing! I loved being in there, and since it was close to Blok M, I was able to try street foods around Blok M <3
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Accommodation's Reply
26 Dec 2025
Dear A***a, Warmest greetings from favehotel Melawai Jakarta.. Thank you so much for your kind words. We’re happy to know you loved staying with us and enjoyed discovering the street food around Blok M thanks to our convenient location. It was a pleasure having you, and we hope to see you again on your next visit. Best regards, Agung Saputra Front Office Supervisor.
J***E
icon-origin-TRAVELOKA
7.7
/10
Reviewed 4 week(s) ago
In December 2025, there were road repairs in front, but there was no sign at the Blok M gate for access to the hotel. Taxis were confused and nearly late to the airport because they didn't know the directions. At night, there was a very disturbing sound like mice on the ceiling in my room. I didn't sleep well for 5 days. Otherwise, the service was good. The refrigerator was available for souvenirs. The front desk was responsive and helpful.
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Accommodation's Reply
16 Dec 2025
Dear Mr./Ms. J*e, With highest regards from favehotel Melawai Jakarta, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced due to the road construction in front of the hotel, especially the unclear signage near Blok M entrance, which made it difficult for taxis to access the hotel and affected your airport travel. We take this feedback seriously and will coordinate with the relevant departments to ensure clearer route information is provided in the future. We are also very sorry about the noise from the ceiling in your room that disturbed your sleep during your stay. This is definitely not up to our standard of comfort, and we have informed the technical and housekeeping departments to investigate and resolve this issue. Furthermore, we appreciate your satisfaction with the service of our team, especially the enthusiastic reception staff and the in-room amenities such as the refrigerator for storing souvenirs. We hope to welcome you back again for an even better stay next time. Thank you for your valuable feedback. Sincerely, Agung Saputra, Head of Front Office
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IRMA M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Thank you, the hotel is clean, helped by Mas Agung and Mbak Jannah😍
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Accommodation's Reply
16 Dec 2025
Dear Ms. Irma M, Sincerely yours from favehotel Melawai Jakarta. Thank you for your review. We are delighted to hear that you were satisfied with the cleanliness of the hotel and the service from Agung and Jannah. We will pass on your compliments to them. We hope to welcome you back in the future. Sincerely, Agung Saputra, Head of Front Office.
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G***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Everything is almost perfect It's just a shame it's a bit less soundproof.
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Accommodation's Reply
11 Dec 2025
Dear Mr./Ms. G*y, Sincerely yours from favehotel Melawai Jakarta. Thank you for your review. We are delighted to hear that you had a very pleasant experience. We apologize for the inconvenience related to the lack of sound insulation and we have informed the relevant team to investigate. We hope to provide you with an even better experience on your next stay. Sincerely, Agung Saputra, Head of Front Office.
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Anggie W. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff was cooperative with additional requests, the frontliners were also very friendly and helpful.
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Accommodation's Reply
11 Dec 2025
Dear Ms. Angie W.R., Sincerely yours from Favhotel Melawai Jakarta. Thank you for your review. We are pleased to hear that our staff were able to accommodate your additional requests and that our reception staff provided friendly and helpful service. We hope to welcome you back again soon. Sincerely, Agung Saputra, Head of Front Office.
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R***n
icon-origin-TRAVELOKA
7.1
/10
Reviewed 6 week(s) ago
I deliberately looked for a hotel near Blok M because it was still in the same area. For me, the downside here is that the parking lot is very full, security is also not on standby in front, so I ended up parking inside the building & had to drag my suitcase far away. The security often disappears so I have to open the door myself, lift my suitcase myself. The room is small, the windows are covered with stickers. Then for breakfast, the restaurant is outside the hotel (next to it), and the food is not very tasty. But for the plus side, the service is good & fast, the cleanliness is also very good.
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Accommodation's Reply
11 Dec 2025
Dear Mr. R*n, Sincerely yours from favehotel Melawai Jakarta. Thank you for taking the time to share your experience. We are delighted to hear that you were impressed with our team's prompt service and the cleanliness of your room. We apologize for any inconvenience related to the crowded parking area, inadequate security, distance to the lobby, room size, malfunctioning windows, and your breakfast experience at our partner restaurant. Your feedback is invaluable and has been forwarded to the relevant team to evaluate and improve guest comfort in the future. We hope to welcome you back for your next stay. Thank you for your continued trust in choosing us. Sincerely, Agung Saputra, Head of Front Office.
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