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Traveler Reviews POP! Hotel Kemang
Number of reviews per page
20
20
40
40
Customer reviews
Febby R. R.
Business
9.7
/10
Reviewed 4 day(s) ago
It's close to everything. There are drinks and food available in the lobby, and the vibe is great if you're looking for city lights.
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RA
Rizal A.
10.0
/10
Reviewed 5 day(s) ago
Nice and good. Good and nice. Amazing.
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Accommodation's Reply
28 May 2026
Dear Rizal,
Thank you so much for your wonderful review. We are delighted to know that you had a nice and amazing experience during your stay. Your kind words truly motivate us to continue providing the best service for our guests. We look forward to welcoming you again in the future.
Regards,
Hotel Manager
NS
Nofie S.
8.5
/10
Reviewed 5 day(s) ago
The hotel staff was friendly and helpful during the check-in process.
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Accommodation's Reply
28 May 2026
Dear Ms. Nofi, Thank you for your positive review. We are delighted to hear that our staff provided friendly and helpful service during the check-in process. Guest satisfaction and comfort are always our top priority. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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S***a
8.5
/10
Reviewed 6 day(s) ago
The place is nice and clean, but the door is a bit tricky to open. So far, so good for the price.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for your review and feedback. We are pleased that you were impressed with the cleanliness and atmosphere of our accommodation. We apologize for the inconvenience caused by the door opening. We will address your feedback as soon as possible to ensure all guests have a comfortable experience in the future. We hope to welcome you back for your next stay. Sincerely, Hotel Manager
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Verified Traveler
Business
10.0
/10
Reviewed 4 week(s) ago
The hotel is in a strategic place, that's great
1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Guest,
Thank you for your kind feedback.
We're thrilled to hear that you appreciated the strategic location of our hotel.
We always strive to provide the best experience for our guests, and we hope to welcome you again soon.
Regards,
Hotel Manager
YY
Yayah Y.
Staycation
10.0
/10
Reviewed 6 week(s) ago
Very very very satisfying and not disappointing, top markotop is the best...
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1 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Grandma, Thank you so much for your wonderful review! We are delighted to hear that you were satisfied with our service/product. We strive to continue providing the best service, and your review means a great deal to us. We hope to serve you again in the future. Sincerely, The Hotel Manager
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MC
MeL C.
8.5
/10
Reviewed 7 week(s) ago
It's good that there's a window so you can see the city view.. I just don't like the bathroom.. The bathroom is nice and clean but because the floor is made of plastic it's a bit slippery.. The TV also turns on by itself, maybe it's a short circuit.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Thank you for your review! We are delighted that you enjoyed the city view from your room window. We appreciate your feedback regarding the bathroom and will consider addressing the slippery flooring for the comfort of all our guests. Regarding the TV issue, we will inspect and repair the equipment immediately to ensure there are no further disruptions. We hope to welcome you back soon for an even better experience. Sincerely, The Hotel Manager
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N***h
6.5
/10
Reviewed 8 week(s) ago
I stayed here on a public holiday and it cost 400 thousand, I don't know about weekdays, but for that price the facilities are bad in my opinion, the AC doesn't work, the lights go on and off all night I don't know why, then in the bathroom there is a sound that makes me uncomfortable, I don't know if it's the sound of water or what, I'm too lazy to complain.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for your review and we greatly appreciate your feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the air conditioning, lighting, and noise in the bathroom. We will inspect and maintain the equipment immediately to provide our guests with a more comfortable experience. We sincerely hope you will give us the opportunity to improve your stay in the future. Thank you for your understanding, and we look forward to welcoming you back again. Sincerely, Hotel Manager
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Y***o
Staycation
8.2
/10
Reviewed 9 week(s) ago
The staff are friendly, the location is strategic, only the floor is not very clean as if it hasn't been mopped.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Thank you very much for your review! We are delighted to hear that you were satisfied with our friendly staff and convenient location. We also appreciate your feedback regarding the cleanliness of the floors, and we will follow up on this immediately to ensure all guests enjoy a comfortable stay. We look forward to welcoming you back for an even better experience. Sincerely, The Hotel Manager
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W***i
8.5
/10
Reviewed 13 week(s) ago
all ok and not disappointing
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Accommodation's Reply
02 Mar 2026
Dear guest, thank you very much for your valuable review. We are very pleased to hear that you were satisfied with our hotel's services. Your satisfaction is our top priority. We will continue to do our best to provide you with the best service and experience. Please feel free to contact us with any questions. Thank you for choosing our hotel. Sincerely, Hotel Management Team
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A***i
10.0
/10
Reviewed 13 week(s) ago
For the most comfortable rest, the staff is friendly, when it's time for sahur, they also remind you via WA & knock on the door👍
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Accommodation's Reply
01 Mar 2026
Dear Valued Guest, Thank you so much for your valuable review 😊 We are delighted that you enjoyed your comfortable stay. Your comfort and friendly service are always our top priority. Advance meal arrangements via WhatsApp and room service will make your stay even more convenient. We hope your stay was memorable and we look forward to welcoming you back again. Thank you for choosing our hotel 🙏 Sincerely, The Hotel Management Team
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A***a
Business
8.5
/10
Reviewed 14 week(s) ago
So far it's comfortable, but because it's an old hotel it's a bit worn out but it's clean and maybe I hope the TV can be upgraded.
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Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Thank you very much for your review and feedback. We are delighted that you enjoyed your stay with us. It is true that, as a long-established hotel, some areas may appear slightly dated. However, we are always committed to maintaining the cleanliness and comfort of our rooms for all guests. Your suggestion regarding upgrading the TV is greatly appreciated and will take into consideration for future improvements to our facilities. We hope to welcome you back again for an even better stay. Thank you for choosing our hotel. Sincerely, The Hotel Manager
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n***a
10.0
/10
Reviewed 14 week(s) ago
will come here again...............
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Accommodation's Reply
23 Feb 2026
Dear valued guest, Thank you for your feedback regarding your stay. We hope you will return to POP! Hotel Kemang Jakarta again. Thank you, Hotel Manager.
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A***g
Business
9.1
/10
Reviewed 16 week(s) ago
Great location near food stalls
1 people find it helpful
Accommodation's Reply
12 Feb 2026
Dear Valued Guest, Thank you for your review. Your support means a great deal to our entire team, and we are committed to continuing to provide the best service. We hope to see you again soon. Sincerely, The Hotel Manager
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m***d
10.0
/10
Reviewed 16 week(s) ago
Great, in the city center. Close to everywhere
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our central location makes it convenient for you to visit various attractions. We hope to welcome you back again in the future. Thank you, Hotel Manager.
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DS
Dewi S.
8.8
/10
Reviewed 22 week(s) ago
good close to everywhere comfortable hotel
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Mr. Davy, Thank you so much for your review! We are delighted to hear that you felt comfortable and were satisfied with the hotel's excellent location. We are always committed to providing comfort and convenience to all our guests. We hope to welcome you back again soon! 😊 Thank you, Hotel Manager
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HK
HERI K.
Business
9.0
/10
Reviewed 22 week(s) ago
The hotel is comfortable, the staff are friendly, but the food at breakfast here is not very tasty, and the variety is also lacking, it seems like it's just what it is.
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2 people find it helpful
Accommodation's Reply
31 Dec 2025
Dear Mr. Heri, Thank you very much for your review. We are delighted to hear that you had a pleasant time and were satisfied with the friendliness of our staff. We appreciate your feedback regarding the breakfast. We will focus on improving the quality and variety of the menu to provide an even more satisfying experience for our guests in the future. We hope to welcome you back again with even better service next time. Thank you for your trust. Sincerely, The Hotel Manager
Dear Valued Guest, Thank you for your review. We greatly appreciate your feedback regarding our excellent location and apologize for any inconvenience you experienced regarding the cleanliness of the room and bathroom. We will immediately assess and improve the situation to ensure our guests' comfort is always maintained. We hope you will give us the opportunity to provide you with a better experience in the future. Thank you for your attention and feedback. Thank you, Hotel Manager.
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k***o
9.7
/10
Reviewed 23 week(s) ago
Can be used as a reference for business partners
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Dear customer, thank you for your valuable review. We are delighted to hear that you were satisfied with our hotel's security and quality of service. We always strive to provide the best experience for all our guests. If you found our service helpful, we would appreciate it if you would recommend us to your business partners or relatives. We would be honored to welcome them. Thank you for trusting and using our hotel. Sincerely, Hotel Management
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S***i
9.4
/10
Reviewed 23 week(s) ago
Security is also friendly and polite.
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Dear Valued Guest, Thank you very much for your review. We are delighted to hear that you were satisfied with our safety and friendly service. Your satisfaction is our top priority, and we will continue to strive to provide the best possible service. We hope to serve you again in the future. Thank you, Hotel Manager.