Our family (2 adults and 1 child) cannot speak french but it did not matter. The reception and tour desk staff could speak great English and were very friendly and helpful. The room had a small but handy kitchenette which gave us the option of cooking when we felt like it. Close to supermarket and a couple of family restaurants, but about 30 minute walk to main part of Saint Gilles les Bains (Aquarium, Roche Noire, etc). Having said that, les aigrettes bus stop is very close. Lovely pool and very popular with families. We had a great stay here!