Verified Traveler

10.0

/10

Reviewed 2 day(s) ago

Comfortable, staff is also nice, rooms are also clean.

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Verified Traveler

8.6

/10

Reviewed 2 day(s) ago

I've stayed here twice in different rooms. The first time I had a comfortable room, but the second time the air conditioning wasn't cooling.

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L***k

10.0

/10

Reviewed 2 day(s) ago

Very satisfying. All the staff are friendly, breakfast is delicious, and the rooms are clean.

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Sofyan X.

10.0

/10

Reviewed 6 day(s) ago

The hotel staff was very friendly and quick to respond when asked for assistance.

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

This is my umpteenth time staying here. It's comfortable.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya

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M***a

8.4

/10

Reviewed 3 week(s) ago

I stayed in a room with a connecting door, the AC was not cold, and what was worse... the AC in the next room was leaking.

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C***A

10.0

/10

Reviewed 3 week(s) ago

The room is spacious, with a bathtub. The fried noodles and fried flat rice noodles are top-notch. The bread is delicious, and the ice cream is also affordable for a hotel, around 10,000 to 15,000 rupiah. There's also a long sofa.

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1 people find it helpful

Accommodation's Reply

10 Aug 2026

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Verified Traveler

10.0

/10

Reviewed 3 week(s) ago

The hotel staff were friendly and quick to assist when I lost my elevator/room key. Breakfast was decent, but the pool was smaller than the profile picture, more suitable for children. The room was clean.

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1 people find it helpful

Accommodation's Reply

10 Aug 2026

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nugroho n. n.

9.4

/10

Reviewed 4 week(s) ago

Comfortable atmosphere around busy, everything is there.

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Accommodation's Reply

10 Aug 2026

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V***s

Business

9.1

/10

Reviewed 5 week(s) ago

Overall stay experience was great. It’s just the shower that needs maintenance, the water flow from the shower head is quite poor and the hot water was slow to come out.

1 people find it helpful

Accommodation's Reply

10 Aug 2026

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A***i

10.0

/10

Reviewed 5 week(s) ago

The place is nice, but the soundproofing isn't great. The TV sound from the room can still be heard outside.

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Accommodation's Reply

10 Aug 2026

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Y***k

Transit

9.1

/10

Reviewed 5 week(s) ago

I stayed here for transit because it's close to Gubeng Station. The room and breakfast were well-suited for the price.

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Accommodation's Reply

10 Aug 2026

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S***a

10.0

/10

Reviewed 5 week(s) ago

Overall, the location is great, and it's close to everything. I recommend it for those staying in Surabaya for a few days.

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1 people find it helpful

Accommodation's Reply

10 Aug 2026

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Q***a

Staycation

9.4

/10

Reviewed 5 week(s) ago

The staff are all friendly, the rooms are clean, the bathroom and pool are also clean, the AC cools down quickly, even when turned down it's still cold, and the view is also good.

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E***a

Staycation

8.4

/10

Reviewed 6 week(s) ago

I regularly stay at G Suite, both for business trips and with my family. Overall, I'm usually satisfied, but yesterday I had an issue with the bathroom water, which suddenly became dirty and smelly. We, as customers, were not compensated for the inconvenience.

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1 people find it helpful

N***I

Leisure

8.3

/10

Reviewed 6 week(s) ago

The hot water didn't really work, the soap dispenser was broken so the soap wouldn't come out, the toilet was a bit smelly, there was no cupboard.

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Eko A.

Staycation

9.4

/10

Reviewed 6 week(s) ago

Very comfortable with beautiful city views.

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maulidyah k.

Staycation

8.8

/10

Reviewed 6 week(s) ago

The view from the second floor room, the staff are friendly from the FO, security to CS, they are informative when asked. It's just a shame there's only a little soap left, or I used too much so it ran out quickly 😁. Overall, I recommend staying here, this is my second staycation here.

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Bagus N. A.

10.0

/10

Reviewed 6 week(s) ago

The staff is friendly, the hotel is nice, the rooms are clean, and the food is delicious. If you're vacationing in Surabaya, stay here. Highly recommended.

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V***a

8.5

/10

Reviewed 6 week(s) ago

It's so comfortable with him here 💞 Hopefully there will be another opportunity to be with him here again.

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G Suites Hotel by AMITHYA

Overall Ratings & Reviews G Suites Hotel by AMITHYA

8.2

8.1

8.0

8.6

8.2

Traveler Reviews G Suites Hotel by AMITHYA