Horison Ultima Bekasi Hotel

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Overall Ratings & Reviews Horison Ultima Bekasi Hotel

Traveloka (11,339)
Other sources (78)
8.7
Very Good
From 11,339 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.7

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Staff Friendliness (258)
Ambiance (251)
Room Space (246)
Bedroom (246)
Variety (230)
Hotel Area (229)
Accessibility (224)
Taste (224)
Family Friendly (223)
Bathroom (215)
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Traveler Reviews Horison Ultima Bekasi Hotel

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Customer reviews
S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly service, clean and fragrant rooms, kids-friendly, delicious food and central location❤️
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Accommodation's Reply
29 Oct 2026
Dear Valued Guest, Thank you for choosing to stay at Horizon Ultima Bekasi Hotel and for giving us a perfect 10 rating. We are delighted that you enjoyed our service, the clean and fragrant rooms, and the delicious food during your stay. We are also pleased that our hotel is a comfortable and convenient place for families to relax, and our central location makes it easy for you to enjoy various activities. We will pass on your thanks to our entire team as a driving force to maintain the quality of our service. We hope to welcome you back again in the future. Sincerely, Ryan Vardana, General Manager, Horizon Ultima Bekasi Hotel
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Nanda D. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
Staff are friendly, clean, and very comfortable with big space.
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Accommodation's Reply
28 Oct 2026
Dear Guest, Thank you so much for your review! We’re delighted to hear you found our staff friendly, the hotel clean, and very comfortable with its spacious rooms. We hope to welcome you back to Horison Ultima Bekasi soon. Warm regards, General Manager Horison Ultima Bekasi
K***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
There are many choices of breakfast food.
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Accommodation's Reply
27 Oct 2026
Dear Ms. Kay, Thank you so much for your excellent rating and review of Horizon Ultima Bekasi Hotel. We are delighted to hear that you enjoyed our breakfast menu. Our team will continue to strive to maintain the quality and variety of our food so that all guests can start their day with a great breakfast. We hope your business trip was smooth and we look forward to welcoming you back to Horizon Ultima Bekasi Hotel again. Sincerely, General Manager, Horizon Ultima Bekasi Hotel
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K***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Easy to get anywhere and close to shopping
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1 people find it helpful
Accommodation's Reply
27 Oct 2026
Dear Ms. Kay, Thank you very much for your excellent rating and review of Horizon Ultima Bekasi Hotel. We are pleased that the hotel's superb location and proximity to shopping malls made your business travels more convenient. We look forward to welcoming you back and providing you with a comfortable stay on your next visit. Sincerely, General Manager, Horizon Ultima Bekasi Hotel
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, good housekeeping, fast service.
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Accommodation's Reply
21 Oct 2026
Dear Gentlemen/Ladies, Thank you very much for your review. We are delighted to hear that you were impressed with our friendly staff, excellent housekeeping, and prompt service during your stay at Horison Ultima Bekasi Hotel. We hope to welcome you back again in the future. Sincerely, General Manager, Horison Ultima Bekasi Hotel
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Ricky A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
So far so good, I like the pool the most. Breakfast, perhaps because my expectations were high, was just average. I'd probably come back, but maybe breakfast wouldn't need to be included.
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Accommodation's Reply
21 Oct 2026
Dear Ricky, Thank you very much for your review. We are delighted to hear that you had a positive experience, particularly enjoying the swimming pool, during your stay at Horizon Ultima Bekasi. Regarding breakfast, we apologize that it did not fully meet your expectations. This feedback is very valuable and will be forwarded to our Food and Beverage team for evaluation so that we can further improve the quality of our breakfast. We appreciate your interest in planning to stay with us again and hope your next experience will be even more enjoyable overall. Sincerely, General Manager, Horizon Ultima Bekasi
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable place, close access to the mall so if you want to buy food or play just go straight to the mall, the service is friendly, really like it, thank you.
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Accommodation's Reply
22 Oct 2026
Dear Valued Guest, Thank you very much for your review. We are delighted to hear that you enjoyed our convenient location, proximity to shopping malls, ease of dining and relaxation, and our friendly service during your stay at Horizon Ultima Bekasi Hotel. We hope to welcome you back again in the future. Sincerely, General Manager, Horizon Ultima Bekasi Hotel
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E***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Classic hotel, there is a bathtub too, but it is comfortable.
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1 people find it helpful
Accommodation's Reply
18 Oct 2026
Dear Mr. E*O, Thank you very much for your review and perfect rating of 10.0. We are delighted to hear that you enjoyed the classic ambiance of our hotel, the bathtub facilities, and the comfort of your stay at Horison Ultima Bekasi. We hope to welcome you back again in the future. Sincerely, General Manager, Horison Ultima Bekasi
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Hendra A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I often visit this hotel. I have family gatherings, and it's perfect.
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Accommodation's Reply
15 Oct 2026
Dear Ms. Hendra, Thank you very much for your review and rating of 9.1. We are delighted to hear that you are a frequent guest and find Horizon Ultima Bekasi ideal for your family vacation. Your continued loyalty is greatly appreciated, and we will continue to maintain this quality. We hope to welcome you and your family back again in the future. Sincerely, General Manager, Horizon Ultima Bekasi
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Margareth T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The Besttt Hotel that makes for a happy staycation
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Accommodation's Reply
15 Oct 2026
Dear Margaret, Thank you very much for your review and perfect 10.0 rating. We are delighted to hear that you rated Horison Ultima Bekasi as the best hotel that made your holiday so enjoyable. We hope to welcome you back again in the future. Sincerely, General Manager, Horison Ultima Bekasi
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Arjuna I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This is my second stay here. The service is friendly, the food is delicious, and the rooms are clean. Overall, my stay here was not disappointing.
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Accommodation's Reply
15 Oct 2026
Dear Ms. Arjuna, Thank you very much for your review and perfect 10.0 rating. We are delighted that this is your second visit and that you found the service, food, and cleanliness of your room excellent throughout your stay at Horison Ultima Bekasi. We greatly appreciate your loyalty in choosing to stay with us, and we will continue to maintain this quality. We hope to welcome you back in the future. Sincerely, General Manager, Horison Ultima Bekasi
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and quite helpful with the check-in process.
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Accommodation's Reply
15 Oct 2026
Dear E*y, Thank you very much for your review and rating of 8.5. We are delighted to hear that you found our staff friendly and helpful during the check-in process at Horison Ultima Bekasi Hotel. We hope to welcome you back again in the future. Sincerely, General Manager, Horison Ultima Bekasi Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All the staff at this hotel are truly the best, a hotel with really good quality.
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Accommodation's Reply
10 Oct 2026
Dear Valued Guest, We sincerely thank you for your positive review and rating. We are delighted that you rated all of our staff as excellent and that you were satisfied with the quality of your stay at Horison Ultima Bekasi. We hope to welcome you back in the future. Sincerely, General Manager, Horison Ultima Bekasi
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c***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I've stayed here many times and never get bored, because the rooms are clean... and the service is really the best 💯
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Accommodation's Reply
10 Oct 2026
Dear Valued Guest, Thank you very much for your review and for your continued loyalty in choosing to stay at Horison Ultima Bekasi without ever getting bored. We are delighted to hear that you consistently rate our rooms as clean and our service as excellent. We appreciate your continued patronage and we will continue to maintain this quality. We hope to welcome you back again in the future. Sincerely, General Manager, Horison Ultima Bekasi
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel and service are really good 🥰 I will come back again 😍😋
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1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Thank you very much for your review and the perfect 10.0 rating. We are delighted to know that you found our hotel and services excellent and that you plan to stay with us again during your visit on October 3-4, 2026 at Horison Ultima Bekasi. We look forward to welcoming you back. Sincerely, General Manager, Horison Ultima Bekasi
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's very kid-friendly and the staff are incredibly friendly. Even if there are complaints, they're handled quickly.
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Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Thank you very much for your review and perfect 10.0 rating. We are delighted that you found our hotel to be child-friendly, our staff friendly, and your complaint resolved promptly during your stay at Horison Ultima Bekasi on October 3-4, 2016. We hope to welcome you and your family back again in the future. Sincerely, General Manager, Horison Ultima Bekasi Hotel
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's absolutely fantastic!!!! Spacious room, full Netflix TV, good Wi-Fi, fast check-in, and a great pool. My baby and son are happy!!!
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you very much for your review and the perfect 10.0 rating. We are delighted that you enjoyed the spacious rooms, full Netflix TV, fast Wi-Fi, quick check-in, and the swimming pool, which brought joy to your little ones during your stay at Horison Ultima Bekasi. We hope to welcome you and your family back again in the future. Sincerely, General Manager, Horison Ultima Bekasi
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Iwan S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I really feel at home here, and every hour never seems to drag on for another day. It's truly that comfortable.
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Accommodation's Reply
06 Oct 2026
Dear Mr. Evan S., Thank you so much for your perfect score and wonderful review. We are delighted to hear that you always feel at home and often extend your stays at Horizon Ultima Bekasi. This is a truly meaningful thank you to our entire team. Your comfort is our top priority, and we will continue to maintain the quality of our service to ensure that every visit you make is a memorable experience. We look forward to welcoming you back again and hope to have the opportunity to be with you longer in the future. Sincerely, General Manager, Horizon Ultima Bekasi
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
As usual, everything was good. The breakfast menu has been expanded with both food and drinks.
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Accommodation's Reply
05 Oct 2026
Dear Mr. G*t, Thank you very much for your 8.5 rating and review after your stay at Horison Ultima Bekasi Hotel. We are delighted to hear that your stay was a positive experience. Thank you also for your feedback regarding the breakfast menu. We have forwarded your suggestions for improving the variety of food and beverages to our Food and Beverage team for their consideration and future improvements. We look forward to welcoming you back again and providing you with an even better experience. Sincerely, General Manager, Horison Ultima Bekasi Hotel
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel was nice, with minimal breakfast rules. My 6-year-old kids ate very little. Luckily, the hotel understood that kids that age wouldn't eat much, so they didn't have to pay extra or bother me. The breakfast was the best, I liked not being bothered at all, hehehe.
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Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Thank you very much for your review and five-star rating. We are delighted to hear that you enjoyed our relaxed and simple breakfast and our flexible policy of understanding children's dietary needs. We hope this experience made your family breakfast even more enjoyable. We look forward to welcoming you and your family back again in the future. Sincerely, General Manager, Horizon Ultima Bekasi Hotel
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Number of reviews per page
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