Manhattan Hotel Jakarta

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Overall Ratings & Reviews Manhattan Hotel Jakarta

Traveloka (10,198)
Other sources (380)
9.3
Exceptional
From 10,198 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

9.2

Location

9.4

Service and Facilites

9.2

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Staff Friendliness (326)
Taste (319)
Variety (313)
Distance to City Center (286)
Bedroom (282)
Ambiance (277)
Accessibility (274)
Bathroom (272)
Room Space (266)
Surroundings (259)
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Traveler Reviews Manhattan Hotel Jakarta

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Customer reviews
Dwi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 hour(s) ago
The staffs are helpful, the room is clean and comfortable to stay. I got a high floor as my request and the food is delicious. This is the best 5-star hotel ever.
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Chow
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Business
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10.0
/10
Reviewed 4 day(s) ago
My monthly and top choice to stay during my business trip. The warm smile and welcoming from the front desk, especially Ms. Nur. Keep it up 💪
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Sofian D. M.
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10.0
/10
Reviewed 1 week(s) ago
The service was very satisfying. All the staff were very friendly and helpful. I requested a welcome cake and prayer utensils, and they were all provided. Booked the Mars & Venus rooms on the 29th floor for a great view. The restaurant also has a wide variety of food options. Highly recommended.
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+3
1 people find it helpful
Accommodation's Reply
15 May 2026
Dear Mr. Sofian D.M., This is a brief message from the Manhattan Hotel Jakarta. Thank you for your wonderful review. We are delighted that you enjoyed your stay. The staff were friendly and helpful. Special requests such as the welcome cake and prayer items were fulfilled, and the view from the Mars & Venus Suite on the 29th floor was beautiful. We are also pleased to hear that you enjoyed the diverse menu at our restaurants. Your compliments and suggestions encourage our team to continue providing friendly service and memorable experiences. We hope to welcome you back in the future. Sincerely, Agung Pramudito, General Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable to stay, big room, good service
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Accommodation's Reply
12 May 2026
Dear Mr./Ms. Di,* This is a brief message from the Manhattan Hotel Jakarta. Thank you for your wonderful review. We are delighted to hear that you found our hotel to be a comfortable place to stay, with spacious rooms and excellent service. Your compliments and excellent rating encourage our team to continue striving to provide friendly service and a memorable experience. We hope to welcome you back in the future. Sincerely, Mr. Ag. Agung Pramudito, General Manager
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Alda N.
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10.0
/10
Reviewed 1 week(s) ago
The staff are all friendly. I really won't regret staying here.
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1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Ms. Alda N., Greetings from Manhattan Hotel Jakarta. Thank you for your wonderful review. We are delighted to hear that you were impressed by the warm welcome from all of our staff and enjoyed your stay. Your compliments and excellent rating encourage our team to continue striving to provide a warm welcome and memorable experience. We hope to welcome you back again in the future. Sincerely, Agung Pramudito, General Manager
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L***e
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Leisure
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8.5
/10
Reviewed 1 week(s) ago
The beauty of the city view makes you happy, the point is it's worth it.
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Accommodation's Reply
12 May 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you for your excellent review. We are delighted to know that the beautiful city views made your stay enjoyable and worthwhile. Your compliments and high rating encourage our team to continue striving for friendly service and memorable experiences. We hope to welcome you back for another relaxing stay in the future. Sincerely, Agung Pramudito, General Manager
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Siti M.
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9.7
/10
Reviewed 2 week(s) ago
Honestly, this is actually a really great hotel. It's comfortable, strategically located, the breakfast menu is really good, the service is really good. It's just that some of the furniture, like the bathtub, looks old, and the central AC for the largest room, the suite, doesn't feel cool in my opinion... That's all, I hope it gets fixed again.
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1 people find it helpful
Accommodation's Reply
08 May 2026
Dear Mr. Siti M., From Manhattan Hotel Jakarta, we respectfully thank you for your excellent review and for sharing your experience with us. We are delighted to hear that you found our hotel comfortable, conveniently located, with excellent breakfast and service. Furthermore, we greatly appreciate your constructive feedback regarding the outdated bathroom furniture and the less-than-effective central air conditioning system in the suite. This feedback is very meaningful to us and has been forwarded to our engineering and housekeeping teams for immediate action and improvement. Your compliments and high rating encourage our team to continue providing friendly service and memorable experiences. We hope to welcome you back again in the future. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
At the start of the meal, due to miscommunication between the receptionist and the restaurant, the guest should not have been immediately reprimanded, but should have been coordinated with the receptionist first before clarifying with the guest.
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Accommodation's Reply
06 May 2026
Dear Valued Guest, With our deepest respect from Manhattan Hotel Jakarta, thank you for sharing your feedback. We are delighted to hear that you were satisfied with your stay at our hotel. However, we regret that there was a lack of smooth coordination between the reception and restaurant departments, resulting in some inconvenience during your meal. We apologize for this and have forwarded your feedback to the relevant department for internal coordination before providing you with a clear explanation. Your constructive feedback is very valuable to us, and we appreciate your honesty. We hope to welcome you back again in the future for a smoother and more memorable experience. Sincerely, Agung Pramudito, General Manager
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l***y
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9.4
/10
Reviewed 2 week(s) ago
The food is good, but the cleanliness of the rooms needs attention.
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Accommodation's Reply
06 May 2026
Dear Ms./Mrs. ly,* This is a message from Manhattan Hotel Jakarta. Thank you for your valuable feedback. We are pleased to hear that you enjoyed your meal during your stay. However, we regret the issue you encountered regarding the cleanliness of your room. We apologize for the inconvenience and your feedback has been forwarded to our housekeeping team for immediate action and improvement. Your comments motivate us to further enhance our services. We hope to welcome you back again in the future for an even better experience. Sincerely, Agung Pramudito, General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is great, but perhaps the only suggestion is that each room should have a smart TV (access to Netflix, Disney Plus, etc.) to make the kids more comfortable in their rooms. Thank you.
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Accommodation's Reply
06 May 2026
Dear Ms./Mrs. Ra,* This is a message from Manhattan Hotel Jakarta: Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you had a memorable stay and everything went well. We especially appreciate your valuable suggestion regarding the addition of a Smart TV with access to platforms such as Netflix and Disney Plus to provide greater convenience for children in the rooms. We have taken this feedback into consideration and will inform the management team to improve future amenities. Your compliments and excellent rating are a great encouragement to our team in providing friendly service and memorable experiences. We hope to welcome you and your family back again in the future. Sincerely, Mr. Agung Pramudito General Manager
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G***S
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, delicious food, varied and very tasty breakfast, thank you Manhattan
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2 people find it helpful
Accommodation's Reply
06 May 2026
Dear Mr. GS, *This is a brief message from Manhattan Hotel Jakarta. Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you were impressed with our friendly staff, comfortable rooms, and varied breakfast menu. Your compliments and excellent rating are an encouragement to our team to continue providing friendly service and memorable experiences. We hope to welcome you back in the future. Sincerely, Agung Pramudito, General Manager
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G***S
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, comfortable rooms, lots of breakfast variety, thank you Manhattan
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Accommodation's Reply
06 May 2026
Dear Mr. GS, *This is a brief message from Manhattan Hotel Jakarta. Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you were impressed with our friendly staff, comfortable rooms, and varied breakfast menu. Your compliments and excellent rating are an encouragement to our team to continue providing friendly service and memorable experiences. We hope to welcome you back in the future. Sincerely, Agung Pramudito, General Manager
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G***S
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very pleasant, very friendly staff and close to everywhere
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Accommodation's Reply
06 May 2026
Dear Mr. GS, *This is a brief message from Manhattan Hotel Jakarta. Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed your stay with our friendly staff and convenient location near various attractions. Your compliments and excellent rating are an encouragement to our team to continue providing friendly service and memorable experiences. We hope to welcome you back in the future. Sincerely, Agung Pramudito, General Manager
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Very impressed with the price & facilities, will stay here again if I have any needs in Jakarta.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Mr. Md, *This is a brief message from Manhattan Hotel Jakarta. Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you were impressed with the pricing and facilities of our hotel and that you plan to return for another stay if you have any further needs in Jakarta. Your compliments and high rating are an encouragement to our team to continue providing friendly service and memorable experiences. We hope to welcome you back in the future. Sincerely, Agung Pramudito, General Manager
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R***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very impressive. All the hotel staff were friendly. The food was delicious and varied. The place was clean. Overall, it was great.
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Accommodation's Reply
06 May 2026
Dear Mr. RD, *This is a brief message from Manhattan Hotel Jakarta. Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you had a memorable experience with our friendly staff, delicious and diverse food options, and clean environment. Your compliments and excellent rating encourage our team to continue providing friendly service and a pleasant experience. We hope to welcome you back in the future. Sincerely, Agung Pramudito, General Manager
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D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
I really hope that in the future, the taste of the food will match the variety of dishes offered. Overall, the hotel gives it a 4/5.
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Accommodation's Reply
22 Apr 2026
Dear Mr./Ms. D*s, Sincerely, Manhattan Hotel Jakarta. Thank you for your positive review and memorable experience. We are delighted to hear that you enjoyed your overall stay and rated our hotel highly. We especially appreciate your feedback regarding the taste of the food, which we hope will be consistent with the variety of dishes we offer. We have shared this feedback with our culinary team to improve the quality and consistency of your dining experience. Your comments mean a great deal to us and encourage our team to continue providing friendly service and memorable experiences. We look forward to welcoming you back in the future. Sincerely, Agung Pramudito, General Manager
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A hotel with complete bathroom amenities and easy access, right in front of the busway stop. Clean, aesthetically pleasing pool, and delicious breakfast. I've been here twice and it's never been a failure.
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2 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Mr./Ms. Pi, *Sincerely, Manhattan Hotel Jakarta. Thank you for your wonderful review and experience. We are delighted to hear that you enjoyed the comprehensive bathroom amenities, convenient location near the bus stop, the cleanliness of the hotel, the beautiful swimming pool, and the delicious breakfast. We are especially pleased to learn that you have stayed with us more than once and have always had a pleasant experience. Your loyalty and appreciation mean a great deal to us and motivate our team to continue striving for friendly service and memorable experiences. We look forward to welcoming you again in the future. Sincerely, Agung Pramudito, General Manager
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I don't regret staying at Manhattan Hotel Jakarta because the hotel is that good, the breakfast is very varied and delicious, the restaurant is big, the rooms are clean, the service is really good. Recommended for those who want a staycation in Jakarta!!
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Accommodation's Reply
22 Apr 2026
Dear Mr. N*r, Sincerely, Manhattan Hotel Jakarta. Thank you for your excellent review and feedback regarding your stay in Jakarta. We are delighted to hear that you enjoyed the clean rooms, the varied and delicious breakfast, the spacious dining area, and the excellent service from our staff. Your comments mean a great deal to us and encourage our team to continue striving for friendly service and memorable experiences. We look forward to welcoming you back in the future. Sincerely, Agung Pramudito, General Manager
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The room was clean, check in and check out were fast, only the food was not very varied.
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Accommodation's Reply
22 Apr 2026
Dear Mr./Ms. G*t, With highest regards from Manhattan Hotel Jakarta, Thank you for your kind review and wonderful experience at our hotel. We are delighted to hear that you appreciated the cleanliness of the room and the quick check-in/check-out process. We also greatly appreciate your feedback regarding the variety of breakfast options. We have forwarded this to our food service team for improvement, as we strive to provide a more diverse and enjoyable dining experience for our guests. Your feedback is very important to us and inspires our team to continue striving to provide a warm welcome and memorable experience. We hope to welcome you back in the future. Dear Mr./Ms. Soka, With highest regards from Manhattan Hotel Jakarta, Thank you for your kind review and wonderful experience at our hotel. We are delighted to hear that you appreciated the cleanliness of the room and the quick check-in/check-out process. We also greatly appreciate your feedback regarding the variety of breakfast options. We have forwarded this to our food service team for improvement, as we strive to provide a more diverse and enjoyable dining experience for our guests. Your feedback is very important to us and inspires our team to continue striving to provide a warm welcome and memorable experience. We hope to welcome you back in the future. Dear Sir/Madam, With highest regards from Manhattan Hotel Jakarta, Thank you for your kind review and wonderful experience at our hotel. We are very pleased that you appreciated the cleanliness of the room and the quick check-in/check-out process. We greatly appreciate your feedback regarding the variety of breakfast options. We have shared this with our food and beverage team for improvement, as we strive to provide a more diverse and enjoyable dining experience for our guests. Your feedback is very important to us and inspires our team to continue providing warm service and memorable experiences. We look forward to welcoming you back in the future. Sincerely, Agung Pramoudito, General Manager
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W***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
So far so good, the location is definitely very strategic.
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1 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Mr. Wai, *Sincerely, Manhattan Hotel Jakarta. Thank you for your positive review and memorable experience. We are delighted to hear that your overall stay was satisfactory and that you found the hotel's location to be one of the highlights of your visit. Your feedback is very important to us and encourages our team to continue providing friendly service and memorable experiences. We hope to welcome you back in the future. Sincerely, Agung Pramudito, General Manager
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Number of reviews per page
20
40