The same review with my previous one. Please always recheck cleaning the room (reminder for the room service). It’s nice also that I can refill the water as well.

Overall ok. The facilities are quite good and the maintenance of cleanliness is good. Though, I still need to remind to clean the room, even I have put “do” clean in my door handle and the food taste is just fine but it’s quite pricy though.

Thank you Novotel. The best. I'm satisfied. The kids loved the Happy Holiday cake. Yesterday, my boyfriend really liked the steamed tomato and beef, it was delicious.

Overall.. everything is great, strategic location, if you want to eat dinner outside it's close, the room is clean, but the downside is the toilet doesn't have a bidet.. the food is delicious and varied, overall great 👍👍

Nice experience, I want to go back again.

nice place to stay... will come back again

My two-night stay in two rooms was enjoyable. The rooms were spacious, allowing the kids to play freely. The staff was friendly and helpful. Check-in and check-out were quick. The hotel was clean and fragrant. The breakfast menu could be improved in terms of variety and flavor, especially the fried rice. The fried rice was quite tasty on the first day, but the flavor faded on the second. That's it. Overall, a great experience.

The advantage of Novotel is that it is close to the city center, the parking area is adequate, only if there is a seminar / wedding event it is a bit complicated, so far Novotel is an alternative for business travelers like me, the speed of the front office in handling check-in must be maintained and improved

Comfortable and clean. A varied and delicious breakfast menu. Spacious rooms and bathrooms, for the price.

The location is very close to the station, the staff are very friendly, the rooms are spacious and the breakfast is very varied.

The hotel staff are very friendly, and are willing to help when in trouble.

The room is clean, and it's comfortable.

Next to the hotel there are several famous restaurants just a short walk away.

no privacy, people can easily get in to your room without permission or information from the receptionist

Cleanliness, environment, and room condition are good. The food at breakfast is not very diverse (breakfast at 7:30). The staff is not very friendly, perhaps because it is a busy time. For example, when offering something, only the father is offered, his wife or others are not offered. It should be global, for example: Sir, would you like coffee? Madam, would you like tea or coffee? Others... If not, it is better not to offer it or just wait for the order, j

Great stay! Modern, clean room with a comfy bed, friendly staff, and a tasty breakfast with local options. Strategic location for food and shopping. Excellent value—would happily return.

Always Novotel, stay with Novotel

Spacious and clean rooms with bathtubs. Close to various culinary options, minimarkets, and pharmacies. Breakfast is delicious and varied. Ample parking, and roll cakes are available for souvenirs priced at around 40,000 rupiah.

nice hotel.... nice staff...........................

Stayed 1 night just for transit to Pangalengan, judging from the room interior it looks like an old building.