Mutiara Hotel and Convention

Explore Mutiara Hotel and Convention
8.2
Very Good
From 4,543 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.7

Location

8.6

Service and Facilites

8.3

People often mention about Mutiara Hotel and Convention
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Staff Friendliness (110)
Distance to City Center (108)
Accessibility (103)
Bedroom (99)
Room Space (98)
Bathroom (92)
Ambiance (91)
Hotel Area (88)
Surroundings (86)
Family Friendly (85)
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Traveler Reviews Mutiara Hotel and Convention

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Customer reviews
M***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
Stayed here overnight. It's great, the pool is there, and the kids loved it. The only downside is there's no breakfast, but there are plenty of culinary options nearby since it's close to Bandung Station. The atmosphere is lively because it's in the city center. The staff and security are all friendly. The room was a bit less than clean. Otherwise, it's fine, I'd stay again if I were to visit Bandung.
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RIZKI K.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I had a very pleasant stay at the Mutiara Hotel. The atmosphere is serene and beautiful, thanks to the abundance of trees. It's located in the city center (near Paskal 23 Mall and Bandung Station). If you're hungry, there are plenty of street food outlets across from the hotel. I didn't expect the interior to be so nice. Although the room looked a bit vintage, everything worked perfectly—the TV, AC, water heater, faucet, and flush—and everything worked perfectly.
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JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Mutiara Hotel & Convention is my favorite hotel when transiting on a business trip to Banjar by Lodaya Train. Many street food options are available near Martabak Panjo, Cuangki Station, and Kartikasari store. It's a 15-minute check-in to the station and BRI-BNI ATM. Many varieties of food are available at the restaurant station for breakfast, lunch, and dinner. Also, there are grabfood/gofood options at the hotel. Fast check-in/out, clean room, friendly staff, and comfortable. Thank you Traveloka.
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1 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
I stayed for 3 days and 2 nights. On the last day, the toilet flush stopped working in the morning. Please address this with hotel management.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This hotel is affordable, inexpensive, and has a fairly clean bathroom. Although it seems old, it's beautiful. The swimming pool is also nice.
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Bihong2025
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Comfortable, clean, close access to the station.
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F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is close to the culinary center. Across the street from the hotel are many delicious restaurants and the Kartikasari souvenir center. The rooms are spacious and quite clean, although the interior is quite vintage.
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Juli N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The bathroom is really clean. I'll stay here again next time.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel, and close to the city center.
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1 people find it helpful
B***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best hotel, with a strategic location close to the train station.
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1 people find it helpful
O***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
If you go on holiday to Bandung, you must stay here again.
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Yulianti A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The hotel is an old building, it's comfortable if you don't feel scared.
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3 people find it helpful
M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
My favorite hotel when I go to Bandung, the rooms are spacious, clean and comfortable, there is a swimming pool too, it is close to everywhere and there are lots of culinary delights in front of the hotel...
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1 people find it helpful
D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff including security, help with check in and check out, help with car washing
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R***a
icon-Medical
Medical
icon-origin-TRAVELOKA
5.3
/10
Reviewed 6 week(s) ago
2 connecting rooms = 987 thousand Rupiah. What we got: 1. A thick, dried stain the size of a thumb was immediately visible on the edge of the top blanket, and several strands of what looked like a man's hair were also visible. 2. The other bed immediately showed a wrinkled sheet that had been sat on, propped up against the pillow, with several strands of hair and dirty shoe prints. 3. The cleaning staff had a lingering body odor that lingered after leaving both rooms for a long time, forcing us to quickly leave. 4. Only one roll of toilet paper and one trash can were provided in the toilet. 5. The bed was positioned against two walls, facing the AC, which was close to the hallway door, so the AC wasn't working, nor was it felt in the other room. 6. The dirty brown towels smelled very used, and they were only sprayed with freshener... to get used to bringing your own towels. 7. Too overpriced, especially without breakfast.
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2 people find it helpful
S***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Nice and comfortable. Next time, I'll stay again with my family.
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JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
My favorite Mutiara Convention Hotel when transiting for a business trip to Banjar, located near the street foods, Kartikasari Store, Indomaret, and Alfamart. Many varieties of food are available for breakfast, lunch, and dinner around the hotel, and GrabFood/GoFood are available. Fast check-in/out, clean room, friendly staff, and comfortable. Thank you Traveloka.
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1 people find it helpful
D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.5
/10
Reviewed 10 week(s) ago
For around 500,000 Rupiah, you get a very unpleasant 3-star hotel. The bathroom stinks, the room smells musty, the sheets are stained, and even the pillowcases are torn. Usually, 500,000 Rupiah gets you a very nice 3-star hotel. It's worth noting that I came here on a last-minute booking; other hotels were all booked up.
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
This is my honest review as a guest at Mutiara Hotel on April 11-12, 2026. Starting from the arrival, the check-in process was very fast and easy, no need to wait. I got a room that was considered old but quite comfortable. The room was quite spacious and had a large bed for 2 people. There was a TV whose channels could still be enjoyed while lying down. The AC was cold, maybe because the AC was old / old. But because we stayed in Bandung, it was helped by the air that was still cool. Then the bathroom was also still old, so it was less aesthetic hehe but everything functioned normally and well. Amenities: toothbrush and small toothpaste got 2, toilet paper was full. Towels were not available at first and WA to RCP was slow to respond, but when I went down to RCP they immediately gave me one, it was safe. Wifi can also be asked to the staff, and the network is quite good. Then there is an open cupboard to put suitcases / bags and some clothes can be hung. There is a water heater and glasses too, complete with coffee, tea and sugar sachets. There is also a dressing table complete with plug holes so you can do your makeup and hair to the max. Overall, the room was comfortable. The swimming pool was also comfortable, and it was open from morning until late afternoon—great. The location is perfect, with easy walking distance to everything. Check-out was also easy, and the best part was that the hotel accepted luggage storage after check-out. This was very thoughtful and helpful for those of us who wanted to walk around and buy souvenirs before returning home, without the hassle of carrying a huge backpack or suitcase. Love it! I'd definitely book a repeat stay here. Thanks...
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
2nd time staying here, the room is clean, the surrounding area has lots of delicious culinary delights, the parking lot is quite spacious.
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