My first time staying here. The lobby is luxurious, the rooms are clean and comfortable, and the receptionist is friendly and helpful. It took a while to order food to my room. However, I called twice to ask for an ashtray and to set the TV, but it didn't come. I asked for an ashtray myself, but when I happened to go upstairs, someone was cleaning another room, so I asked for it. Otherwise, everything was fine.