All Ratings, Current App Language, See all reviews
Traveler Reviews One World Hotel
Number of reviews per page
20
20
40
40
Customer reviews
WT
Wee T. K.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Good location, good service! Shopping mall just next door within walking one min!
Find this review helpful?
T***u
Business
10.0
/10
Reviewed 6 week(s) ago
All C/I and C/O processes are very fast, room cleanliness is also ok, the variety of food choices at the breakfast buffet is also very varied.
See original
Find this review helpful?
Verified Traveler
Staycation
10.0
/10
Reviewed 16 week(s) ago
This is the second time we stayed in One World hotel, and this time we stay for New Year and all i can say is we enjoy every sec of it. The room was spacious and very clean, and the highlight of all is the food! Breakfast buffet and dinner buffet both is just goodd!!
Find this review helpful?
ET
Esther T.
Leisure
10.0
/10
Reviewed 17 week(s) ago
Room is clean. covenient located beside one utama. 2 queen bed. free mini bar. water replenished daily. wonderful housekeeping will ask if we need anything whenever he see us.
Find this review helpful?
Verified Traveler
Staycation
8.4
/10
Reviewed 26 week(s) ago
Very big mall, so good for a 3 days 2 nights stay.
Find this review helpful?
RS
Raja S. R. M. S.
Staycation
10.0
/10
Reviewed 34 week(s) ago
Fun family staycation and the kids enjoy it.
Find this review helpful?
RS
Raja S. R. M. S.
Staycation
10.0
/10
Reviewed 34 week(s) ago
Good stay for family staycation
Find this review helpful?
RS
Raja S. R. M. S.
Staycation
10.0
/10
Reviewed 34 week(s) ago
Our go-to if we plan for a city staycation.
Find this review helpful?
lk
lisa k.
8.5
/10
Reviewed 45 week(s) ago
Location Is Good because connecting with a shopping mal but all bathroom amenities need more improvement. All bathroom amenities not good enough for 5 star hotel reputation. Its Worst than m world Hotel. The best things is hotel always give us extra mineral water. Our room is not ready yet so we have to wait until 2.30 pm. Make Up Room time Process need improvement because it takes too long and we have to wait at lobby about 1 hours until our room finish
Read More
Find this review helpful?
l***a
Medical
8.5
/10
Reviewed 53 week(s) ago
The staff is really friendly and helpful. Nice place to stay! Definitely will come back.
Find this review helpful?
SK
Sheikh K. A. B. S. S.
Business
10.0
/10
Reviewed 54 week(s) ago
a very nice hotel next to one of the biggest mall in Kuala Lumpur. Amazing location.
Find this review helpful?
W***i
Leisure
8.8
/10
Reviewed 67 week(s) ago
Although not a new hotel, the maintenance is really good. Rooms are clean, and the towels are clean. The location is great, connected to 1 Utama shopping mall, so there are plenty of options to eat and shop around.
3 people find it helpful
F
Filvanawaty
10.0
/10
Reviewed 77 week(s) ago
The staff is very friendly, the room is clean and well maintained, the bathroom shower has strong water so it's satisfying to shower, unlike other hotels which generally have small water.
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2024
Dear Filvanawaty,
Warmest Greetings from One World Hotel!
Thank you for taking the time to give us a rating on your recent stay at our hotel as we always appreciate hearing from our guests.
We are glad that you enjoyed your recent stay with us.
We are delighted to have been of service to you and look forward to welcoming you back to our hotel soon.
Thank you.
Best Regards
The Management of One World Hotel
J***s
Leisure
10.0
/10
Reviewed 80 week(s) ago
Great hotel and location, will come to stay again in future.
Find this review helpful?
Accommodation's Reply
18 Oct 2024
Dear valued guest,
Warmest Greetings from One World Hotel!
Thank you so much for your outstanding review. We are glad to hear that it has been an enjoyable stay for you and that you were happy with our services and facilities.
The strategic location of the hotel is something that our guests benefit from, not just for the convenience when exploring our city and One Utama Shopping Mall but public transportation is also easily available.
We at One World Hotel pledge to provide the best service and facilities to our valued guests.
We are very happy to have been of service to you and look forward to welcoming you back to the hotel soon.
Best Regards
The Management of One World Hotel
N***l
Staycation
10.0
/10
Reviewed 80 week(s) ago
The staff was very friendly and breakfast amazing!
Find this review helpful?
Accommodation's Reply
18 Oct 2024
Dear valued guest,
Warmest Greetings from One World Hotel!
Thank you for choosing to stay with us and for giving us such a wonderful review.
We are delighted to know that your stay was well managed and your compliments will certainly be shared with all our Associates, as it will be a great motivation for them to continuously strive further for excellent hospitality.
It would be our pleasure to welcome you back for another remarkable experience during your next trip to Petaling Jaya.
Thank you.
Best Regards
The Management of One World Hotel
A***a
10.0
/10
Reviewed 97 week(s) ago
The upgrade room continues to deluxe king. The staff is good and ready to wish another anniversary. Being close to the mall is the purpose of staying at this hotel.
See original
Find this review helpful?
W
Winawati
9.7
/10
Reviewed 120 week(s) ago
Great location, clean rooms, but we got our rooms on the smoking floor even though we chose non-smoking rooms on our booking.
Find this review helpful?
Accommodation's Reply
15 Jan 2024
Dear Winawati Winawati,
Warmest Greetings from One World Hotel!
Thank you for staying with us and for taking the time to provide us with your feedback.
Please rest assured that we will continue to work to deliver the warm hospitality and excellent service that reflects One World Hotel’s hospitality.
We hope to be of service to you again in future.
Thank you.
Best Regards
The Management of One World Hotel
Ong FERNFERN
6.6
/10
Reviewed 120 week(s) ago
I didn't enjoy my stay at One World this time. First the toilet flush wasn't working, second the aircon in the room had an issue and was noisy throughout the night and last the silicone in the toilet was moldy. They finally change the room. The aircon was better but the mold is there and the worst endless knocking sound from somewhere. Location wise though is convenient. For the price that was paid I wish the hotel room experience was much better.
Read More
Find this review helpful?
Accommodation's Reply
02 Feb 2024
Dear Ong Fernfern,
Warmest Greetings from One World Hotel!
We thank you for staying with us and for taking the time to provide us with your feedback.
We were extremely disappointed to read about the challenges experienced and have already shared these with the team as we view your comments very seriously. They are certainly not synonymous with our usual high standards for excellent service.
Please accept our sincere apologies for not meeting your expectations and we hope you will give us another opportunity to welcome you back on your next visit.
Thank you.
Best Regards
The Management of One World Hotel
CK
Chip K. A.
8.5
/10
Reviewed 131 week(s) ago
Shopping mall side by side. Many food outlet. Convenient. Will sure come and stay again.
Find this review helpful?
Accommodation's Reply
25 Oct 2023
Dear Chip Keong Ang,
Warmest Greetings from One World Hotel!
Thank you so much for your outstanding review. We are glad to hear that it has been an enjoyable stay for you and that you were happy with our services and facilities.
The strategic location of the hotel is something that our guests benefit from, not just for the convenience when exploring our city and One Utama Shopping Mall but public transportation is also easily available.
We at One World Hotel pledge to provide the best service and facilities to our valued guests.
We are very happy to have been of service to you and look forward to welcoming you back to the hotel soon.
Best Regards
The Management of One World Hotel
CT
Chan T. Y.
9.1
/10
Reviewed 133 week(s) ago
Repeated stay, this time for business. Staff were accommodating with requests but the room was rather warm even when the aircon was on the lowest setting. Gym was big, spacious and adequate. Card key door malfunctioned on the last day of stay which locked me out of room after returning from breakfast. Thankfully, they managed to open the door within 30min but it gave me a scare I might miss the flight home. Nothing stopping me from returning. Good hotel.
Read More
Find this review helpful?
Accommodation's Reply
16 Oct 2023
Dear Tze Yang Chan,
Warmest Greetings from One World Hotel!
Thank you for staying with us and for taking the time to provide us with your feedback.
Please rest assured that we will continue to work to deliver the warm hospitality and excellent service that reflects One World Hotel’s hospitality.
We hope to be of service to you again in future.
Thank you.
Best Regards
The Management of One World Hotel