Overall Ratings & Reviews Home2 Suites by Hilton Orlando Near Universal

Great all around

😍😍😍😍

Me encanto!

Upon checking in late, hour and half past check in time, room was not ready. I was told by the front desk clerk “it happens”. The breakfast buffet was the same offerings practically every day so it got old after a weeks stay, basically fixings for breakfast sandwiches, waffles, & cereal. This hotel has no restaurants or food offerings other than the breakfast buffet. The free universal shuttle that was advertised had to be reserved at another hotel across the street and offered very limited times and seats available. Ended up using Lyft for our Universal excursions.

The polite, humble, and precious staff! Ftom the front desk to dining to your environmental, they were extremely professional. I appreciated how well each of them carried themselves in uniform, hair nice and neat and had spirits that displayed they love what they do! We felt safe. Tha pool areacwas kept ckean and beautiful, very inviting! Should my travel send me again that way, Home2 will be my home away from home again. The breakfast is off the chain!!

Very clean, quiet hotel with a very good location.

Clean and spacious room with great amenity. It was great stay

overall good

Loved it. Conveniently located, very clean, excellent staff!

The place was great . The breakfast was great . The room was spacious and clean loved how close it was to universal . The only downside was the laundry They recommended to their sister hotel across the street . To say that this is a Hilton hotel chain says something completely different then what I experienced . You need a key card after a certain time to get into the building. I waited for the door to open and the guy saw me and he took about 5 minutes to open the door. When I explained the situation and asked where their laundry facility is located he told me he didn’t know . The janitor had to answer where the laundry was located. We walk to the elevators and the janitor runs to us to tell us that it broken . (It would have been nice if the front desk guy could’ve told us that to being with and point us in the right direction). Mind you I asked him if I could get a key card or if I needed a key card to get in the laundry he said no. We get upstairs and we need a key to get into the laundry. A guest lets us in and there is no power button on the washer . I used the phone to call the front office to ask where the start button was and his exact was were “I have no idea”. Another man came in (no uniform) just black pants and shirt . Nothing about who he was nor hotel logo. (Which I feel like is very unsafe because I’m not sure who he is )He didn’t know how to work the washer either. Needless to say I spent 2 hours of my time and $3.00 of my money just to WASH ONE load of

It was amazing. The staff was very attentive and friendly. My family and friends had a great time. I would definitely stay here again in the future.

Stay was nice but pillows in room were horrible. Everything else was great.

Excellent hotel. The room I got was really Nice & spacious. I loved this hotels location & the price was great. The one fact I did not like was that pets are welcome to all rooms. I think there should be few room or a top floor for room no pets for people with allergies & just as an option. :) great hotel! Great location!!!

Good, but I’ve stayed at better Home2 Suites. Pros: Great value; very inexpensive room with great breakfast and free parking Best breakfast spread of the 4 different Home2 Suites we stayed at in the past 2 weeks Proximity to parks = great, only a $6 Lyft drive Rooms very large Cons: No conditioner, asked for it to be refilled and never was Broken laundry facilities Front desk staff seemed indifferent Free shuttle to theme parks can only be booked between 7-11am from the hotel across the street, so can’t get rides the day after checkin Very expensive lobby food ($10 frozen meal, $5 snack bag of chips, $6 Powerade)

Good clean hotel

This was a good nearby hotel for Universal parks. Breakfast was good though monotonous after a few days but excellent options. Multiple restaurants nearby and safe parking. The universal shuttle doesn’t stop at this property so we either had to catch it across the road or behind this hotel (four point hotel). Also they don’t have reservations desk at this property so had to walk across to other one. Rooms are good with kitchenette. Overall a good option to visit Universal and Sea world parks

The best

Everything was perfect for us

The hotel needs some TLC, also i understand pet friendly is a thing now, but please use a floor fot that and don't mux the guest who don't like the smell of dog.

Great stay, staff was very friendly. Only