Overall Ratings & Reviews Makassar Guesthouse

the receptionist is not friendly, the rooms are not air conditioned, the beds and pillows smell bad, the water does not flow, and because I ordered via Traveloka they ask not to order from Traveloka anymore, not at all friendly, for other guests it's better to look for a hotel or another guest house, for Traveloka the cooperation contract will be terminated, very disappointing

Hopefully the service can be improved again

Book a deluxe room (the best) but get a dirty room instead. the room lights didn & apos; t work, the water in the bathroom ran out, the mattress was itchy, was given on the 4th floor and had to go up the stairs.

No WIfi in the room, bad service.

the toilet door has no lock, the ac is not cold, the tv cannot turn on

Bad experience staying at this place. The service was not friendly at all, the room smelled bad, the bed cover smelled, the pillows could not be used because of the strong smell, the bathroom was not proper, and asking for a pillow replacement could not because all the conditions were the same. I had to check out earlier from this place because I felt so uncomfortable, smell of cat pee around the stairs.

When you want to check-in, you should be able to check-in at 14:00 but still can't? Quite disappointing because you have to wait a long time. Then the water sometimes doesn't run.

I like the spacious room but, the television and hot water don't work.

The service is not good, when we get there we have to add more money.

I was purchased superior double bed room, but they try to move me to another stinky smaller room with less benefit. Their try to make me to choose between least better room on 4th floor or last room available at 1st floor, where neither of it are not fit as double bed superior room that I've ordered via app. and the worst of it, I've received and purchased order payment from my credit card which I never used for payment.

The receptionist at this inn is not friendly (smile).

Room not according to order, until there was given a standard room. And the CS service is not friendly, the woman is very dirty. We will not be served again if we still use paylater, he said, we have to pay there.

The receptionist is not friendly, the rooms are not good and a bit smelly.

Receptionist service is not good and shows unfriendly nature or ethics and never gives a smile as a service provider. Wearing the hijab but not showing modesty to consumers. And even said that they don't want to cooperate with the Traveloka Site but the Traveloka Site does not want to let go. I was also confused by the receptionist and the person who claimed to be a manager because I didn't want to accept the policy if I paid via a transper to the Traveloka Site and wanted him to pay on the spot at check-in and I was confused and asked and argued that what was working and There is a Makassar guest house in the application and it is clearly stated on the application that you can transfer to the Traveloka Site. We argued for a long time and he blamed. Traveloka site.

Judes is really the cashier, like we just pay using leaves.

The ugliest inn, the sheets are not replaced with the smell, the bathroom is dirty with cigarette butts, the air conditioner is not cold. Anyway, don't ever sleep in this hotel.

The guest house does not have drinking water, the room is too dirty.

The service is not good, the receptionist is not friendly, there is no room lift available on the 3rd and 4th floor, very tormented by carrying items on the narrow stairs.

The water dies after a while. unsatisfactory and noisy service. No recommend as a newcomer?

The room that I ordered was not ready finally donated because the hotel staff did not provide a good solution.